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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the soundbar's exceptional sound quality, praising its awesomeness. They also appreciate the easy setup process, describing it as simple and smooth. While many are pleased with the price, some express concerns about connectivity issues, particularly with the soundbar disconnecting from the TV frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar as it outputs great sound and is more powerful than it looks!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound on it. Looks and feels great, hooked up to my TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Sound Bat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hw-550t is a good entry level sound bar. Has a good sound for a 2.1 setup. If I had it to do over, I would have purchased a sound bar with at least a 3.1 setup the get a center channel to help with highlight the spoken dialogue, I’m a little hard of hearing so some spoken words get lost through the left and right channels. The Samsung “one control” feature works well with a Samsung smart tv. Unfortunately, the model sound bar does NOT support Alexa, so I am unable to control volume with voice assistant, one feature I was wanting sense Alexia controls every feature of my Samsung smart tv that I purchased along with this sound bar. I am disappointed with BEST BUY customer service. I attempted to return the sound bar and replace it with the HW-Q70T Samsung sound bar. BUT, at 15 and a half days BEST BUY blew me off on a return. I went to the store where I purchased it online they said that they could not help with a return because it was ordered on line and I would have to call BEST BUY. I called BEST BUY and they just blew me off saying I would need to deal work with the store. I needed to get an extension on the 15 day return window to be able to return to the store from corporate. Never happened, so I’m stuck with the sound bar. Guess I should have made the purchase through Amazon, silly me!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jayk:

      Thank you for purchasing the Samsung HW-T550 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound! Goes Great With Samsung 55". I'm Happy when Wife Happy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound bars, alittle difficult to connect Bluetooth until you connect with the tv remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar has great sound. Easy to set-up. Woofer is not very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat competitors in price range

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for sound bar. Sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product and the cost was in my price range

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Sound is clear and loud. Small enough to put away and not be seen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar and sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using outdoors under a patio and Hot Tub. Sounds beautiful and great bass!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar..sound quality is excellent..so happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The sound quality was amazing. Very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. I’ve had it for a year now no problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our Samsung equipment. Excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound and fills the room with sounds and the levels you can program

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds wonderful. Very good price for the performance you get

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of setting up was a big plus and the sound is exceptional...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy hook up . Very easy to install on wall. Great sound bar for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar, awesome sound would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually go all out on 5-star reviews, but this is amazing. Perfect size for my Samsung 50-inch wall-mounted TV and TV stand. Amazing deep bass with the woofer, which I'm actually scared to crank up too high (I share walls), but great depth and it coordinates perfectly with my other Samsung products. Total win, and not hugely expensive.

    I would recommend this to a friend