Customer Ratings & Reviews
- Model:
- HW-T550/ZA
- |
- SKU:
- 6400703
Customer reviews
Rating 4.6 out of 5 stars with 1348 reviews
(1,348 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the soundbar's exceptional sound quality, praising its awesomeness. They also appreciate the easy setup process, describing it as simple and smooth. While many are pleased with the price, some express concerns about connectivity issues, particularly with the soundbar disconnecting from the TV frequently.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Sound, Small Package.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar, so I have very limited ability to compare, but compared to the stock speakers on the TV, this sound bar is awesome! It is smaller than it looks, but has a strong sound. Works Great!
I would recommend this to a friendRated 5 out of 5 stars
Nice sound bar and sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice soundbar and sub for a condo. I purchased this to mount on the wall with a 55 inch Samsung TV. The audio has been great. I tested the sub using a DVD and it was nice. No problems are 1 month. Very satisfied.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 2 out of 5 stars
Best boom for your buck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great sound is great very minimal space needed and the bass can be placed in a corner no wires to run for the bass.
I would recommend this to a friend Rated 5 out of 5 stars
Not surround, but it does have a kick to it.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not expecting much from having a soundbar. I had to downsize from a 7.1 system. This unit really has a kick to it, even though it is not even close to what I had. I am extremely happy with the unit.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. I purchased this one because my old DVD Home Theater System went out. Since I had the same brand before decided to get the same kind. I did not know the new changes did not include a DVD player.
I would recommend this to a friendRated 5 out of 5 stars
Enhance The Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how much a soundbar would enhance the whole television experience! You would think I was actually @ the movie's, concert, sporting event. This and my Samsung television. Gives me the ultimate experience.
I would recommend this to a friendRated 5 out of 5 stars
Another 'Best Buy' from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, Best Buy, for once again steering us in the right direction on this purchase. This sound bar has made a huge difference in our home entertainment experience. The install service by Geek Squad was also a win-win!!
I would recommend this to a friendRated 5 out of 5 stars
Another Samsung Winner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sound bar because it was a Samsung, and in our price range. Pleasantly surprised with how much improvement it's made to the sound of our TV. Our granddaughter noticed, immediately ! ( She's 4 )
I would recommend this to a friendRated 5 out of 5 stars
Easy setup and great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lower model of this and the bass unit went out so decided to upgrade just recently. I like this model better than the previous one. Easy setup as before but better sound from the soundbar and the bass is better also.
I would recommend this to a friendRated 5 out of 5 stars
Great Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth and pairing so easy with my Samsung Oled TV. I considered other brands, but chose compatible devices. Moreover, the sound enhancement is all I need. It's a huge difference from TV speaker, yet not over the top.
I would recommend this to a friendRated 5 out of 5 stars
Husband loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing our new TV, my husband needed the sound bar to help his hearing. This seemed to be a good value. It was extremely easy to set up with TV and our dish remote. Our customer service at Best Buy was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Speaker!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker at Bestbuy Rt.22 NJ. The staff there is so kind and very attentive. They really did great assisting us. As per the speaker itself it is definitely a keeper my husband loves it and that's all I wanted.
I would recommend this to a friendRated 5 out of 5 stars
Best Soundbar Around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely blown away at how high the quality is on this sound bar and subwoofer set. The music is so clear and the subwoofer hits so hard it’s crazy! The best money I’ve spent on a sound bar by far!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
have pairing issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good when its working. But every week to two weeks it somehow lose connection (via Bluetooth) to the TV and i have to completely go in and unpair it, then re-pair it with the TV to make it work again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vang:
I am very sorry that you are experiencing Bluetooth connection issues. Please make sure you download and install the latest firmware update which includes improved Bluetooth connectivity. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.
You can find the update here: https://www.samsung.com/us/support/owners/product/2020-t-series-soundbar-with-wireless-subwoofer-hw-t550
For step-by-step instructions on how to update firmware, please visit:  https://www.samsung.com/us/support/answer/ANS00082755/
Or watch the How-To video here:  https://www.youtube.com/watch?v=ixLsye_l9Ds&feature=youtu.be
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 4 out of 5 stars
OK product, not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundboard but it's settings constantly compete with TV and Apple TV settings and sometimes it takes a few pushes of the button until it kicks in and I can turn down the volume but in the meantime you are listening to loud TV
I would recommend this to a friendRated 3 out of 5 stars
Sound bar sounds good but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung HW-T550 Sound bar itself sounds great, now our Samsung TV doesn't need to be turned up so high. The Subwoofer is a different story. It sucks. I can't really hear anything unless I put my ear up to it. Yes, I went to "sound" on my TV. "Output" [AV] Sound at T5 Series (H....) SOUND BAR MODE (TBD). I also found the equilizer (for the TV) & turned the Bass all the way up, then turned up all levers up to the top, no difference. I also turned Subwoofers volume up to +6. I don't have any other settings for the sound bar, & yes it is plugged into HDMI ARC on the TV. I don't know what else to do to for the volume, so don't expect much, but the sound bar does sound good for tv volume
No, I would not recommend this to a friend- Pros mentioned:Bass
Rated 3 out of 5 stars
Mid grade sound bar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks fairly basic. Gets the job done. I like the Bluetooth connectivity to my phone. Has ARC. Sub could have a better quality housing. Sub is wireless which is nice.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung surround sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds amazing never thought you could get so much bass and power from a wireless subwoofer! Samsung really came through this time. Great product for the price.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Wished it was a little louder.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, wished it was a little louder. However this is all in the ear of the beholder. It does enhance the sound of the TV so if that is all you are looking for, it's a go.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PattiThunder,
Thank you for purchasing the Samsung HW-T550 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.
This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.
If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.
I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Rated 5 out of 5 stars
Powerful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit, this little thing packs a punch. I was skeptical at first, but I couldn't be happier about my purchase. My kids love the experience when watching Disney movies. Great purchase!
I would recommend this to a friend











