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Customer reviews

Rating 4.4 out of 5 stars with 2381 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,381 reviews
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for a number of different cooking tasks and reheating food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best microwave i've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave with the touch screen buttons! I would highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave....great features and looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    buttons hard to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty annoyed with a few things. The buttons are hard to push and I find myself having to push the same button several times sometimes to get it to go. Also, the 30 second button doesnt auto start the microwave which is a convenient feature. There's also no auto start on the 1-6 buttons. for 6 minutes you have to push 6 0 0 Start. Just another really nice feature I used alot in other microwaves.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Danh. ^Lo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not expecting to get a microwave but really enjoy the new model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I really like not having any handles that can break off!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really like hearing how perfect this microwave is for you, Rolland. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 3 out of 5 stars

    Jury still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor went bad not the turntable motor but the main motor after just six months of use Samsung sent out a technician to repair it so it's working did not feel the Samsung technician was very qualified or knowledgeable otherwise really love the glass front.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michelle,

      Thank you for sharing your experience with us about Samsung Microwave. We apologize for not meeting your expectations about our product, especially the repair technician. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      If you encounter a problem in the future with your Microwave, you may use this link to help resolve your concern.

      https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144781067

      Thank you for choosing Samsung. Have a great day.



      ^^Ross Samsung

  • Rated 4 out of 5 stars

    Nice microwave for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure bought it for new house not complete yet!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      David, I don't like to gamble, but this is a sure thing. You're going to love it! Thanks for letting us be a part of your new home. ^Mae Samsung

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , can not say more well made product heats the food fast and safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good microwave but poor design of turntable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the microwave is good but poor design of the turntable drive. It is difficult to center the glass turntable on the plastic drive spindle and it is easily dislodged. Somewhat noisy when turntable is running even if centered.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, hiho! Samsung uses this information to help us continue working to improve the overall customer experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Cool Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how smooth and slick this microwave is, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice over range microwave. Pretty easy install with two people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new microwave. We read like how it defrosts items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung Black Stainless Steel oven to go along the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weasle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave very powerful with easy to read display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in warehouse but can’t wait to have it delivered

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The last Samsung product we will be buying.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave lasted a bit over a year. It was replaced with our Totaltech warranty. The replacement lasted 3 weeks before it went out. We have a $3,000 Samsung fridge that we had a similar experience with. We will not be buying Samsung products anymore, as it looks like they just aren’t built to last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We appreciate you sharing your feedback about the experience you had. We will certainly use this information to help us in our everlasting efforts to improve the overall customer experience.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A part for my microwave was missing and I have no idea when I will get it. The store has the microwave but will not give me the piece and cannot use microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match the rest of the appliances in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new house but haven't moved in yet.

    I would recommend this to a friend