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Customer reviews

Rating 4.4 out of 5 stars with 2381 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,381 reviews
  • Rated 5 out of 5 stars

    Nice and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love no handles to clean and slim fit. No issues so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty is a joke!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for a little over a year, and it stopped working. I have reached out to samsung to get it looked at, and 3 techs explained to me that the magnetron which is under warranty for 10 years, was faulty. Due to it being faulty it burned 2 spots in the painted coating not allowing it to heat the food. I was lucky enought to have time to wat h the tech and he did a great job explaining. Fast forward to now when i try to get samsung to apply the warranty they say sorry we can't. Your microwave is broken because of the burn marks inside. Seems as though if you back the magnetron with a warranty you would cover all the stuff it breaks on the way out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BrianH,

      We would love to discuss your Microwave to determine how we can best assist you with the Magnetron warranty.

      Please see the limited warranty via the appliance on the link below for more details.

      Warranty
      https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=ME21M706BAS/AA

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147184263) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    I like it a lot very nice to look at go get one to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot very nice to look at go get one today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love installed services at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave with great features. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome. The black stainless is so pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beautiful microwave. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best unit I have ever own and has been maintained free

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective door. Trying to get it replaced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very cool and matches the other appliances. The door has an issue that started a week after purchase. Makes horrible snapping cracking noises when open / shutting. Trying to get it exchanged with Bestbuy. Works great otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTR microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT! bought as a gift, my son's family loves it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear,msmarda. Thank you for giving the gift of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this microwave couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super strong fan, no lingering food odor, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price, smooth transaction, quick delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand, love this microwave. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung microwave and easy to use for cooking!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modern looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this. Looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Bespoke above the range microwave. The unit is easy to use. Lots of preprogramed cooking times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came in missing parts. It was rescheduled and now has been pushed back again another month, two months after the original scheduled date of installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no handle and very easy to clean, wipe with wet towel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than the terrible Frigidare I replaced

    I would recommend this to a friend