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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2380 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,380 reviews
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, very quiet and smooth. I did not know the filters need to be clean/replaced every 2months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Splendid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Many features. Easy to clean ceramic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design and easy to operate microwave. The counter light and vent are more powerful then the two year old microwave we replaced. Lots of room and clean lines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to operate and very precise. Love the slick and modern look too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally not burn my popcorn and is super modern

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manual needed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, but it has taken me over two weeks to understand the ins and outs of running it. I’ve made 2 calls to Samsung to try to do something simple, like lowering the power. The useless manual says, for example, press “power” to set power levels. THERE IS NO POWER BUTTON! How simple is it to provide a manual that applies to that particular model?

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung is Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. It's so slick and clean with the hidden handle. Functionality is beyond my wildest dreams. Would buy again of course. Matches the rest of my samsung appliances we bought from Best Buy in Ames, Iowa. You shouldn't hesitate to buy this microwave as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! This has been a lifesaver and looks so clean on my over the range kitchen. Perfect fit and works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy installation with two people supporting. I previously had a Samsung and was so pleased that I purchased another.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and easy hook up. Work well. Sleek Design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works really well, buttons are a little tricky

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are heat sensitive to touch, not pressure sensitive like most microwaves which sometimes means I keep pushing down and nothing happens. Otherwise I absolutely love this microwave. It works really well, has awesome presets, and is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    Beautiful equipment….terrible functionality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of equipment. Lots of features and room to cook. It does have functionality issues. It will loose power while cooking on some of the pre-set features and the fan makes a loud popping noise On had product less than 2 months and already having to have someone come out and look at it for repair to return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Should you need further assistance after your technician visit, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146255456) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually my second choice. My first choice was on back order for 2 months. I haven’t used all the features yet. I like how easy it is to clean. The vent button gets easily started when I clean the front, however.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Has rack and turntable nut loud vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 3 stars because the vent is really loud on a low setting and extremely loud on high. It has a low setting but it's useless, hardly pulls anything , the keypad is hard to see unless the light is on because all I see is a glare of me or my background and the blackened area of the window of the door, is tall so I can't see inside as well how the food looks. Maybe if I was taller then it has only 2 light options, but I didn't see anything special with the microwave. I can see my fingerprints to. It does have a rack and turntable. If it was quieter, I'd go possibly 5 stars regardless of my other complaints, but I can't get past the noise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, Theresa. We value your opinion and use reviews like yours to make improvements to our products in the future. ^Lo Samsung

  • Rated 5 out of 5 stars

    Grab one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ever. Don’t settle for less. You don’t realize how much of a difference this will make.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    So many preset options!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a rack that's handy for multiple items to be warmed up. More interior space without compromising the installed cabinet space. The best part is the preset options for reheating and/or cooking. Only minor issue is the anti fingerprint. I would say it's semi anti fingerprint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well. Full-featured and looks good. The user manual is sub-par, however. The days of complete printed instructional material are long gone, I fear. Most microwave functions are obvious, of course, but there were a couple of things that needed further explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this microwave from a whirlpool and it is jut fantastic. The vents and LED lights are wonderful. The size of this is also excellent. Installation took a few hours by myself, but that’s because it was my first time and wanted to measure everything three times! Other than that, it was fairly simple.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're really happy for you, Azjerdrum! It's a great feeling when you find something great and it turns out to be excellent! It's a privilege to be a part of your home! ^Mae Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Holding up pretty good so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the oven. Sleek look with no handle. My last Maytag ovens developed cracks in the door by the handle. This oven so far did not have any problem in that nature. That's the feature I care for most. Material of construction and workmanship is certainly better than my last ovens.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you choosing Samsung, BBloyalist! We look forward to you getting to enjoy this range for a very long while. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Beautiful opens on side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave great features. With the rack and turntable Im able to cook 2 items at same time. Which means Dinner on the table faster on a work night.

    I would recommend this to a friend