Customer Ratings & Reviews
- Model:
- ME21M706BAG
- |
- SKU:
- 5920209
Customer reviews
Rating 4.4 out of 5 stars with 2380 reviews
(2,380 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great features and strong fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new microwave, this one matched out new fridge, previously purchased!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Happy with purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting this for quite sometime, it is a great microwave, very large!
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Modern Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is marvelous. There's so much space inside. There are many pre-sets and it is very quiet. The black stainless finish looks so good. No handle makes it look so modern.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there DKMiller, I would like to congratulate you on your marvelous new Samsung Microwave. I am thrilled you are loving the many features of the unit. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Design
Rated 4 out of 5 stars
great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the design is neat, looks 100 times better than my old one, except the old one heated better. I feel as if I'm going forward in time on designs but took a step backwards on efficiency.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Pros mentioned:Looks
Rated 5 out of 5 stars
Micro hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this micro hood it’s got everything you want in a little bit more very good looking very clean works well
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Outstanding microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish design. I really like that this microwave has a recessed handle. The defrost features are great and popcorn is cooked according to a weight sensor instead of me having to define what size bag it's in.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very nice, functional microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use microwave. The vent fan is strong and seems to clear the air above the stove nicely. The glass on front is easy to keep clean.
This review is from Samsung - BESPOKE 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking - White Glass
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Lots of space inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice over range microwave. The decision to get this item was based more on matching it to the desired new range that was purchased but the microwave also appears to be very nice quality with lots of interior room.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door, Fingerprint resistance
Rated 1 out of 5 stars
I HATE THIS.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt hate a miceowave more. For starters, after 9 years of having an over-the-tange microwVe witg a handle, this huge door will take your head off. Secondly-- making a little microwave snack that is normally 55 seconds to cook from the freezer is now over 1 min and 40 seconds and it still doesnt feel cooked. I dont know-- i feel like I got extremely ripped off. I dont recall getting an open box order, but this microwave does not work and will be returned ASAP. It is not fingerprint proof either. It looks like a disaster.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChrisPBacon,
Having a microwave helps in heating food quickly. Let's take care of the unit right away.
Here is a link to help you with the microwave. Please follow the steps and click the hyperlinks for further assistance.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146573872 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Size
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave as other one just quit one day. Needed an over stove model, I did not want convection this time as I never used it last time. This one is great so far. Had Best Buy install and that was excellent. For the price I recommend.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
I like the looks of this sleek Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But since there is no handle, it becomes easily fingerprinted on front. Also, the door is rather large. But since it is new, I have yet to see what it can sensor cook. It looks nice above my range if I keep it wiped down.
I would recommend this to a friend - Pros mentioned:Looks
Rated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave matching with samsung fridge and oven making the best combination for a remodel kitchen and the process of the delivery was just perfect and smooth process!
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Thermostat, I am ecstatic to hear you had a great delivery experience with your new Samsung Microwave. I am glad to hear you are loving the sleek look of the unit. We thank you for being a part of our community and choosing Samsung in your home. ^Brad
- Pros mentioned:Size
Rated 2 out of 5 stars
Not Enough Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit because it has a larger area inside, so I can put oversized dishes in it. Nice look to it, and I do like that I can cook something in it and still have another timer to use for baking in the oven below; a feature may microwaves don't have. However, it still only has 1000 watts, so it takes longer for foods to cook. They should have spent the extra $5 it would have taken to increase the wattage when they increased the size of the unit. They also did not provide the materials necessary to vent to unit correctly, so that was an extra cost I was not expecting. Lastly, I was promised a rebate from Samsung for purchasing a whole kitchen package. Nine months later, and many emails to them, I still have no rebate. This is combined with the fact that I just had my ten month old refer/freezer unit replaced because the ice maker never worked (Yes, it took that long for them to finally agree to replace it!) I won’t be buying ANYTHING from SAMSUNG ever again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cattlebaron,
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We apologize for the inconvenience of the microwave it takes longer for food to cook and the ice maker does not work. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links for basic troubleshooting steps: See page 34 for Heating is weak or slow. Please see page 15 on how to turn on the vent fan.
https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144322513
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 4 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this microwave. I am liking it far better than I had before which was of different brand. I installed it by myself and was not that much tough to install.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Addition to the kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful with the current kitchen setup. Haven’t really used the exhaust function yet but I’m hoping it works good, but the interior space and the size with the color scheme is perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice looking appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that works as expected. We installed it ourselves without much trouble at all.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great stylish microwave. More like 4.5 stars
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a broken Kitchen Aide. It was easy enough to install, and so far works well. Heats well, and some of the presets are actually quite handy and work. Looks good for something the is kinda right in your face. I like that there are no side buttons, this adds to the sleek look, but the door is bigger than your normal microwave. Like some reviews, the "buttons" can be finicky, but that's only if your fingers are wet or greasy. The fan is pretty good. Better than most overhead microwaves, including the one it replaced. These are not going to vent like a dedicated hood, so keep your expectations real and you shouldn't be disappointed.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
I would recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
Looking good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are living this microwave! So many cooking options and it looks amazing in our kitchen!
I would recommend this to a friend Rated 5 out of 5 stars
Modern Bespoke Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is extremely cute and works well. I've used this for 2 years now. Highly Recommended
This review is from Samsung - BESPOKE 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking - White Glass
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Love the Design-Fingerprint Resistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave. The design is a nice feature.. It cooks at a higher temp than the smaller ones which works for me. Like the fingerprint resistance....not constantly wiping the front.
I would recommend this to a friend











