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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2380 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,380 reviews
  • Rated 5 out of 5 stars

    Great install team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall our last Samsung microwave have performed well. The previous install was apparently done incorrectly. The Best Buy techs pointed that out and made the appropriate changes so we should get longer service from this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very attractive appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, great product. works better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the easiest microwaves I’ve ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment. Great quality and big space inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that you're enjoying the spacious design of this microwave. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design gives you the fresh and modern look !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Love the color and very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots Of Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display on the front bottom as well as the pre programmed reheats. Also the fan as FOUR setting...a Blast setting that really moves the smoke with a burn the toast real good...HA! A little deeper than I bargained for, so I'll have to inset it into the wall, otherwise, a solid buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I’ve ever owned. It’s very easy to use and I love that the control buttons on on the front bottom where I can see them at eye level. Also the fan is quiet enough. Light is very bright too. Highly recommend this microwave!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box item for a great price and it came packaged in it's original box with everything included. Great microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and how easy it is to keep clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it. Thank you for choosing Samsung. ^Shifa Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the best does everything and looks cool

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Jared! We're so glad to hear that you're loving the microwave! Thank you. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it works very well. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has tons of room, looks great and heats fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the black stainless color and the microwave works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it fits the same space as our old microwave, this one seems larger. I love all my Bespoke appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Well installed. Looks good in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive but a bit slower

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. A little less powerful due to the non stock inside cabinet, but works very well. Interface for setting time and options is clunky, food options are behind the door, but the clock instructions are not, so keep the manual handy ir you will be cycling through the options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave it works great and is easy clean up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1700 watt powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and very powerful 1700 watt unit. Using this for a month now and found 1 major detractor is that this unit has now power adjustment feature so no way to decrease the 1700 watt cooking power. It does heat blazingly fast but have to be attentive while reheating or defrosting. We're just OK with this purchase but would have gotten a different model if we realized the power output and lack of a power adjustment on this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MikeM,

      Thank you for sharing your experience with us about your Samsung Microwave. We apologize for not meeting your expectations with our Microwave, especially the product's wattage. Please know that we value your feedback and will continuously improve the quality of our products.

      Let me share your product specification so you can understand your product better.

      https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/091918/ME21M706BASG_V5.pdf

      Please feel free to reach out to us with any further questions regarding your Samsung products

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144788434

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 3 out of 5 stars

    Aesthetcially pleasing but thats it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic over-the-range unit. It does exactly what a $200 one would. It doesnt have any special features. The key pads dont light up so you cant see what youre pressing at night. The fan is LOUD (on the fastest setting). Eco-mode turns off automatically if you touch anything in the microwave so you must constantly turn it back on. I got mine “open-box” for $250. I probably wouldve returned it too had I paid $400+ for it.

    No, I would not recommend this to a friend