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Customer Ratings & Reviews

Your price for this item is $78.99
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The comparable value price is $458.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,377 reviews
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit prepares all meals well and in a timely manner. Has many functions which are easy to use. Great looking unit for any kitchen. Easy set-up and manual is very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This unit works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this otr microwave. The cooking functions work great, and the exhaust fan is way better than the unit it replaced. I wish the lights had a bright setting, both for in inside and the range lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG microwave before, this always broke down. Getting the LG service to come to repair was really a nightmare. We are very happy with this replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven is not as easy to use as the Frigidaire we retired. The numbers and options are imbedded in a black background with no background lighting, forcing us to use a flashlight when setting the cook program. Our kitchen is very dark unless we turn on the extremely bright overhead light. When cooking, the oven is louder than our old oven. Overall I think we would be a little more "picky" if we were to look into another oven.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, shadow, for sharing your experience with us. Samsung values feedback from all of our customers as it helps us continue working to improve. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all the button are on the front and there are so many options. Open the door and there is a cooking guide for variety of foods. Black stainless steel is beautiful and installer also mentioned how nice it looked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much!! I would tell my friends to get this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I use Best Buy for all my appliance needs because they have the best installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product and with the installation. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale and have been very happy with it. Sits over my matching oven and does everything you would expect. Was a little weird having all the verbiage once you open the door of the microwave. However, it is useful and has worked great for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave oven. It has lots of special features that I love. I love the LED lights on it. They are bright and really illuminate the range top. Perfect over the range model for our kitchen. I would highly recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used all the controls yet but of the ones we have used it produced very good results. Only negative (minor one) is it's hard to see what you're cooking through the door when the microwave is running. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nide

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice Nice nice nice Nice nice nice Nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave has worked just fine. It has a lot of presets that you can use, but you can also set the time and power the old fasioned way that I'm used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid but, looks very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replaced by a Samsung. It sounds a bit noise and rattling when closing the door, when its on. Etc. It doen not gove me confidence that is going to last years like my Samsung. The looks of it and the vent are the best part but its impossible to keep this microwave clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JazminT,

      We wish you didn't have to experience this with your microwave. We are here to make your experience better.

      We recommend checking the resources to determine what is causing the noise in your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Please check on the link below on how to clean your microwave.

      https://www.samsung.com/us/support/answer/ANS00062285/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146626242), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Wife’s loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while too get because it was out of stock, but it was worth the wait! Wife loves it! Goes with her new matching refrigerator and dish washer.and the installation guy was great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with it so far. Looks great but like most over the range microwaves can be a pain to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this appliance for a couple of months and it has been a positive experience so far. The design is different, but functional, and has a lot of space to accommodate various sizes of dishes. Overall it has been a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not your typical microwave. The sleek black finish gives it a very refined look that adds appeal. to any kitchen. It is powerful and heats evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Works great and is a great replacement for what came with the house when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and beautiful design. Easy to install and would highly recommend

    I would recommend this to a friend