Customer Ratings & Reviews
- Model:
- ME21M706BAG
- SKU:
- 5920209
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it so much she talked her parents into buying one
I would recommend this to a friendBest microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my microwave about 2 months ago and I absolutely love it!
I would recommend this to a friendNot Fingerprint Resistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We clean finger prints off this microwave regularly. Nonetheless, all of the cooking settings seem to work perfect...defrost, reheat beverage, popcorn, and many more options that we haven’t tried yet.
I would recommend this to a friendSo far so good....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Just hooked it up and it's working fine. Previously had black stainless and it stopped working.
No, I would not recommend this to a friend- Pros mentioned:Design
Very modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have gotten a lot of compliments about this over the range microwave. It is very modern and has great features.
I would recommend this to a friend Useless as a rock?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven works beautifully, and it's very attractive. I can give it only three stars, however, since my previous Samsung microwave oven from Best Buy also work beautifully and was similarly attractive, but it STOPPED WORKING AFTER TWO YEARS AND WAS AS USELESS AS A ROCK, and I suspect this one will also be as unreliable.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, ThomasG.
We appreciate you providing a review. Please click on the links below to learn more about how to maximize the performance of your microwave.
You might want to look at these websites on microwave maintenance and care to lengthen the life of your microwave:
https://www.youtube.com/watch?v=hCsRi0XC_zQ
https://www.samsung.com/us/support/answer/ANS00062285/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145119838) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches all other appliances and works awesome! Our old plate didn’t spin, this one does, I’m happy.
I would recommend this to a friend
Great look, quality, and fit!!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this purchase has been amazing!!!
I would recommend this to a friend- Pros mentioned:Size
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t use a microwave much, but we wanted this to match our other appliances. This was hard to mount on the wall and has too many features.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sarah,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of having a hard time mounting the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Installation guide:
https://image-us.samsung.com/SamsungUS/ME21M706BAS_G.pdf
Use your Samsung microwave for defrosting:
https://www.samsung.com/us/support/answer/ANS00087027/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144663581
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great OtH Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Whirlpool Gold died after 12 years. We really liked the look of this one. It has a very sleek front. Install with a paper template included was pretty straightforward. Loving it so far!
I would recommend this to a friendVery Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit, no issues, we like the fact their is no handle and one less thing to break down the road. This is a quality microwave and would recommend
I would recommend this to a friendPerfect Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Microwave I have ever had, it has no hot spots so no exploding food.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Lots of presets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While it’s versatile and good looking as part of the black stainless Samsung line, this beauty is anything but fingerprint resistant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144537351
^Rainly
- Cons mentioned:Door
Expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price; like its efficiency. Two problems: Too dark to see the numbers, and often trips /hurt fingers upon closing!
I would recommend this to a friendBrand response from Samsung
Posted .Hi DocMom,
Thank you for sharing your experience with us.
And we do apologize for not meeting your expectations about our product the Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel
To understand more about the product and its features
Here's the product Product Manual for your reference
https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
Also about the noise in your microwave here's a troubleshooting step.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144383401
^Ross
Nice microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and pick up was quick and easy! Defiantly recommend!
I would recommend this to a friend- Cons mentioned:Door
Nice but….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we discovered the unit was bent on one side so whenever you opened the door, there’s a loud scraping noise. Best Buy, awesome as usual, has ordered another for me and am scheduled for installation
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worling good easy hamdling delivered at right time
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and wotks excellent heats good I recommend it
I would recommend this to a friendLarge Microwaves for breakroom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. I bought 3 for a small break room.
I would recommend this to a friendMy microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 3 years since we had the appliances and they working great.
I would recommend this to a friend