Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,121 reviews
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Avoid at all costs!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
YOU ARE WARNED!! This Samsung over the range microwave has given me 2 SE error codes in 2 months, and the product is less than 2 years old (mfg in Oct 2021). The SE error code makes the appliance totally inoperable. Samsung clearly has a design or manufacturing issue and now they want me to pay for this 2nd repair. I will throw it out and buy a new (not Samsung) microwave. Will be less expensive and more reliable.
No, I would not recommend this to a friend
Cons mentioned:
Door
Rated 4 out of 5 stars
Works well so far
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had the microwave for a few weeks and so far it has worked well. Still learning all it can do. One downside is the full length door. I am used to having a shorter door with the buttons on the side. You have to watch your head or you will hit yourself swinging it open.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there Cathy, I am glad to hear you are enjoying your new Samsung Microwave. I appreciate you taking the time to review the unit. We thank you for choosing Samsung in your home. ^Brad
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
No way
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like it and the price was ok and was easy to install
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Big microwave
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is easy-to-use and is large enough to accommodate your needs. Happy to have a built in and not on countertop.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Best microwave I ever had.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is huge. Very easy to use stylish look and has all the bells and whistles. It has a reheat function that heats your food up perfect.
I would recommend this to a friend
Brand response from Samsung
Posted .
Quality is what we strive for, Meze. Thank you for being a valuable member of the Samsung family. ^Lo
Pros mentioned:
Size
Cons mentioned:
Door
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this microwave, it is huge. Keep in mind the door is the entire front of the microwave so it is larger than some models.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Tons of Features
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome Microwave. Every feature I used works as advertised. The different cook modes have different settings with a guide inside the door to what each setting is for. An example is Soften/Melt has 4 settings F1) Melt Butter, F2) Melt Chocolate, F3) Soften Butter, F4) Soften Cream Cheese. Hit the Soften/Melt button twice and it displays F2. Look inside the door under Soften/Melt and it tells you F2 is Melt Chocolate, Super easy! Love it!
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend
Cons mentioned:
Door
Rated 3 out of 5 stars
Nice except for the door
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned this microwave since December. While I like everything about it I can't stand the door.
Positives: It cooks food well and quickly. I can cook a one pound potato in 5 minutes.
It has multiple light and fan settings.
Cons: You can't have a timer going and cook food at the same time.
The door. It squeaks and creaks like a holloween movie prop. It about drives us batty. It will not stay open it slowly closes and creaks as it does so. Even when we push is closed it squeaks. Best buy installed it so I know it can't be that.
The door window is very dark so you can't see what you are cooking. I was convinced one night that the bulb was blown before my son said nope it's on and showed me the angle you can see it.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, Congratulations on your new Samsung Microwave. I am glad that our product features are valued to you. Thank you for choosing Samsung. ^Brad
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very nice microwave
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use with a lot of simple to use buttons. One LED light underneath gives plenty of light for a night light with two settings. Seemed easy to change the fan around for which ever way you intend to use the exhaust fan. Very happy with it. The last Samsung lasted over 15 years. Hope this one does the same. Very nice edition to the rest of our Samsung appliances.
I would recommend this to a friend
Pros mentioned:
Features, Size
Rated 5 out of 5 stars
Great and Big too!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for this microwave with all of its features and extra large inner space with the same footprint.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Microwave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not extremely happy that I needed to replace my Samsung microwave that was purchased in 2013 and questioned myself if I really wanted to stick with Samsung brand if they only last 6 years. Time will tell and I truly hope I get more life out of this one or I will definitely be buying a different brand the next time. What I don't like is you need to open the door to read the "cooking guide" my old one had all that on the panel of the door and you just toggled through buttons to find what you needed instead of open the door finding item you are cooking then closing the door and selecting that option... annoying? Also, in the microwave are two "cheap-looking" cardboard plates (magnetron covers), and that is what I think every time I open the door...how cheap-looking they are. Please re-think that design.
I would recommend this to a friend
Brand response from Samsung
Posted .
We appreciate the feedback you provided about your {UNIT NAME}. Samsung is continually improving its products and services, and your feedback is vital to that process. For more information about your microwave, please use this link http://bit.ly/2uWoO5h to download a copy of your user manual. Thank you for being a loyal Samsung customer. Happy Cooking! ^Cat
Rated 5 out of 5 stars
The best one
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Over-the-Range Microwave with Sensor Cooking - Fingerprint Resistant Black Stainless Steel this is the best one I ever get before
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Features, Size
Rated 5 out of 5 stars
Fantastic microwave!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feature-packed microwave with all of the bells and whistles. The size is great, and it matches my other appliances.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reasonable for the price and looks great in our kitchen with the other stainless steel appliances. Worth the money
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Easy installation
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced an earlier Samsung version of this design and size. Primarily to match the other appliances and to allow for the easiest installation. We were able to utilize the existing wall bracket and hole locations were the same for the upper attachment to the cabinetry.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello, Gabecaplan! We're happy to hear that this Samsung microwave was a good fit for you! ^Ty
Pros mentioned:
Size
Rated 4 out of 5 stars
Good deal
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best value for the bucks! Got it on sale picked up was easy. Jumbo size
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Beautiful!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent looking product inside and out easy to use works great by touch!
I would recommend this to a friend
Pros mentioned:
Ease of use, Features
Rated 5 out of 5 stars
Microwave
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great unit lot of features easy to use fast pick up option
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
I love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this for a couple weeks now. Its great. I love that it looks a little different than most. It's a little on the big side. It does stick out about an inch further than most. But it's very nice.
I would recommend this to a friend
Pros mentioned:
Features, Size
Rated 5 out of 5 stars
Stylish
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this microwave last month and so far so good looks nice has nice features and great size
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel