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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $989.99

Customer reviews

Rating 4.3 out of 5 stars with 396 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the compact size, quiet operation, and excellent cleaning performance of this washer. Many appreciate the ease of use and the efficient spin cycle, which reduces drying time. While some experienced issues with the dryer performance and door lock, these were less frequently reported. Overall, the positive feedback on cleaning ability and convenience outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 396 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No more steps to climb to was laundry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washer for a family of 2 or 3. Now that my wife and I are empty nesters we don't have as much laundry to do. We also want to put the washer/dryer on the main floor so we don't have to do steps with an arm full of clothes. The washer/dryer stacks and is in a closet so the smaller size works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get the smaller washer because of our smaller space. This washer is extremely efficient and quiet. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice little washer and dryer set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast adjustable cycles, efficiency is well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product, lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is size. I needed a compact unit for the space, but didn’t realize how small the workspace was. Does a very good job though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little washer. Fits perfectly in small space. Clean design Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small apartment. Can load up a lot of clothes, So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for small space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working. I am really satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Very good ease of use. Quiet. No real drawbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Samsung quality and durability. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, no shaking! Super clean laundry and so quiet! Steam feature is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed for space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve been very pleased with the performance of this washer. I haven’t tried the steam features and, quite honestly, don’t know if I ever will. I got this model because it had the largest capacity for the smaller size units. Like every front loader I’ve seen, it does allow water to settle in the gasket of the door so I wipe it out after the last load to prevent mold/mildew. It cleans very well and has the options I need for delicate items. The, “done sound”, needs a little work as it’s quite long but not obnoxiously loud. Also, there is no WiFi connectivity for this model which I found strange but not essential. I just like to play.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Fit, Low Door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the perfect fit for a small space, works quietly and efficiently, and has many usable washer settings. My only complaint is the low height of the door, which requires me to get on the floor to empty clothes from the back. Otherwise, it's great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey thebc! We want you to have the best possible experience with this washer. We do offer pedestals for purchase that will raise the height of the washer, making it a more comfortable reach. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Big capacity that fits into a small space.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After too many times of fixing the old cubes, we decided to finally update. Great machine, so much more efficient and quiet. We're noticing a savings on our utility bill already. Should have done this earlier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I still stay with brand new appliances!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have reasonable prices on damaged appliances, but, when you add the charges for delivery & hall away the older appliance, you’re total price is higher than the brand new similar appliances from other stores.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with your purchased, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Definitely High Efficiency!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any Samsung electronics...now I have their w/d plus a t.v.!!! Am quite impressed! The washer works very well, though the spin, like many washers, is fairly noisy. the capacity is quite big for the small space! I do wish the various wash settings had more flexibility...eg...just plain regular cold!!! Too many choices!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Functional, good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, good quality, quiet and my wife and I love the startup music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one year excellent work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after one year . no issues. Working great and easy for maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Excellent for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers much better than my old machine even on the normal cycles. Quiet, fits in small space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discovered damage to unit when removing packaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and easy curbside pickup. Tenant says that washer works well but top cover was severely dented upon removing packaging. I have not yet tried to seek repair or replacement from Best Buy because unit works and we’re over 2 hours from store.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Compact Stackable Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Have had this washer for a year now and it works great. I gave a 4 star instead of 5 because the door is dark so I can not see through it.

    I would recommend this to a friend