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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the compact size, high efficiency, and ease of use of this 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial. Many appreciate its quiet operation and the capacity to handle larger loads. Positive feedback also highlights the variety of wash cycles and the machine's excellent cleaning performance. Overall, the product receives overwhelmingly positive reviews regarding its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 132 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung Front Load Washer better than prior model!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model of this same size front loading Samsung washer for 5 years which we liked a lot, washed very well, and never gave us any trouble, but it was rather loud during the spin cycle. Then we recently got this latest version washing machine for a good deal before Christmas. It is extremely quiet during the spin cycle, has a larger loading mouth, more washing options, and is really to operate with the AI smart dial that remembers the typical sequences we follow for different kinds of laundry. The only slight issue is it is so water efficient, we do an extra rinse and spin to get the soap out, but we now tend to use less soap and laundry comes out smelling nice and clean - and we use unscented detergent. Very happy with this new unit - highly recommend for condo residents who need a small closet space fitting stackable washer/dryer that works really well. Our older Samsung dryer is stacked on top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine city life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, didn’t have to read the instructions. The interface is very intuitive, the clothes come out clean and it plays a happy little song when the cycle is complete! You can also control the whole thing by it’s your phone and it sends a notification when cycle is completed which is great because itsneasy to forget about it; even in a small home as it is super quiet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design, great capacity washer, i have installed in my rv and i couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the use of the washer, the size was great for the appointment. I really like how the clothes come out wrinkle free and nice and soft great machine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too impressed so far...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed November 9th, 2024 and already we need service on it for leak in the door seal. Tech was not given the expressive details I provided of the set up (stacked) or the problem, so after waiting for the service date, he came and left without doing anything. Now we wait again for another service call to be set up (3 days estimated by the Tech).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best compact washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent for small apartments, its load capacity is great, the space it occupies and its easy connection made it perfect and in function with the dryer from the same series they make an excellent combo. I loved the Wi-Fi connection that notifies you of the wash cycles in which it is washing and drying and you can customize it with a name to your machines

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Compact Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, compact and fits in tight places. Exactly as we expected. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A workhorse of a machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little washer is a stackable unit with a comparable dryer on top. It's hidden in a small closet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke right after one year. Flooded home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and leaked destroyed my house. Leaked so bad it went through the wall to the outside of the house Support is worthless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how you feel about your washer. Let us help you out.

      Please refer to the resources below to rectify the leak in your washer. Click the link and hyperlinks and watch the embedded video for tips. If the problem persists, click "No, I need more help."

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshoot/TSG10001007/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147594476, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine so far - given the compact size, a lot fits in there, it is quiet and washes well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer, super easy to use and very quiet. The Samsung SmartThings app was simple to set up and works seamlessly. Overall, I’m very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does a good job. Clothes are clean and the machine is fairly quiet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 4 out of 5 stars

    Great compact washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact washer. Fits perfectly. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Right Size and Right Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well for us. We were initially apprehensive about its capacity, but it fits our space beautifully and performs efficiently and conveniently. And the installers were wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to operate. Dryer fits perfectly on top. Has difgerent type on cycles, spin and temperatures that you can control depending on load size.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Money very well spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. It cleans very well, has an excellent assortment of cycles, and it’s VERY quiet. Not inexpensive but it seems to be a high quality machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    You definitely want this 1!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing…washes extremely well just like the laundromat…rinses very well…right amount of water…clothes really do come out clean smelling just like suavitel when I use it during the final rinse…had a top load washer for years…but this one really tops it…and it fits a lot of clothes…and still have room in it without it being too full…This is the 1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living a condo space is limited. This Samsung washer fits under the counter and found it easy to use. Make sure to purchased the extended warranty as front load washer normally only last 3-5 years. Found this washer very quiet,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The perfect cleaning solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washing machine, the simplicity of how it works and its compact design. The washer was delivered by friendly, competent and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great. I had a stacked washer and dryer. I had issues with the washer, so I went online and ordered the new one. The process was easy and it came in ahead of the projected arrival time. I was very pleased with the service.

    I would recommend this to a friend
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