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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the compact size, high efficiency, and ease of use of this 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial. Many appreciate its quiet operation and the capacity to handle larger loads. Positive feedback also highlights the variety of wash cycles and the machine's excellent cleaning performance. Overall, the product receives overwhelmingly positive reviews regarding its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 136 reviews
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Very Good Machine - Cleans really good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned , Cleans great , Very quiet , Clothes come out almost dry from the fast spinning , just hang for a short time - I dont have to use the dryer .

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    High-Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right size for my available space. I also like the fact that its high efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great. I had a stacked washer and dryer. I had issues with the washer, so I went online and ordered the new one. The process was easy and it came in ahead of the projected arrival time. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact with all the bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact with all the bells and whistles (it literally plays you a song when complete). So grateful my bed quilt still fits this size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for a small closet. Needs a separate electric outlet 120V. Noise at reasonable levels when working. Stackable with a dryer. Needs stackable brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for small space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for the small space provided in my condo. Fits a decent load and its energy efficient. I would buy it again if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact washer and dryer set. Very compact, but yet enough space to be able to put in a king-sized comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer's "smart dials" are easy to understand. My clothes come out clean and well cleaned. I needed a compact machine that front loaded. I'm delighted

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and the matching electric dryer to replace our horrible 4 yr old top loader. We've had excellent experiences with front loaders in the past and loved how they perform but we needed a set with this capacity to fit our small laundry room. We ordered the delivery and set up for the set - delivery was reasonably fast. The pair were set up and the installer started the required test run on the washer. Before it was finished they left and we waited for the cycle to finish. When the draining started, water was spraying from the mid section of the drain hose from a small hole, obviously damage or a defect. I immediately called the installer and he said he would call customer service to notify them and they would contact me. They called and asked if I wanted the pair replaced but we thought they could just replace the hose. Days later, the tech came and said the hose would take a week to arrive but a new set would arrive within days. We thought if we bought a replacement hose and replaced it ourselves, we could finally do laundry that was piling up. Nope! The back panel needs to come off first! We were so frustrated at that point we chose to return them both. We were not impressed with how the whole Best Buy/Samsung experience went and we weren't going to do it again! We purchased a similar GE set from a different retailer and couldn't be happier. We realize defective parts happen but "some" retailers should re-think their customer service guidelines in these circumstances......maybe require the installer to wait until test run is complete? And push the repair up to a priorty to keep their customers? Too late for us Best Buy, we won't be back for anything. That's too much money spent to do it all over again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Peachy,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Ease of use, Efficiency

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer works great! Very easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this washer. Very efficient, and servers our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Laundry heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast and efficient it can wash a load of clothes and it's really quiet, very easy to operate .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer! It works and does what it needs to do! High quantity and simple install! Easy to use! Good for small homes and tight spaces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick clean…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, cleans clothes quickly and thoughtfully

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Quiet washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very quiet and efficient. Its also very clean and nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's in perfect beautiful the best the space they occupy

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Perfect for a small closet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and performance. So far great experience using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this washer on sale for $395 plus tax. Evey other store (home depot and lowes) wanted over $800 close to $900 with tax. Unbelievable over priced equipment. So thankful our family found a great deal at Best Buy. They truly lived up to their company's name

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great little washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, runs quietly. The perfect washer for two people!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! Easy to use and very efficient. Making our laundry easy to tackle each day!

    I would recommend this to a friend
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