Customer Ratings & Reviews
- Model:
- WW25B6900AW/A2
- SKU:
- 6507607
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the compact size, high efficiency, and ease of use of this 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial. Many appreciate its quiet operation and the capacity to handle larger loads. Positive feedback also highlights the variety of wash cycles and the machine's excellent cleaning performance. Overall, the product receives overwhelmingly positive reviews regarding its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency, Noise level
Our Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was quiet and efficient. I have no complaints about it.
I would recommend this to a friend Great product for a smaller space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a smaller space. Loads are smaller, but that is to be expected.
I would recommend this to a friendBubba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, we are happy with it. Well engineered and designed
I would recommend this to a friend- Pros mentioned:Efficiency
Small dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything its supposed to do. Works very well.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Samsung 2.5 cu.ft. Front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, easy to use, quiet and good value. Will look at the matching drier.
I would recommend this to a friend - Pros mentioned:Efficiency, Size
Solid unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and does a great job. So far it’s been great, time will tell.
I would recommend this to a friend Fabulous!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. had a minor scratch, but no worries! The store gave us an additional 10% discount so it ended up being a steal. 10/10 would recommend !
I would recommend this to a friend- Pros mentioned:Size
Works great and looks compact!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I like the small size of it- looks compact. I don’t know why they put a full song when the load is done, a simple bip would have worked fine as well. That’s the only Down side
I would recommend this to a friend Small washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy larger one but this is only I can get since my closet is so small. Yes, it’s small, like for a single person or a couple without any kids. We’re family of three, but wash frequently so this little guy works for us. Only downside is a melody it plays every time the circle ends. I turned it off when it started annoying me. Other than that, it’s a decent washer.
I would recommend this to a friend- Pros mentioned:Ease of use
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Easy to use. I like smart option. Child control
I would recommend this to a friend - Pros mentioned:Size
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works well slightly larger than the Whirlpool it replaced. Helpful staff getting it loaded in the rain . Thanks
I would recommend this to a friend - Pros mentioned:Size
Washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good washer for the price. It’s compact and doesn’t take much space which I like.
I would recommend this to a friend We won't buy at Best Buy again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will never buy a Best Buy product ever again! The washer and dryer were delivered as promised. However, we encountered a problem, searched the instruction manuals, and tried to contact Best Buy Customer Service. We received recorded messages to contact Samsung directly. The international calling center (Philippines, China, Hong Kong?) only said, "you have a one-year warranty," and kept repeating it. We reiterated that we wanted to contact Customer Service here in Eau Claire but they would not or could not complete our simple request. We subsequently got in the car and went directly to Best Buy, talked to an associate,, and the issue was settled to our satisfaction. Warning to future customers....do not expect that you can call Eau Claire's Customer Service and expect a live, responsible associate to help you. Their international calling center is a joke, In addition, their Samsung washer and dryer instruction manuals are lacking helpful info; it suggests you go online to the Samsung website for information....that should be in the user's manual.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarcyA, here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Have a great day.
^Charles
- Pros mentioned:Size
Small but great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine I thought it was pretty small, but it was perfect. It works great and fits perfectly in my home.
I would recommend this to a friend - Pros mentioned:Size
Washer and dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too many choices when it come to 24 inch washer and dryer combo but this one seems to be very nice.
I would recommend this to a friend Mr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want replace my washer guide a long time, and I looking for many stores, finally I decided Best Buy store, I fell very satisfactory for my decision.
I would recommend this to a friend- Pros mentioned:Efficiency
Great washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this washer for a year now so far so good.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Amateur Hour at Best Buy Signal Hill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this Samsung washer/dryer combo from the Best Buy in Signal Hill, and what a fail all around. There are other items you'll need to purchase in addition to the washer and dryer and the salesperson helping me was confident I had everything I needed. Unfortunately she was wrong. When the delivery guys arrived, they informed me that I was missing the stacking kit. The sales person failed to add that to my list. The delivery guys didn't have a stacking kit, so I had to call Best Buy, explain what happened, and wait days for the stacking kit and another installation team to arrive (which required me to rescheduled my personal and work life twice). Amateur hour. Best Buy - train your appliance team, or just stop selling appliances altogether. Or better indicate on your website what will be needed in addition to the washer and dryer (plug set for the dryer, stacking kit etc...)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Efficiency
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machines themselves are so far, excellent but I’ve only had them a month. But as far as Best Buy im not happy with you
I would recommend this to a friend The delivery mans
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The time of my delivery my washer was Awesome was on time and got a good understanding
I would recommend this to a friend