Customer Ratings & Reviews
- Model:
- WW25B6900AW/A2
- SKU:
- 6507607
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the compact size, high efficiency, and ease of use of this 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial. Many appreciate its quiet operation and the capacity to handle larger loads. Positive feedback also highlights the variety of wash cycles and the machine's excellent cleaning performance. Overall, the product receives overwhelmingly positive reviews regarding its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product it works very well and smoothly I like it very much
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It’s a good brand, so I expect it to work good and last a long time.
I would recommend this to a friendWasher and dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this compact washer and dryer set. Very compact, but yet enough space to be able to put in a king-sized comforter.
I would recommend this to a friendExcellent Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer's "smart dials" are easy to understand. My clothes come out clean and well cleaned. I needed a compact machine that front loaded. I'm delighted
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung washer works great! Very easy to use!!
I would recommend this to a friendWe won't buy at Best Buy again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will never buy a Best Buy product ever again! The washer and dryer were delivered as promised. However, we encountered a problem, searched the instruction manuals, and tried to contact Best Buy Customer Service. We received recorded messages to contact Samsung directly. The international calling center (Philippines, China, Hong Kong?) only said, "you have a one-year warranty," and kept repeating it. We reiterated that we wanted to contact Customer Service here in Eau Claire but they would not or could not complete our simple request. We subsequently got in the car and went directly to Best Buy, talked to an associate,, and the issue was settled to our satisfaction. Warning to future customers....do not expect that you can call Eau Claire's Customer Service and expect a live, responsible associate to help you. Their international calling center is a joke, In addition, their Samsung washer and dryer instruction manuals are lacking helpful info; it suggests you go online to the Samsung website for information....that should be in the user's manual.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarcyA, here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Have a great day.
^Charles
needs a stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a stand. Love the wrinkle cycle. It does help. The other cycles are helpful too. The choice of water temp. is also helpful.Needs
I would recommend this to a friendCompact Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our needs in a park model. It was very odd that the soap, softener & bleech dispenser is not labeled, only has symbols. These symbols do not appear on the website, nor in the booklet...
I would recommend this to a friendGreat washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this washer for a year now so far so good.
I would recommend this to a friendWhy not provide documentation:
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failure to provide documentation hampers the use of an otherwise good machine. There is a lot of hunt and peck involved because on line search reveals little. For instance, when trying to find how to soak, the screen says to use the app. Nowhere do they tell you there is an app, how to download it or that it is necssary. Some engineer spent a lot of time devising complicated programs that the average user can not access or use.
No, I would not recommend this to a friendGreat little washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little washer has really advanced features and has such a jolly little completion song.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Dimensions did not include the 3/4” on the door. No problem! Just did a little to the door and voila fixed!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my washer. Never had one with blue tooth love it when it tells me there done
I would recommend this to a friendSamsung washing machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit smaller than I expected but an awesome machine.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this washer. Very efficient, and servers our needs.
I would recommend this to a friendWasher and delivery review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer receives a 5 star. Its the delivery that I was not satisfied with. The 1st attempted delivery, the "haul away" was not completed and the new washer was left in the middle of the kichen, until a week later when someone came and completed the delivery.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, Jimbo.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with your delivery experience, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was fast and I’m happy with my new washer and dryer
I would recommend this to a friendBetter Wash Setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is much better than previous washer with bigger drum from 2.2 to 2.5 cu.ft. The water level differs from each setting, i.e. more water when you wash bigger load (beddings).
I would recommend this to a friendI love Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting everything just right on this purchase was complicated but Best Buy hung in there until everything worked perfectly.
I would recommend this to a friendSota
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this washer will be fantastic. just trying to get leveling pads.
I would recommend this to a friend
