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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 415 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 2-in-1 versatility, touchscreen, and price of this laptop. They appreciate its fast processing, ample storage, and great graphics. While some users wish it had a longer battery life and was lighter, overall, customers are pleased with its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 415 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Powerful,fast,reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG This machine is very fast and cool to the touch U can not go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific laptop. Lots of speed and memory. Great look.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast & reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung loyal, so this fits my requirements. Fast, reliable, no issues with setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast. I love how fast it starts up. I love the number keypad and the way you can flip it and use it as a touch screen! My last experience with Windows was 8. Windows 10, seems much better. I like my apple desktop, but this is really good for the convenience. I still have a lot to learn about it. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop! The graphics are great and it functions really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the computer for about two months now to run a photobooth, and it is handling the graphics extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast in turning on, processing information and quick response time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for mid level hardcore gamer. Laptop run very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great deal! Nice computer for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price I received it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 2 in 1 laptop but set up is challenging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the new laptop and had some challenges it’s the initial purchase, but once we completed the purchase, we went to set up the laptop. Set up was challenging and we are still going through the learning curve for windows 10 and the laptop features. It is an excellent lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast operating laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so much. It's never slow. Very quick. Doesn't freeze. Only thing I should of noticed or looked for before spending $1000 on it, there is no disk/DVD/CD input. But that's my fault, it's considered a notebook at the same time a laptop. Love it overall besides that! Definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Powerful laptop for Java dev

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this at a great back to school discount so my wife can begin her Java programming class. It's big, powerful, and has tons of storage space. An SSD upgrade in the future makes it have even more potential!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Ssd

    Rated 4 out of 5 stars

    GOOD OVERALL LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE THE TITILE SAYS. IF IT CAME WITH AN SSD IT WOULD HAVE BEEN 5 STAR. I BOUGHT IT OPEN BOX FOR 389.99 AND ADDED A SAMSUNG 500GB 860 EV0 M.2 SSD FOR ABOUT 134.99 AND AFTER THAT THIS LAPTOP ROCKS.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, fast, plenty of storage 1TB, and the best screen that I have seen. The only disappointment is the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to Samsung Computers but like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me I don't think about the name Samsung when it comes to computers. But I will have to say I really like this one. I tried 4 different laptops over a 3 month period and didn't find one that did so much so well as this one. It has a great balance of power, battery life, screen resolution and graphics. Nice keyboard feel with crisp feedback. I really like the black backlit keys as they don't play tricks with my eyes like the silver keys do. The only thing missing is Windows Hello feature. It also runs very cool but I have not pushed it hard to make it heat up but seems to run cooler than a couple others I tried doing the same things I have done with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an exceptional 2 in 1 for the value. The staff needs to learn more about products however. This tablet is not compatible with a smart pen which the salesperson sold me as being compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer but sure hate that you don't get manuals or any quick start guide, they want to walk you through it and I chose an option that later I wish I hadn't, if I had a guide I would have known that ahead of time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for all around use. It has the NVIDIA card that will work for some games and other tasks. The touch screen is great. The keyboard is amazing almost as good as the MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent depending on your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a great deal of time researching to find the right laptop -attempting to strike the right balance of reasonable price and above adequate performance. I was not looking for a serious gaming laptop- I needed something that could handle business applications, light media applications, statistical software, and was a solid desktop replacement but could also be portable as needed. This fit the bill. Also- took advantage of BB price match. Excellent battery life (with some setting adjustments), solid multi tasking performance, reliable and reasonably portable. Solid, cost efficient choice if you are looking for large HD, memory, strong processor, but not wanting to spend >$1K.

    I would recommend this to a friend
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