Customer Ratings & Reviews
- Model:
- RT21M6215WW
- SKU:
- 5796732
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Very decent refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was part of a the piece purchase to replace old appliances for a tenant. She's been in the apartment for longer than I've owned the house and this unit is replacing one that is 25 years old. My tenant is very happy with her new fridge and loves the look and the functionality.
I would recommend this to a friend- Pros mentioned:Space
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It has lots of room for large platters and leftovers.
I would recommend this to a friend - Pros mentioned:Space
Home fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted. Like the space in the freezer section.
I would recommend this to a friend - Pros mentioned:Noise level
Poor Design For A Family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought our refrigerator at Pacific Sales in Roseville and product was delivered damaged to our house right out of the box.. I think this refrigerator is nosier then our old one and the shelving inside is not designed to our liking. Just a poor design for storage unless your single.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Axel,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making loud noises. Don't worry we will surely notate your feedback about this matter for a better product in the future.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
or
https://www.youtube.com/watch?v=cain2xjBCQE
I highly recommend visiting this link to view the product specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT21M6215SG/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144305405
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great refrigerator!! Roomy and beautiful
I would recommend this to a friend- Pros mentioned:Ice maker
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was just as advertised- ice maker works well
I would recommend this to a friend - Pros mentioned:Space
Ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice style, large freezer department, however the ref part is limited space due the draw locations..
I would recommend this to a friend I love my stainless steel Samsung Frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator and the fact I did not have to pay a delivery fee. I think that really determines where you purchase a product. I really liked the fact the installers took time to really install the product correctly. I am really enjoying this product because the price was reasonable.
I would recommend this to a friend- Pros mentioned:Ice maker, Space
Great addition. Looks perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits so well. Even though it has more space inside it does not seem to take up more kitchen area than my old refrigerator, I like the lights in the top freezer and cooling section. The ice maker works great.
I would recommend this to a friendBrand response from Samsung
Posted .We're delighted to hear how satisfied you are, Bruce! ^Jecca
- Pros mentioned:Ice maker
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, makes ice. Great replacement for 20 year old one.
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice works well bigger then I expected.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is thrilled to hear that this refrigerator is exceeding your expectations, Srf94! ^Lo
Great product, service and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with this Refrigerator and delivery installation process. Very roomy and keeps our food at the right temps. Perfect for what we needed.
I would recommend this to a friend- Pros mentioned:Space
its spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, the space, the style and the price, great.
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that this refrigerator is such a wonderful fit for you and your home. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Ice maker, Noise level
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite can't here anything but the ice maker when it drops ice and only if I am in the kitchen. Very easy to keep clean damp sponge and a towel and you are done very pleased with this product.
I would recommend this to a friend - Pros mentioned:Noise level
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so quiet that I kept checking it was working! I love it.
I would recommend this to a friend - Pros mentioned:Size
I love this refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great buy for anyone looking for a refrigerator.
I would recommend this to a friend - Pros mentioned:Space
Great Fridge for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slide &reach pantry, two bins, lots of room for everything!
I would recommend this to a friend - Pros mentioned:Noise level
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my fridge for about a month now and so far it’s been okay. I wasn’t sure about buying a Samsung. I had always thought that Whirlpool was the best but my last fridge died after about 10 years. I expected it to last longer. This fridge isn’t noisy to me. I have heard some sounds but it doesn’t bother me. We also had our water line replaced for this fridge and at first the ice tasted like plastic but now it’s okay. The shelving doesn’t allow for tall items but the shelving on the door does. The veggie and fruit bins work well. My green and red leaf lettuce has stayed fresh. I like the look of it on the outside and inside. It is clean lined and modern.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Mililani808! I'm happy to hear that you're enjoying this refrigerator. ^Lo
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love that the whole refrigerator can be converted to just a fridge other than the combo. The inside is a lil small but I can adjust the shelving so it's not a problem. The milk or drink bottles can fit in the shelves in the door. The black finish looks beautiful in my kitchen. Overall, great buy so far
I would recommend this to a friend- Cons mentioned:Door reversal
Like the look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door has two dents on it ...the installers were supposed to reverse the doors and they didn’t have the proper piece to do so..I was told when the other appliances arrived that would be taken care to date this has not happened
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144788581
Thank you, and stay safe!
-Angelica