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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 831 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge for about a month now and so far it’s been okay. I wasn’t sure about buying a Samsung. I had always thought that Whirlpool was the best but my last fridge died after about 10 years. I expected it to last longer. This fridge isn’t noisy to me. I have heard some sounds but it doesn’t bother me. We also had our water line replaced for this fridge and at first the ice tasted like plastic but now it’s okay. The shelving doesn’t allow for tall items but the shelving on the door does. The veggie and fruit bins work well. My green and red leaf lettuce has stayed fresh. I like the look of it on the outside and inside. It is clean lined and modern.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Mililani808! I'm happy to hear that you're enjoying this refrigerator. ^Lo Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slide &reach pantry, two bins, lots of room for everything!

    I would recommend this to a friend
  • Cons mentioned:
    Door reversal

    Rated 3 out of 5 stars

    Like the look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door has two dents on it ...the installers were supposed to reverse the doors and they didn’t have the proper piece to do so..I was told when the other appliances arrived that would be taken care to date this has not happened

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Your Reference Ticket Number: 1144788581

      Thank you, and stay safe!

      -Angelica Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ice maker excellent seems to be electric efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice and runs quietly. I like that there's a light in the freezer. My previous fridge didn't have one. I have been unable to find a switch to turn off the ice maker, but all-in-all, this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    It's the perfect fit for my kitchen.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this refrigerator was one the best decisions I've made. I love the icemaker. The top freezer has more than enough storage space. Overall, I believe it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big and bold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and great look that does allow fingerprints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like about it is the shelves are too close.. there isnt enough room to put a gallon of milk in unless you move the middle shelf up which almost becomes a useless shelf. Appearance wise and functionality of the refrigerator is great..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 2 small circular dents on the side of the refrigerator when received. However, no impact on operation; fortunately they are not visible since that side is next to a wall. Received approximately 10% store credit for damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very Happy with my new Samsung Refrigerator ,only wish Freezer space was a touch bigger but over all happy and price was good .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, large and matches my kitchen perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was a great buy! It keep food at the right guy temperature and I love the filter less ice maker no need for buying filters which can be costly. Love the adjustable features/control settings.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect sized frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rebuilding from fire. I haven’t installed frig yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator alot but you have to make sure the freezer and fridge are closed because if you shut them too soft or too hard they doesnt close completely. I woke up a few times with my freezer items defrosted

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best refrigerator I could find.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared the features of numerous refrigerators. This one fit my needs in size of compartments, and it fit into the footprint of my old fridge. I wish the shelves were more adjustable to accomodate tall items, but I switched things around to make it better. Removing the indoor butter shelf helped. I also like the way it looks with the black stainless finish. The directions on operating the controls in the manual could be more clear, but they work fine once you figure them out. I am already a Samsung phone and computer fan, so I hope this purchase has the same quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product/ Great service/ Delivery was on time/ great dealing with my best buy agent. Kyle

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Keeps food cold but poor design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly hate this fridge. The light in the fridge is only in the front so good luck finding anything in the back. The shelves are straight across. Nothing is split so anything tall must go in the door if you want it upright. And the produce drawers feel like they're on the floor. You must be very flexible or have kneepads to retrieve anything from the drawers. It's marketed as fingerprint resistant which I can tell you it is NOT! I regret buying it. It was a very expensive mistake. The only good thing about this fridge is the ice maker works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your thoughts on this refrigerator, NotKaren. We value your feedback as it helps us to continue working to improve the overall customer experience. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fride takes some getting used to habing my milk in the door. LOVE the option that tje freezer can be converted into a fridge. Has an ice maker it does take a good day to make one bucket of ice though.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great value for a spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a refrigerator, but were limited on the size we could get. We knew we wanted stainless black and are very loyal to the Samsung brand. We are very satisfied with the option we selected. The finish, lighting, temperature control and ice maker are all exactly what we expected! Ideally, we would have preferred a side by side with a water dispenser, but to our knowledge, Samsung did not have one in stainless black that would fit the size we needed. Overall, recommended for a functional refrigerator with a higher than average aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great looking, quiet, lots of space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through shelves. Plus the top drawer slide out for meats and cheeses. Happy we went with the ice maker too. Still have plenty of room in freezer.

    I would recommend this to a friend