Customer Ratings & Reviews
- Model:
- RT21M6215WW
- |
- SKU:
- 5796732
Customer reviews
Rating 4.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
A beautiful refrigerator -just what we needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is the perfect color, texture (shows no finger prints), and size for the office. The price was a big factor. it was well within our budget.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! No complaints. I love that it still has an ice maker in the freezer portion
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Cord is short
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very hard to switch the door, opening direction on it, the chord is too short on this Refrigerator. Make sure you measure how much cord you need to plug it in where you need the refrigerator to sit  and the doors show fingerprints horribly.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Keeping your refrigerator in tip-top shape is really important. Let's get the information you need to ensure your fridge stays in pristine condition.
The link below will help you maintain your refrigerator both internally and externally. Please check "Refrigerator cleaning tips" to learn more and see any topic that piques your interest.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146945584) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Size
Rated 5 out of 5 stars
Nice and cold
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Frigde has a very elegant look It’s so big gets very cold I’ve had it for over 4 months now works excellent
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Delivery beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers dented our fridge with the wraps they used to haul it up the stairs and was told that happens at times ! Not impressed at all with delivery !
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend purchasing this item. Plenty of storage space and very nice addition to our kitchen.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator -
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and good size refrigerator, on time delivery and they did good job on the installation in tight area.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fridge freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with this purchase. It’s a terrific size and is well laid out. Delivery time was as advised.
I would recommend this to a friend Rated 5 out of 5 stars
Good layout and good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was actually delivered in December 2020. I'm happy with the capacity and cooling compared with the 35-year-old one it replaced. I was not happy that within a few weeks of accepting delivery, a piece of frozen meat fell on the vent on the front freezer floor and broke off a piece of the plastic! This should have been made more sturdy in view of where it is located. The storage arrangement is good. This is my second/basement refrigerator and it fills the bill!
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Frig review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product keeps our food cold. It is very quiet, you can barely hear it running. Very happy with this purchase.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Not what I expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flexzone , I converted top freezer to refrigerator. Will not maintain a cool temperature! Purchased 4 appliance thermometers and constantly registers between 38 and 50°. Called Samsung very nice to deal with ! First repair they upped the temperature control to the coldest setting then registered about 33 ,within two days back to high temperatures again second repair will be done on July 23 we will see what happens! I would not recommend this model !
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works well. Smooth install. Shows finger prints a lot. Lots of room in fridge. Like flex Top.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as it should. Mix up regarding haul away of old fridge but we were able to reschedule for a few days later.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our rental condo at the beach. Perfect size and very stylish. Love the black stainless steel finish.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Lots of space! A little expensive in my opinion but I see that refrigerators have gone up everywhere.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time. Removal of old refrigerator. Spacious. Getting comfortable with the doors.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Wider than the smaller version, not taller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping that the larger version of this refrigerator would be taller but it ended up just being wider. I use the top as a refrigerator and it isn't as cold as the bottom. Sometimes the top goes over 40 degrees so I don't keep dairy in the top. Those are the reasons I don't give it five stars. I took the ice maker out since I use it as a garage fridge. It is a good quality refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much for the feedback, Zarkon! Samsung is happy to be part of your home. ^Jecca
- Pros mentioned:Fingerprint resistance
Rated 5 out of 5 stars
What A Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First new refrigerator in many years. Works great and is beautiful. I love the fingerprint resistant black stainless steel exterior.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Disappointing purchase for a Samsung.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insufficient interior lighting. Shelf spacing options do not provide enough height.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review. We appreciate your review of the experience when you purchase an appliance that does not meet your expectations.
Here is a link to "Tips for an organized Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00084845/
I also shared this video about "How to stock your Samsung refrigerator properly, and adjust the shelves and bins": https://www.youtube.com/watch?v=pN8js9mZrXI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144982756), which will help our team pull up your information.
Have a great day.
Melardo
Rated 4 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a specific space requirement due to old house and built ins, so we were limited on types of refrigerators that would fit the space. We do not have ice maker hooked up. The freezer is large and does what it is supposed to do. The two bottom drawers are larger than I am used to, but since we buy a lot of produce it works great for us. I do wish there were more options in which to configure the shelving, as I am not thrilled with the spacing, but that is a personal preference.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend







