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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 831 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    zippy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice, It has a thin skin so it can get a dent. It works good and is very cold in the freezer and in the fridge, I could not use the freezer section as a fridge because it would only cool down to 45 degrees F. Works very good as a freezer though. -5F.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    ok but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but door shelves are not high enough. refrig shelves lack enough height to store jars and cans over 6 inches. had to buy turn tables to be able to see and get at things in back!. Freezer is too large for my needs and encroches into what should be refrigerator shelf space. Limited choice due to exterior dimention fitting cabinat openings. works fine, very quiet but wouldn't buy if I realized problems with shelves

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great Fridge/Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not look like it initially, but this fridge/freezer has a lot of space, more than enough room for everything you need if not more. After having used multiple different fridges, none seem to have been as spaced as well as this one has been. It even comes with built in ice maker. The only thing that could make this better is if it was energy star efficient. I would definitely recommend this one to anyone looking for a fridge. Especially if you are wanting an ice maker, this one already comes with one built in, it does not cost extra to get it, so you save at least $100 with any other fridge whether it is Best Buy or any other store you are looking at to have one installed assuming it is capable of producing ice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! We are delighted to hear that you're enjoying this fridge. ^Lo Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Easy, Simple and Works Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at various home improvement and local stores but came away with Best Buy being the “best overall” value…they had the inventory of the model we wanted and provided free delivery. This refrigerator is simple, easy and great for our family of four!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung refrigerator! Very spacious the depth is great and just what we needed! We love everything about the quality of this Samsung! Thank you also to the Geek Squad for the awesome customer service and delivery! They went above and beyond to accommodate us.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Fridge but slightly limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fridge with lots of room inside. The shelves are placed a little closer together so space for taller items is limited. Third sliding tray is really nice. Overall, a good fridge of you don't need a lot of bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Consumers Choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stainless-steel refrigerator this manufacture has more space than other brands. I am truly a satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente appliance, not noisy, the temperature is excelente in both area, the led lights is very friendly to see in the night I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS OR ANY SAMSUNG REFRIGERATOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS OR ANY SAMSUNG REFRIGERATOR - my 25-year old Amana held up better. I gave my Amana to my housekeeper because it was as pretty ugly and I wanted a new fridge. This model Samsung is January 2021 manufacturer date. 1) In < a year, the bottom door shelf broke. It interfered with the door closing. I feel it was very poorly designed. 2) Christmas 2024, the top shelf broke. Nothing heavy in it. It had about a quart of milk as the heaviest object. 3) The shelves cost $90 each. Seriously! They’re NOT COVERED by warranty. The fridge cost $900.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how it feels if your shelves break. Let's get the help you need.

      To check the availability and compatibility of your refrigerator shelves, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148033584) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Tons of space and dual climate control for the fridge and freezer. My only complaint is the spacing between shelves. I can’t fit my stand up Pur water dispenser in there. Otherwise, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a basement fridge. It was a little awkward getting it down the basement steps but if you would have seen the care these delivery guys gave. I would give ten stars for them alone. All in all it got to its spot with zero damage or scratches and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to replace a side by side. This thing is awesome, lots of room inside and I don't miss the water in the door at all! If you are worried about fingerprints on the stainless..... don't as it has not been an issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge with space to spare.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 21.1 CU FT refrigerator works extremely well all the while being quite and efficient. This replaces a side by sides that was limiting with its freezer space. This fridge allows for more options when it comes to size of items in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps drinks cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a fridge for the garage and after looking around, this seemed to be best option. Doesn't disappoint. It's not got the bells and whistles but we weren't looking for that. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our new Samsung refrigerator for about 2 weeks. I love it. We use a lot of ice and so far the ice maker has manged to keep up with us. The Best Buy folks did a great job installing it and hooking up the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. Purchased an open box refrigerator with a few small dents. Perfect for our porch. Service for delivery and removal of old refrigerator was outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for 2 months and so far, so good. Lots of room in both the fridge and freezer. Ice maker works good. Looks great with the rest of my Samsung Black Stainless Steel appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect solution for our kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An aging Amana and a tight fit in our kitchen led us to this Samsung 21.1 cu. ft. fridge with a top freezer door, ice maker and stainless steel finish. The size, price and functionality were perfect. The Best Buy representative was very professional. He made our selection a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for my condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many refrigerators with the dimensions I needed for my condo but this one fit the bill. Finger smudges clean up easily. Easy to take the ice bucket in and out of the freezer. I heard that some refrigerators are not magnetic but was happy to find out that this one has that option for family photos etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. Refrigerator is great size for my family of 6. I love how the door has the option to open either one way or the other. Another plus is the freezer converter to a refrigerator.

    I would recommend this to a friend