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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 942 reviews
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Attractive design and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this fridge/freezer by Samsung an attractively designed appliance, it definitely lives up to the Samsung standard. This is definitely not the least expensive fridge on the market, but the ice maker is top notch, the "door within the door" design super clever (especially for families with children) and the stainless steel "fingerprint free" covering all make the higher price tag worth it. Consider this an appliance investment, rather than purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has Everthing I need...I have a big family and was worried about losing the extra space by going counter depth...but it was able to take on my family's capacity and more. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Samsung Showcase Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We read tons of reviews before taking the plunge and buying a Refrigerator. So far this has lived up to every expectation we had. Fits our space perfect, looks great and works exactly as it should. Delivery was smooth and installation of the water line was perfect as well. Very happy with this purchase. Please know that the refrigerator door is heavy once filled and you do need to close it, not flip it shut to avoid it slamming. Small inconvenience to us, as we use the showcase door more than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Nice looking counter depth refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very quiet, and adds more room to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is nice and functional. Just a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Excellent product, sales team and installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with our purchase! Great fridge and freezer, I use the showcase door a lot, keeps beer and wine ice cold. Very quiet! Black stainless finish goes perfect with our dark cherry cabinets. looked at all the Samsung and other brands, this one had upgraded very sturdy shelves and drawers. Daniel and his sales team were very helpful and spent a lot of time answering our questions and explaining the features, benefits, pros and cons, etc. The installation team were very professional, quick and very careful to protect our cabinets, floors and new fridge. Great experience overall! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge. Ice maker option =crushed or crushed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. More space than it seems. Door designs make sense once you start to use it. Freezer is on the small side. Ice maker dispenses only crushed ice - regardless of the setting.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good product, but high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge mainly because of its size. I like the product, but don't know if its worth the high price. Ice maker is loud and water drips from spout after glass is removed.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My options for a counter depth refrigerator were limited, but so far, no complaints with this one. Plenty of space for family of 4. Looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The gallery door was a smart creation for the kids. The ice maker is very reliable and the filtered water taste refreshing. The temperature gauge actually works I have owned a few refrigerators and thus far this one is in a league all by itself great product way to go Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Showcase door

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! A magnet for fingerprints. Needed to adjust several times on how to maximize the showcase storage door. If the door hinges are built to last then this is the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting is great. Looks great inside and out. Cooling is strong and consistent. Only knock is that the door slams hard and the ice maker is psychotic. Never know if you're going to get cubes or crushed no matter what the setting is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the counter-depth design and quiet. Two doors onfridge was easy to get used to, using one for quick access to drinks and other items. Looks very elegant. Only negative is the momentary noise it makes each time you close the door probably to rebalance the pressure

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Showcase door

    Rated 5 out of 5 stars

    Super refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the show case door! Very quite, easy to operate, super cools quickly. Would recommend this refrigerator to all my family and friends!!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Showcase door

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great compact size, quiet operation, the showcase door is excellent for kids for quick grabs of milk and snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Chilly Willy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews about this fridge before going into Best Buy and seeing it first hand. Many of the reviews said that Samsung was noisy and it leaked. Firstly, it is so quiet I thought it was dead. Secondly, we haven't experienced any leaks. What can I say about it? It is B-E-A-U-T-I-F-U-L! So Shiny!! It is absolutely chilly inside, which makes me think we were living on the edge of a bacterial incursion with our last fridge. I highly recommend this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. The convenience of the showcase door is awesome. The counter depth gives the appearance of more space in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this Samsung counter depth refrigerator for 3 weeks. It fitted into our kitchen counter. We have a wall by the freezer side. This refrigerator doesn't not have a handle so it has 2-3 inches extra space when we open the freezer. We also like the water dispenser and ice maker. It makes enough ice. Since we don't need a lot of ice, we just turn off the ice maker. It makes a little noise when making ice, but it doesn't bother us.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Showcase door

    Rated 5 out of 5 stars

    Great refridgerator..love the counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for - a sleek looking counter depth fridge. The show case door access was a great extra bonus

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Showcase door

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quiet, efficient and looks great! The showcase door is especially convenient for grabbing a drink or condiment too.

    I would recommend this to a friend