Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99
Clearance
The comparable value price is $2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 942 reviews
  • Rated 4 out of 5 stars

    Sleek Design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this refrigerator does not have the large "commercial" pull handles. I do think that the interior could be designed a bit more functional .

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 5 out of 5 stars

    We love this frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a counter depth refrig and this was perfect. W really like the showcase door. It also has plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It serves it's purpose: style, quality, good price. I love Samsung and love this one in particular with its sleek look. It looks awesome in our kitchen and gotten so many compliments:)

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Quiet

    Rated 5 out of 5 stars

    Love the new refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how roomy the refrigerator is and the show case door too. Plus, it's easy to clean off the fingerprints!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Counter depth refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very spacious refrigerator for a counter depth model. One of the best refrigerators that I could find for the space I had available. I have not experienced any problems with the ice maker that others have commented, but I do not use it much either. If you purchase this online like I did, do not forget to order the water line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very well thought out refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way it is configured. Nothing gets lost or forgotten about. The only draw back is the small ice cube bin. Not enough ice for parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the Samsung 21.5 Counter Depth Side by Side refrigerator very much. The Show Case holds many items that are easy to get to without opening the whole fridge. The ice maker is very quiet and it's on the door so we can put many items in the freezer and they are easily accessible instead of lost at the bottom of a drawer. I'm delighted to have chosen this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator very much, I have it for a year now with no complaints and It is also very quiet. I particularly like the extra cooling door/panel and the shelves. It is convenient to reach for small items or drinks without having to "expose" the whole inner fridge. It was also on clearance too - unbeatable price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks amazing in our kitchen. A little smaller than wanted but due to extra storage in outdoor space this will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant, Quiet

    Rated 5 out of 5 stars

    So far we love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the small footprint this frig has but is still roomy. It is quite, hides fingerprints and it works!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's one of a kind and a nice model that anyone can have. By just opening the showcase if you need something you will save energy.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Showcase door

    Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth fridge looks great in our kitchen. The showcase door is perfect for you children.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Quiet

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very quite and enough for my family. Looks great. And it was a very good decision to go for Counter depth...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new Samsung Side by Side Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I had been looking at refrigerators off and on for awhile and finally decided on this one. We are hoping to sell our home in the near future and having one that is more updated and energy efficient, is definitely going to be a plus in selling. We were sold on the Samsung brand because it had what we were looking for. After looking at other appliance dealers in the area, we purchased from Best Buy because of the great customer service and the salesman/men were well-knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Drawers are convenient and uniform cooling throughout. Showcase design is fantastic and creates a beautiful edition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Great concept

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handsome fridge. Great concept having the showcase door to give access to the stuff stored in the door without having to open full door. Icemaker gets confused between cubes and crushed sometimes, but delivers ice anyway. Very clean looking, LED interior lighting makes everything clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient counter depth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent appliance. The showcase feature is very efficient. We are able to store a majority of our day to day items in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Very functional, great door and shelf arrangement.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best arrangement of function, capacity, and clever options for a limited space.. The dual door opening on the refrigerator side which allows access to sections at a time is my favorite. The operation is perfect and it is very quiet. The Best Buy sales person was very helpful in pointing out things you may not discover without more time. Delivery was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    The value is at BB Cust Serv, fridge is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is good, no doubt about. Slick design with showcase door and fits into my cabinet space just right. It is quiet, which I value most; you can turn the ice maker off when you don't want to hear the crackling ice making noise. All is good! The customer service is incredible, my suggestion is, when buying bulk appliances such as this/washer/dryer/TV/ stove/oven, you need a friendly good return policy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge a lot. love the door within door. Fridge looks really upscale and of top quality. Used to have a GE profile which did not work well at all. Very happy with Samsung.

    I would recommend this to a friend