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Customer Ratings & Reviews

Your price for this item is $1,199.99
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Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 942 reviews
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    Very Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the look and quality of this refrigerator! The 4 door fridge wouldn't fit in the space that we have, but this one has worked out just fine for us. Sleek looking and we love the showcase door for water and other drinks! Great value for the money spent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 5 out of 5 stars

    good looking, good storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is as was expected . organized well. 4 pounds of ice /day. in door ice maker saves freezer space. Showcase door works like a charm. Handleless design saves space on top of the counter depth feature. Icemaker is good so far. Worth the sale price of 2K, not the MSRP of 3K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great compact to fit counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fits perfect do wish it had a little more shelf space in the frig itself .But great product and happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator very much. The only thing is that the water from the dispenser is not very cold. The refrigerator has a lot of compartments. Well distributed. Gave it four stars because of the water order wise would be five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ref/freezer. The double doors on refrig is excellent. Additional space is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I'm a single guy and this refrigerator is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to just about anyone. This beautiful and functional machine is like nothing I have ever had. It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    show case door is convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    novel idea that is very practical. doesn't let the cold out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    good product/ bad delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new refrigerator. my delivery was bad. I purchased if from a virginia beach best buy, they had delivered my fridge and didn't install it properly. I contacted them multiple times because water had leaked everywhere.. i called corp. twice and I referred to the claims department, never heard back and i left multiple messages but no one called back. I went to the store i originally purchased from talked to the general manager he took down my info and i emailed him the pictures of the damages TWICE. no reply. I'm frustrated at the lack of responses from the corp office, claims department and the physical store manager/team.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Really great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great appliances and this one is no exception. The smaller "counter depth is nice as it fits better in the kitchen yet still gives ample storage. There are a ton of pros with the only con being that it's occasionally a little noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung Showcase refrigerator I've purchased and I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright lighting in the refrigerator. The door to access frequently used items is hard to get used to at first, but once you get the hang of it, it's a wonderful option. The ice makers tends to be in crushed ice setting even when cubed option is pressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ultra nice and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife and I are happier than we thought.It looks like we modernized the entire kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Ice maker

    Rated 3 out of 5 stars

    Very Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice comes out to slow Compressor went in year 3 Ice maker is too small Refrigerator side is perfect

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Joseph! Check out this link (https://bit.ly/2P5xDkn) for some steps you can take to help you get the best possible performance from your ice maker. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great fridge and stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff helpful and delivery guys were great. Arrived early and took care of everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No problems yet. Counter depth fits in with kitchen counter top fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek, well designed, easy to use refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, designed to see everything, organized

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Samsung refrigerator for 4 weeks and it works great. I was afraid after reading reviews on many refrigerators. I was worried about the ice maker having problems. So far the ice maker works great and makes plenty of ice for my family of 5. Also had 2 parties and did not run out of ice. Replaced my GE profile that I had for 20 years and I’m happy with how this frig looks and works. The only complaint I have is I wish it had another shelf and a smaller drawer for dairy Instead of 3 large drawers. Overall, the refrigerator works and looks great! It fits perfectly where my old refrigerator was.it actually seems bigger than my old refrigerator that was 23 cubic feet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the insightful feedback, Lisa! It's always nice to hear from our satisfied customers. ^Jecca Samsung

  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Looking Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge especially for the show case feature! Yes, it's true that the ice dispenser came out slightly slower but it's not a big issue. The stainless steel does attract finger prints, though so careful cleaning is required. It's also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a fridge I purchased elsewhere that was faulty and decided to go to BestBuy where the staff were so much more helpful in assisting me buy this Samsung fridge which is top quality, lots of space and looks great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is wonderful news, Rick! Welcome to the Samsung family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showcase is an excellent feature! Excellent choice

    I would recommend this to a friend