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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 942 reviews
  • Rated 5 out of 5 stars

    a very aesthetics design with good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little bit dripple from dispenser in the first 24 hours after installation guessing it initialize ice making, afterwards almost performing perfect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Performance is highly important, Alex! Glad to hear that you're happy with your unit. Thank you. ^SuSu Samsung

  • Rated 5 out of 5 stars

    A great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The 2 phase door showcase door took a little getting used to and organization but a good energy saving feature.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but the ice maker is awful. The lighting is superb as is the cooling and the solid feel but again. Ice maker? Not so much

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great counter depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a samsung guy. Great design. Fridge has a great layout. Only thing i notice. When dispensing ice it has a delay and then it continues to dispense after you pull cup away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I switched from the bottom drawer style that leaks always, even after 3 services. This one is great, tons of space, love the view door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is convenient to use with the different compartments and doors so that you do not have to open the refrigerator a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very happy with how modern this looks and its functionality. Unfortunately Best Buy still hasn't hooked up the waterline a month later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal of thought went into designing this counter-depth refrigerator in order to maximize the interior space and organize the contents for easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pretty and functional! Amazing storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very pleased with this refrigerator!!! Amazing storage capacity and the layout of the refrigerator makes it easy to retrieve items needed !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits perfect in my small kitchen, I bought all the kitchen appliances same color and makes a big difference in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    counter fit refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look and the storage is perfect. We are able to stack three to four containers of left overs. The clear glass shelves are great!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really is fingerprint resistant!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "food showcase", it's great for water and the grand-kids juice. The ice and water dispensers are very convenient and get used a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to say that I am very happy with my new refrigerator. The compartments are well organized which means a lot of room for groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure whether I would like the "no handles" but I love! It only took a short time to get used to opening just the showcase when I wanted a soda.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, slim and comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent look and ease of use. Compact design with large capacity and second door for ease of access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but be careful about size. I had to buy the counter depth and use it as a side by side because the side by side was too big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the showcase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the showcase I think it is a great idea, the only thing I would change about it is adjustable height for the door trays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for our new kitchen remodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great options for the price point, fit well in our space, easy to install. works as intended, black stainless looks cool and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made product with sophisticated look.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for small households and singles. I can easily find small items. Door holds gallon size containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantabulous Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, Sophisticated, virtually noise free and a complete compliment to our kitchen! Go ahead and purchase it....You WON'T be disappointed!

    I would recommend this to a friend
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