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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 942 reviews
  • Pros mentioned:
    Quiet, Showcase door

    Rated 5 out of 5 stars

    A show-stopper of a fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung showcase refrigerator is just supreme. I had originally ordered a Whirlpool side-by-side with NO dispensers in the door, as those are prone to malfunctions, etc. But I realized that my small kitchen really needed a counter-depth fridge, and when the Best Buy salesman showed me this showcase model on the floor . . . that's all she wrote. With the sale price at the time, this beauty was only about $400 more than more basic, quality side-by-sides, so I went for it. And I am so glad! The outer / showcase door is a brilliant design stroke and makes getting drinks and other often-used items a cinch; there are even two frequent-use drawers! Then, when you want to get to deeper storage or less frequently accessed items, just open the inner door. The only drawback here is that the 2 doors together weigh quite a bit more than a standard door and sometimes you have to take care not to just let it slam shut. Although this is a counter-depth fridge, there doesn't seem to be any loss of storage space -- very generous, many drawers on both fridge and freezer sides, etc. The lack of attached handles also buys you more space (and nothing to get loose later). So far, the icemaker and door dispensers have worked like a charm. Another bonus is that the stainless surfaces resist marks and are easy to keep clean. Finally, this is one QUIET fridge; except for the occasional icemaker sound . . . you'd never know it was on. Right now (Memorial Day weekend 2015) this fridge is on sale for even less than I paid -- BUY ONE NOW would be my heartfelt recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold Food!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have our new fridge. We got this one and absolutely love it! Great storage space and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. The seal shut is so efficient that it shakes the beer bottles inside the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good fridge for a small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, except the crushed ice tends to drop on the floor after you walk away and this leaves a water spot on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! And we were very pleased with the service and delivery experience we had with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator - I like the style and that it came with no issues that I can complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooood! It is awesome. better than what i used one. asy to set up, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parents and they love their new fridge and all it’s cool features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad your parents love it, Leomom. Thanks for taking the time to leave us awesome feedback. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my new Refrigerator. The showcase and LED features are cool. I highly recommend this Refrigerator to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal very satisfied with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the adjusta le and removeable shelves and bins

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge door is VERY heavy. Does not make very much ice. Ended up returning product for an LG and am happy with that decision

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for side by side fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good refrigerator except for slow to dispense ice and freezer runs much colder than programed temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works perfect it looks super nice the third door makes it very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new house and haven’t moved in yet, so haven’t used it yet. But it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone! Looks great and functions at a very high level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits into opening perfectly. Good size for a counter depth but smaller than we are use to.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Motor is loud. Right door is heavy to open.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty to look at, but motor is very loud. Also, right door is hard to open & is heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my refrigerator it's different than the other ones thank you best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Keeps food cold and fresh. I’ve machine works great and is fast at replacing ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, very technological

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits our kitchen so perfectly and our family and friends find it very efficient.

    I would recommend this to a friend