Customer Ratings & Reviews

I love the space and the look of it but I’ve already had the screen replaced

Love it so far….It’s BEAUTIFUL!! Sleek and great addition to the kitchen.

Loved it for about a year and 6 months til it went out. The compressor locked. Of course it was 6 months after the warranty went out. I was charged $230 in fees for someone to come fix it. It didn’t even get fixed. It kept locking up. Luckily Samsung is in the process of issuing a refund now.

the sleek design of the fridge is great touch. The built in tablet and speakers are just right and has a bunch of interactive features. Lots of useable space and great lighting.

Works great, keeps everything the right amount of cold...Im not tech savy, so it took awhile watching the tutorial To learn the Family Hub features. I can watch tv on my fridge. Didn’t even know I needEd that feature.

This was a blind purchase. Excelent refri just as describe in internet. When deliver, the technician explain every detail and conected the water supply. I can hear music, see the news and a lot of things. Fantastic product!!!!

Love it! The best fridge! Thank Best Buy to provide it to us!

we have did everything n the ice n water dispenser isn't working No water nor ice is coming out The light is on for water but nothing is coming out No ice in container New box

Purchased for my daughter. You would think I purchased it for the 3 grandkids, less than 5 yrs old. They love drawing on the pad, asking Alexa questions, dispensing water/ice and checking out the produce in the refrig/freezer. Items are easy to retrieve. Good alarm, reminds the kids that the doors have been open long enough and an alert for Mom. A better purchase than my recent KitchenAid refrig. Disappointed at the fact that I had the refrig warranty thru Best Buy and I cancelled the Best Buy protection plan because of their reducing coverage. Now, I thinks it's too late to purchase a Samsung coverage plan.

i got my samsung refrigerator with family hub and i can't begin to tell you how fun it's been. this fridge comes loaded with so many features from making grocery shopping lists to show you how to cook a new dish! the family hub connects with my ring front door camera and the build-in inside camera lets you have a quick look at things inside. all temperatures for the freezer as well fridge can be set from the screen with no buttons to tweak inside. the speaker is loud and perfect for music or cooking tutorials. the screen is large and has really smooth transitions and minimal lags, and allows multitasking. the samsung refrigerator has enough space to store a week's food supply for a family of 6. i will definitely recommend it to family and friends this samsung refrigerator.

The unit is very spacious, elegant, well designed. The touch screen features are very useful, my 10yo daughter can leave messages and manage pictures, music, videos, etc. The speakers are not so great but I can live with it.

This fridge looks amazing. It's sleek and looks great in your kitchen. I used to have a much larger fridge before but I didn't like how they stuck out. This fridge solved that problem. My only downside was the width of the freezer space, as it's pretty hard to fit things like pizza. The touchscreen is lots of fun, and always amazes guests.

It's a very hard to get item. Rest of the models are french doors and this is only one with side by side. I have a countertop depth. More then enough room for groceries. Screen is nice and speaker are very loud. The camera inside is basically useless and i found that is hard to wake up Bixby. My phone react to my voice in other room , when im staying in front of the fridge. But fridge doesn't hear me.I added 3 version of my "hi, bixby" to the fridge so it's can't be im saying it not right or not recognizable. Once Bixby is awake it picks up your voice from far away. That's why 4 stars. Also there is no light at water dispenser. Can't see at night

Everything about this fridge is phenomenal! The only issue I have is that it takes a while to dispense ice from the icemaker. It takes a few seconds to begin dispensing, then longer to get more than a handful of cubes out. All in all, it's only a minor inconvenience, so it's something I can easily live with.

I've had this refrigerator for only weeks but it seems like good value for the money. There aren't too many good refrigerators in counter depth size that will fit in my kitchen exactly where I need it. Fortunately Samsung makes this attractive model which fits perfect. The only thing I find disappointing is the apps are several years out of date and therefore severely limited in function. Even more disappointing is Samsung left no means of updating them. If I could give a separate rating for the built-in information technology it would be 1 star.

Love my new fridge! Great price and has all the technology you want! And listening to music is so easy! Downloaded my pandora and now and can cook and listen to music! And it fits in many kitchens. Definitely counter depth. I would recommend you buy this one!

This is a great fridge! Perfect counter depth. The space inside is surprising large with good shelf placement and drawers. The exterior surface is easy to clean and remains relatively print free. The touch screen and apps are ok, and feel a bit like a gimmick. It's nice to have voice activated music in the kitchen. However, this is something most wireless speakers can do now. The interior camera is nice feature. Only reason this is not a 5 star is the water and ice dispenser does not have a light so it is difficult to get water at night.

Not the best item I have bought from Best Buy ! Had to fight to get the first fridge replaced , broke down on day 1 , 3 months later got a replacement some minor issues but works in general , don’t be fooled by the camera for inside the fridge it’s terrible . The tablet on the front is a nice addition for the household use .

Excellent refrigerator for both the freezer and the refrigerator side. We have a household of 5 and it's been very useful, as well as the family hub on the refrigerator side. There's so many things you can do. We like the fact that the shopping list is right there on the Family Hub, and if you sometimes have your groceries delivered, you just tap whichever service you use, Amazon Fresh, Instacart, etc everything is right there. So the refrigerator is great and the Family Hub makes everything very convenient to have everything right there where it's needed, right in the kitchen, what a concept!

This is my best buy in a long time. The wife absolutely loves it. We are able to write notes for the kids, grocery list and also look inside wothout even opening the fridge. I would definitely recommend.