Customer Ratings & Reviews

I love this refrigerator it has a lot of space and love the technical features.

Love it so far….It’s BEAUTIFUL!! Sleek and great addition to the kitchen.

I love my fridge. Im happy I bought the smaller version. I had a bigger one before with a pullout draw that the kids would put their weight on to, it only lasted 6 years:( I found the bigger the frigid the more stuff would get lost then thrown out not used. I am really bad at remembering appointments and such so the calendar helps a ton with that. My kids also are using and enjoying the touch screen.

Awesome refrigerator. I wish my refrigerator spot was bigger so I could have gotten the bigger top and bottom version.

I love the space and the look of it but I’ve already had the screen replaced

This was a blind purchase. Excelent refri just as describe in internet. When deliver, the technician explain every detail and conected the water supply. I can hear music, see the news and a lot of things. Fantastic product!!!!

Loved it for about a year and 6 months til it went out. The compressor locked. Of course it was 6 months after the warranty went out. I was charged $230 in fees for someone to come fix it. It didn’t even get fixed. It kept locking up. Luckily Samsung is in the process of issuing a refund now.

the sleek design of the fridge is great touch. The built in tablet and speakers are just right and has a bunch of interactive features. Lots of useable space and great lighting.

we have did everything n the ice n water dispenser isn't working No water nor ice is coming out The light is on for water but nothing is coming out No ice in container New box

Great product. Easy to use and it's the first thing my company recognizes in the front room. Love that it's counter depth goes perfect in my kitchen.

Love it! The best fridge! Thank Best Buy to provide it to us!

Great refrigerator, with efficient size and design with no handles. Love the tablet’s sound and apps. Cons: Fingerprints are easily shown and water spout seems a little off of a regular cup size center.

i got my samsung refrigerator with family hub and i can't begin to tell you how fun it's been. this fridge comes loaded with so many features from making grocery shopping lists to show you how to cook a new dish! the family hub connects with my ring front door camera and the build-in inside camera lets you have a quick look at things inside. all temperatures for the freezer as well fridge can be set from the screen with no buttons to tweak inside. the speaker is loud and perfect for music or cooking tutorials. the screen is large and has really smooth transitions and minimal lags, and allows multitasking. the samsung refrigerator has enough space to store a week's food supply for a family of 6. i will definitely recommend it to family and friends this samsung refrigerator.

This fridge looks amazing. It's sleek and looks great in your kitchen. I used to have a much larger fridge before but I didn't like how they stuck out. This fridge solved that problem. My only downside was the width of the freezer space, as it's pretty hard to fit things like pizza. The touchscreen is lots of fun, and always amazes guests.

It's a very hard to get item. Rest of the models are french doors and this is only one with side by side. I have a countertop depth. More then enough room for groceries. Screen is nice and speaker are very loud. The camera inside is basically useless and i found that is hard to wake up Bixby. My phone react to my voice in other room , when im staying in front of the fridge. But fridge doesn't hear me.I added 3 version of my "hi, bixby" to the fridge so it's can't be im saying it not right or not recognizable. Once Bixby is awake it picks up your voice from far away. That's why 4 stars. Also there is no light at water dispenser. Can't see at night

We ordered this fridge after the compressor failed on our Whirlpool and received it in about a week. There was an issue with the water dispenser, which forces us to schedule an exchange. The water dispenser system was defective. Any time I pressed the water dispenser, water would spill on the inside of the freezer. The automatic ice maker would dispense water every hour or so from the water dispenser and onto my floor. We had to shut off the water and ice system from the screen until an exchange was made. We scheduled an exchange and it came after a week. This one actually works great and we’re pleased with its performance. The ice maker doesn’t make as much ice as I’d like but that’s the only complaint so far. Word of advice, check out the water dispenser before the deliver guy leaves your house.

First of all, the refrigerator portion is great. Nice and roomy, good temperature control, and seems to be very energy efficient so far. I like the ice cubes as well - they're not the standard crescent shapes you usually get from automatic ice makers. My only issue is with the Family Hub. The functionality is excellent - you can do pretty much everything you'd expect from a 2-foot high Galaxy smartphone. The software, however, is fairly buggy. I've already had it go totally catatonic once and had to power-cycle the entire machine to get it back. Other than that, gripes are minor stuff you'd expect with something internet-connected. The SmartThings app seems flaky, but all smart home hubs are to some degree. Overall, a very solid fridge. I really like the recessed door handles.

We are loving this fridge. touch screen is cool, we can input our shopping list onto it and it transfers directly to your phone also post pictures to use as a digital frame use for music and much more. Also has interior camera to see whats inside when your at the store, though you can only see the top 2 shelves. Its also very quiet i can hardly tell its running compared to our Frigidaire gallery. The door ice maker also is much better than the Frigidaire. Fridge section is roomier but the freezer has slightly less room but thats ok because we put our Frigidaire in the garage for extra freezer space. All in all we are very happy with our Samsung Refrigerator.

I've had this refrigerator for only weeks but it seems like good value for the money. There aren't too many good refrigerators in counter depth size that will fit in my kitchen exactly where I need it. Fortunately Samsung makes this attractive model which fits perfect. The only thing I find disappointing is the apps are several years out of date and therefore severely limited in function. Even more disappointing is Samsung left no means of updating them. If I could give a separate rating for the built-in information technology it would be 1 star.

The price was great... this makes our rental property look like a million dollars.... we have 20 rental properties and more than 10 of the properties have these Family Hub fridges. I like this the best as it is counter-depth.... and it is perfectly flat.... and I like the two doors instead of the lower freezer drawers. This also has the least fingerprints of them all. Overall a really great fridge!