Customer Ratings & Reviews

For being the smaller size in this line, it holds plenty of food for a small household (2-4). Interior is bright. There are two drawers on the bottom, one of them with humidity control. Smart screen and inside camera are not obtrusive. Ice maker does take up some room, but still more space than a typical freezer. The hub has so many features, we've barely scratched the surface. Lots of customizations to make it as busy or minimal as you'd like with your own photos (and I think videos?). Speaker isn't the greatest for jamming out, but nice for a little background noise.

Love the appearance of this fridge, but have to return it which has me scratching my head. My old fridge is the same width. 36". I ordered the counter depth, not sure if that is the problem? But I cant open the fridge door because it doesnt clear the wall on the side. Called Best Buy hopeful the sales person could recommend another option. Unfortunately she wasn't very helpful. Having someone come out to see if they can determine a solution. Hoping maybe the french door option, and non counter depth will alleviate this issue. Please help Best Buy or Samsung Rep.

Not the best item I have bought from Best Buy ! Had to fight to get the first fridge replaced , broke down on day 1 , 3 months later got a replacement some minor issues but works in general , don’t be fooled by the camera for inside the fridge it’s terrible . The tablet on the front is a nice addition for the household use .

The refrigerator works great overall and handles its main functions perfectly. It's convenient, looks stylish, and we're very satisfied with it in general. The only significant downside is the ice maker. Right from the start, the motor for the ice maker failed to turn on in about 95% of cases. We had to seek warranty service, but the Best Buy store refused to handle the repair themselves and instead directed us to deal directly with the manufacturer. This was quite unpleasant and felt very unprofessional on the store's part. I hope the ice maker issue isn't widespread with this model and that we were just unlucky.

Glad that i was able to find this one. Counter Deep is perfect. Screen helps like a tablet. Plenty of space of both sides. I particularly like to have the freezer vertical and not on drawer.

We went from a full size that impeded on our kitchen to this counter depth so it's small for us, but seems to be a great refrigerator. The pros are many, as the hub is a lot of fun and can be very helpful You do need to sign into the Samsung site to use it. I do not use or like the view inside feature on the app because it looks distorted and you can't see a lot of the refrigerator. The only other aspect I do not like seems to be common with new refrigerators: the shelfs are no longer adjustable and there is not a designated meat / cheese drawer. I really didn't see that on a lot of brands, so that must be the way it's going in this market. But overall, I Love this refrigerator, It has power freeze and power cool feature on the SmartThings, which is great! You can even turn off the ice maker (which is a really nice ice maker, by the way. Cubed or crushed!) from the app. I have not noticed any areas that seem to get too cold or freeze in the refrigerator. The freezer works perfectly. There is just not a lot to talk about with it but I am quite happy. The only thing I really wish I could tell Samsung is that I wish it had a night time feature as the hub display is quite bright.

Purchased for my daughter. You would think I purchased it for the 3 grandkids, less than 5 yrs old. They love drawing on the pad, asking Alexa questions, dispensing water/ice and checking out the produce in the refrig/freezer. Items are easy to retrieve. Good alarm, reminds the kids that the doors have been open long enough and an alert for Mom. A better purchase than my recent KitchenAid refrig. Disappointed at the fact that I had the refrig warranty thru Best Buy and I cancelled the Best Buy protection plan because of their reducing coverage. Now, I thinks it's too late to purchase a Samsung coverage plan.

Love my new fridge! Great price and has all the technology you want! And listening to music is so easy! Downloaded my pandora and now and can cook and listen to music! And it fits in many kitchens. Definitely counter depth. I would recommend you buy this one!

We're never really been disappointed in Samsung products, and this one is no different. There are a couple things on my wish list for this product though: 1. I wish it had a crisper. I saw an online review where someone used storage containers and so that's what we've been doing. 2. I wish the Family Hub had a way to display breaking news on the main page. I understand that might be too much if it had to open a webpage each time someone opens the fridge, but if they could find a way, that would make that display useful. Right now we don't use it at all. The camera inside is also pretty useless.

Modern look, adequate space; cool WiFi features. Fits nicely as counter depth.

Excellent refrigerator for both the freezer and the refrigerator side. We have a household of 5 and it's been very useful, as well as the family hub on the refrigerator side. There's so many things you can do. We like the fact that the shopping list is right there on the Family Hub, and if you sometimes have your groceries delivered, you just tap whichever service you use, Amazon Fresh, Instacart, etc everything is right there. So the refrigerator is great and the Family Hub makes everything very convenient to have everything right there where it's needed, right in the kitchen, what a concept!

I can’t keep my kids away from the fridge. They love it while I am cooking and as they wait for dinner to be served. I love being able to tell Alexa to play music and all the other features with Alexa. Pretty expensive so hopefully the price goes down so I can do the price match.

My only complaint would be that you can't access the meal plan/ recipes from your phone family hub app. Other than that, the fridge does everything it should and more and surprisingly has a lot of extra room you wouldn't think it would have.

Excellent fridge with very little to complain about. I looks great and the interface has been very helpful and fun. Havent run into any glitches with it so far. The ice dispenser feels a little cheap / too platic feeling though

Overall Excellent refrigerator. I highly recommend it.

Everything about this fridge is phenomenal! The only issue I have is that it takes a while to dispense ice from the icemaker. It takes a few seconds to begin dispensing, then longer to get more than a handful of cubes out. All in all, it's only a minor inconvenience, so it's something I can easily live with.

I am loving my refrigerator. I can listen to Pandora movies TV shows I can also see what’s inside my refrigerator when I’m away from home when I’m buying groceries I like it I can make a list of recipes. I can also see recipes to make different things in the kitchen And I love listening to my music when I’m cooking I can dance and cook at the same time so I would recommend this refrigerator to anyone who’s interested in buying it my daughter recommended it to me she has one also so I just love it best product I bought ever Besides the protection plan with Best Buy

Was not sure about fridge at first but once it was delivered and installed perfectly I really enjoy it. I love all the functions the panel provides

I am pretty happy with my purchase the refrigerator looks amaizing and fancy. It has inside a lot space and works perfect. I totally recomended.

I love it It’s a big helpful when you forget stuff and you can check in your fridge right away on the grocery store and Alexis on here and I just love it I fell in love with it and I’m join every last bit of it