Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $2,199.99
Clearance
The comparable value price is $2,299.99

Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 317 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Exceptional Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a wonderful upgrade to my kitchen. Bixby, Alexa other apps this is next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teacher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! My family enjoys the touch screen and wifi services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The family hub helps me keep track of my schedule and events using the calendar feature, displays photos and videos and plays music. It helps me with meal planning and allows me to remotely see the refrigerator contents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good refrigerator and excellent screen I'm in the kitchen and I listen to my favorite music I can connect the ring doorbell and see who is knocking on my door on the refrigerator screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Still trying to figure out how to make the best use of it without owning a Samsung phone but overall it’s a great buy. The kids love the white board feature. They can work on their creativity while I’m cooking dinner. Big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great design, camera could be better.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks greats, love the design. Family hub works good, only thing I don’t like is the camera view inside. It captures only two middle shelves, for that price I expect a better camera. We’ve been using it for only 1-2 weeks, so far liking it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product on multiple levels

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cools nicely in Fridge and freezer. Plenty of room. Nice drawers. Tablet on the door is great for music and keeping track of the grocery list. View inside feature is limited to a couple of shelves... we don't use it. ice and water feature in freezer door is nice - doesn't take up an extra shelf like some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product ive purchased for the house. Ice machine works great. Temp is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far, no complaints. Just remember if you get the cabinet depth you give up on space. Doesn’t bother me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Simple interior. Really like the ice machine and the ice dispenser. The family hub is awesome! Its easy to use, its like my Samsung phone but on steroids!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bfsiny, I want to congratulate you on your new Samsung Refrigerator and thank you for leaving your review. I am glad to see that you are pleased with your machine and we want to welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge we remodeled our kitchen and needed a counter depth the family hub is a nice addition but somewhat difficult to use at 1st. Despite this I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Samsung Side by Side

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large space in freezer and refrigerator sand love technology. Family of 6 and love the shopping list and notifications. The only design flaw is the water dispense is too far up and spills sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. There is plenty enough room for me and the Alexa feature is the icing on the cake. Definitely recommend for a buy for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge spacious and I enjoy it everyday while I’m in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space inside, the tech is first class and it fits in our space perfectly. Descriptions and specs were very accurate!

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It has everything we were looking for and the smart hub feature is really cool! The only negative is the water dispenser does not have a light so when you get water at night you can't see how much water you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and all its functions its like a giant ipad in the kitchen!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very modern , and allows you to listen to music or watch videos while you cook

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    my REF

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for the kitchen space,easy to reach items inside the ref

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 21.5 Cu. Ft. Side-by-Side Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what I needed for an upgrade from my old refrigerator.

    I would recommend this to a friend
Sponsored