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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 317 reviews
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applianve has become a focal point of enjoyment and discusdion in our kitchen. Paired with a Ring we don't know how we survived without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Very entreteinment for the family. My 5 years old boy loves to make drawings and watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome!!! It is just enough room to keep all necessities in. My kids love the smart technology and I love the ring integration. I can see who’s at my door while cooking or anywhere in the great room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST refrigerador Ever, it brings avrithing your kitchen need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Technology at its best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this fridge at a friends home and fell in love. I like the technology possibilities and just the overall look. I enjoy Samsung products and have learned about this refrigerator everyday. It’s a treat!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at a great price, smaller being counter dept but still big enough to fit everything you need.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Long Wait Fridge Was Delivered, Ice Maker Not Working, Have To Call Customer Service They Suggest To Wait 24 More Hours, We Requested A Service Person To Repair/Replace Ice Maker After Replacing Ice Maker Tech Suggested That Fridge Could Be A Floor Model, Called Customer Service They Did Not Offer Any Logical Explanation Or Offer Any Compensation

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I'd like to help with this. I can provide this link (https://bit.ly/318JLqE) that has some useful information about steps you can take if the ice maker is not producing ice. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge keeps everything cold as it should definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as advertised, works great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty and a conversation starter. The icemaker didn't work properly so I returned the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! There are so many applications on I’m still learning how to you it in its entirety. The only complaint I have is the Geek Squad team who delivered it scrapped my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience, no complaints, this one of best refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it’s beautiful roomy and love the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modern refrigerator!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for our space. Love the touch screen, but the interior camera can be a little more clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Has a lot of bells and whistles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this refrigerator. We got it discounted because of some dents. Great frig!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER HAD A REFRIGERATOR THAT YOU CAN TALK TO, AND IT'S CONNECTED TO MY PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart friege

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This friege is Simply awesome, you're ve able to planing your meals, schedule your food shoppings

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Beautiful refrigerator !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, and so full of features for us to enjoy. Best Buy, as always had a nice selection, to choose from!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest appliance that I owned and I am enjoying the tablet. I can cook while listening to my favorite music.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been about a month and this refrigerator has been working great. No problems. Great product. Is a must buy product.

    I would recommend this to a friend
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