Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 315 reviews
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pretty happy with my purchase the refrigerator looks amaizing and fancy. It has inside a lot space and works perfect. I totally recomended.
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it It’s a big helpful when you forget stuff and you can check in your fridge right away on the grocery store and Alexis on here and I just love it I fell in love with it and I’m join every last bit of it
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
fridge
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice over look and working well so far for 2 years
I would recommend this to a friend
Pros mentioned:
Features
Rated 4 out of 5 stars
Love the tech!
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My kids love this fridge and use it all of the time for the extra features. Great to showcase your kids artwork too. Music, etc all work very well and it a gorgeous piece of tech. My only gripe is that parts of the refrigerator can get too cold and freeze some of the fruits/veggies even when set to the correct time. I now just know to avoid certain areas of the fridge. But otherwise its great.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Family hub
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung Family Hub refrigerator offers a sleek design and innovative features, including a touchscreen display for managing groceries, calendar, and more. Its smart connectivity allows for remote control and monitoring. However, some users find the learning curve for its features steep, and occasional software glitches have been reported. Overall, it's a high-tech appliance with a few usability considerations.
I would recommend this to a friend
Pros mentioned:
Design, Features
Rated 5 out of 5 stars
Convenience & fun
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love The music access and easy to follow for recipes right in the comfort of the kitchen and being able to leave sticky notes on screen and birthday wishes and have pics on with out having to use magnets just looks more pretty and organized
I would recommend this to a friend
Pros mentioned:
Features, Overall performance
Rated 5 out of 5 stars
Samsung
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am more than happy with this purchase, I really like this refrigerator, very functional and beautiful
I would recommend this to a friend
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
Great fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great fridge! Perfect counter depth. The space inside is surprising large with good shelf placement and drawers. The exterior surface is easy to clean and remains relatively print free. The touch screen and apps are ok, and feel a bit like a gimmick. It's nice to have voice activated music in the kitchen. However, this is something most wireless speakers can do now. The interior camera is nice feature. Only reason this is not a 5 star is the water and ice dispenser does not have a light so it is difficult to get water at night.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there TFarm, I want to congratulate you on your new Samsung Refrigerator and appreciate your detailed feedback. We are glad to see you are pleased with your machine. I know that you wish there was a light on the exterior and would like to forward this to our design team for future products. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad
Rated 5 out of 5 stars
Worth the wait!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The family hub feature on this refrigerator is the best. We love the ability to sync our day to the hub and leave each other notes. The word of the day and daily fact is a great educational resource for my children. Several of my family members and friends have stopped by just to see the new refrigerator. The ice maker is quiet and it is able to handle the demand from my busy family. The inside of the refrigerator is standard truly nothing to wow over but the ability to see the contents of my fridge through the app is a plus.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great price and even better functionality
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While pricing a new counterdepth side by side we kept finding that many were missing key features, like an ice and water dispenswr in the door. This fridge does not lack space, and has the key features I was looking for. The added feature of the smart hub came as a surprise when we saw the price and realized what a great deal it was since many of it's competitors were in the same price range without the smart hub. We've only had it a month but I have no complaints and I'm loving the recipes and ease of one touch ordering for our most purchased items right from the the door.
I would recommend this to a friend
Pros mentioned:
Size
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
Great appliance
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this refrigerator. The only bad thing was the ice maker until I got it replaced. Great size and looks awesome in my kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
We Love it!
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this Fridge with the family hub. My toddler is able to play music and draw. Having an in kitchen view of the football game while people are sitting at the bar is a plus
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Amazing fridge!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit is very spacious, elegant, well designed. The touch screen features are very useful, my 10yo daughter can leave messages and manage pictures, music, videos, etc. The speakers are not so great but I can live with it.
I would recommend this to a friend
Rated 4 out of 5 stars
Get the job done
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, hold hood temperature but the ice maker can takes longer than expected to release ice cubes. Fit perfect in the space of my old refrigerator, a bit smaller capacity but im able to adjust.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Fridge
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy this refrigerator because of the screen, I'm allowed to watch shows, and play music while I'm in the kitchen cooking.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
Very cool refrigerator
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this fridge! It is a counter depth refrigerator and fits perfectly in my kitchen. It looks super cool and I get so many compliments on the screen!
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Samsung
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks Great , Works Great! Fit's our space perfectly .
I would recommend this to a friend
Rated 5 out of 5 stars
The best fridge
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The family hub fridge is a must have, you don’t realize what you’re missing out on until you have one. My little girls and I get cooking ideas that are constantly changing. The girls and I will be cooking and dancing around to Disney music off the Pandora app. It’s like the modern day juke box and the girls call it our singing fridge. We love it and I’m confident anyone else would.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
awesome product
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the best decision ever made for my family works well
I would recommend this to a friend
Rated 4 out of 5 stars
Pretty Awesome Fridge!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really love this fridge! The Smart Hub is awesome! It's crazy all the stuff it can do. From Pandora, grocery lists, uploading photos, to all the recipe suggestions it's just awesome! The only downside is the camera. It only really shows you one shelf and it is kind of bulky inside the door of the fridge. The only issue we had was that our fridge was delivered damaged. It had a dent in the front and scratches all over the back. But we contacted Best Buy and we will be receiving a replacement within two weeks of when we received the damaged fridge. The process was quick and easy! Other than the hassle of having to have it immediately replaced this would be getting five stars!
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel