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Customer Ratings & Reviews

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The comparable value price is $2,199.99

Customer reviews

Rating 4.4 out of 5 stars with 243 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 243 reviews
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family hub feature on this refrigerator is the best. We love the ability to sync our day to the hub and leave each other notes. The word of the day and daily fact is a great educational resource for my children. Several of my family members and friends have stopped by just to see the new refrigerator. The ice maker is quiet and it is able to handle the demand from my busy family. The inside of the refrigerator is standard truly nothing to wow over but the ability to see the contents of my fridge through the app is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great price and even better functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While pricing a new counterdepth side by side we kept finding that many were missing key features, like an ice and water dispenswr in the door. This fridge does not lack space, and has the key features I was looking for. The added feature of the smart hub came as a surprise when we saw the price and realized what a great deal it was since many of it's competitors were in the same price range without the smart hub. We've only had it a month but I have no complaints and I'm loving the recipes and ease of one touch ordering for our most purchased items right from the the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and we love the screen feature. The kids watch YouTube while they eat and I listen to music as I cook

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this refrigerator. The only bad thing was the ice maker until I got it replaced. Great size and looks awesome in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Fridge with the family hub. My toddler is able to play music and draw. Having an in kitchen view of the football game while people are sitting at the bar is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very spacious, elegant, well designed. The touch screen features are very useful, my 10yo daughter can leave messages and manage pictures, music, videos, etc. The speakers are not so great but I can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this refrigerator because of the screen, I'm allowed to watch shows, and play music while I'm in the kitchen cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, hold hood temperature but the ice maker can takes longer than expected to release ice cubes. Fit perfect in the space of my old refrigerator, a bit smaller capacity but im able to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Very cool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! It is a counter depth refrigerator and fits perfectly in my kitchen. It looks super cool and I get so many compliments on the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family hub fridge is a must have, you don’t realize what you’re missing out on until you have one. My little girls and I get cooking ideas that are constantly changing. The girls and I will be cooking and dancing around to Disney music off the Pandora app. It’s like the modern day juke box and the girls call it our singing fridge. We love it and I’m confident anyone else would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great , Works Great! Fit's our space perfectly .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great smart fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks in customizability but cools extreamly well. Bad design on the external water placement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far performs as expected. Internal camera has limited view. Love the family hub but depending on your kitchen layout the screen may not be viewable from a distance. Ensure your space accounts for the doors opening (2 inches from each side). On the pricey side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very beautiful functional and fun, comfortable and with lots of space, my family loved it. highly recommended I love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge i thought it will be small since its a counter depth however it was perfect for two people

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Great refridgerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of great features. Works great! Love the music feature and the ability to see in your fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Enjoying the smart panel on the door while making dinner for family. Inside is more spacious than i expected, which is a plus in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best decision ever made for my family works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I'm not the greatest tech savvy member of my family but it was easy to use. My youngest who is 6 was able to play with the screen...thats a plus.. as far as the interior of the fridge is just what i was looking for...plenty of space and drawers/shelves everything is well organized... awesome delivery and hook up team as well.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    A

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator but I’m just have 1 issue the ice maker keeps clogging . It’s hard to unclog the ice so I’m waiting on the Samsung team to come and service the refrigerator.

    I would recommend this to a friend
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