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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,199.99

Customer reviews

Rating 4.4 out of 5 stars with 243 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 243 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far, no complaints. Just remember if you get the cabinet depth you give up on space. Doesn’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. There is plenty enough room for me and the Alexa feature is the icing on the cake. Definitely recommend for a buy for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product ive purchased for the house. Ice machine works great. Temp is great.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It has everything we were looking for and the smart hub feature is really cool! The only negative is the water dispenser does not have a light so when you get water at night you can't see how much water you're getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space inside, the tech is first class and it fits in our space perfectly. Descriptions and specs were very accurate!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and all its functions its like a giant ipad in the kitchen!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very modern , and allows you to listen to music or watch videos while you cook

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 21.5 Cu. Ft. Side-by-Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what I needed for an upgrade from my old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    my REF

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for the kitchen space,easy to reach items inside the ref

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome!!! It is just enough room to keep all necessities in. My kids love the smart technology and I love the ring integration. I can see who’s at my door while cooking or anywhere in the great room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This applianve has become a focal point of enjoyment and discusdion in our kitchen. Paired with a Ring we don't know how we survived without it.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Long Wait Fridge Was Delivered, Ice Maker Not Working, Have To Call Customer Service They Suggest To Wait 24 More Hours, We Requested A Service Person To Repair/Replace Ice Maker After Replacing Ice Maker Tech Suggested That Fridge Could Be A Floor Model, Called Customer Service They Did Not Offer Any Logical Explanation Or Offer Any Compensation

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I'd like to help with this. I can provide this link (https://bit.ly/318JLqE) that has some useful information about steps you can take if the ice maker is not producing ice. ^Jecca Samsung

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Very entreteinment for the family. My 5 years old boy loves to make drawings and watch videos.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty and a conversation starter. The icemaker didn't work properly so I returned the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Technology at its best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this fridge at a friends home and fell in love. I like the technology possibilities and just the overall look. I enjoy Samsung products and have learned about this refrigerator everyday. It’s a treat!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST refrigerador Ever, it brings avrithing your kitchen need

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at a great price, smaller being counter dept but still big enough to fit everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! There are so many applications on I’m still learning how to you it in its entirety. The only complaint I have is the Geek Squad team who delivered it scrapped my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge keeps everything cold as it should definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as advertised, works great. No complaints

    I would recommend this to a friend
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