Customer Ratings & Reviews
- Model:
- RS22T5561SR
- SKU:
- 6397592
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Family hub
Great counter length fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality refridgerator with great features. Brilliant interior lighting, family hub on door and great interior layout.
I would recommend this to a friend - Pros mentioned:Touchscreen
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we wanted in a fridge and the hub is great for organization of monthly tasks
I would recommend this to a friend - Pros mentioned:Design
Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design Fridge, good quality product from samsung
I would recommend this to a friend GOOD CHOICE OF REFRIGARTOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE ARE HAPPY WITH REFRIGERATOR QUALITY .WE HAVE A OTHER SAMSUNG REFRIGERATOR WHICH WAS BOUGHT FROM BEST BUY 3 YEARS BACK
I would recommend this to a friendNice looking but not great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking refrigerator but very sensitive had issues with the screen panel had to replace it once I believe you can do much better at that price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WellingtonR,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Great but a few drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looks and perfect size except shelf spacing. Unfortunately the only place you can put falling jugs is on the door due to shelf height which is not adjustable. I can remove a shelf but that would lower my storage capacity too much.
I would recommend this to a friend- Pros mentioned:Size
Samsung smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sizes, easy to use. Love everything about it
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At fridt i was hesitant to buy this fridge because of the cost. However i am glad i did it is worh every bit of the cost very convenient. Looks great in my kitchen and the screen is HUGE.
I would recommend this to a friend- Pros mentioned:Family hub
David
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on the family hub, and the color is awesome fits perfect.
I would recommend this to a friend - Pros mentioned:Touchscreen
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is what we wanted but it exceeded our expectations.
I would recommend this to a friend Exceptional Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a wonderful upgrade to my kitchen. Bixby, Alexa other apps this is next level.
I would recommend this to a friend- Pros mentioned:Size
The perfect fridge for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub, size and fit were perfect for my needs. Highly recommended.
I would recommend this to a friend - Pros mentioned:Design
Perfect! Does everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines and love the program options. Functions above expectation.
I would recommend this to a friend Fun when friends see it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend for all types of homes. Music is nice while cooking.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features and the ease of using. This is definitely family friendly.
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t connect the refrigerator to the Samsung account, it just keeps telling us that we must accept the terms of service, and we have done that multiple times on multiple occasions. Can’t get support either
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to provide you with a hassle-free experience using your refrigerator, JosephW. Let us help you.
If you are experiencing issues connecting to SmartThings, please click the link, follow the hyperlinks, and watch the embedded video for helpful tips.
Connect your Samsung refrigerator to SmartThings:
https://www.samsung.com/us/support/troubleshoot/TSG10001565/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151276283 in your message so our team can locate your information.
Have a great day.
-John
- Pros mentioned:Touchscreen
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome. . . . . . . . . . . . . . . . .. . . . . .
I would recommend this to a friend - Pros mentioned:Family hub
Kit Cat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feature of the fridge! Just hate that the water splash out so fast ! I love the Hub on the fridge
I would recommend this to a friendBrand response from Samsung
Posted .Hi CathyJ,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Cannot change or add languages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't change or add the language Only Spanish and English. Kind of disappointed.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More room than I expected. Holds all of my groceries easily. Fit into my tiny door too which is a plus. Food stays nice and cold and the ice dispenser is great. The user interface is very easy to use. I never thought I'd own a fridge with a computer on it...lol
I would recommend this to a friend
