Customer Ratings & Reviews
- Model:
- RF22R7551SG
- SKU:
- 6355747
Rating by feature
- Storage Capacity
Rating 3.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 3.8 out of 5 stars
Customers are saying
Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.
This summary was generated by AI based on customer reviews.
Science Fiction is real
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one great ice box. And I had an ice box in the 1940s Great temperature control and notice to my cel phone of door is open. Camera and on line features make this a state of the art purchase
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that you're enjoying the modern feel and features provided by this "ice box." Thank you for being the best part of Samsung! ^Lo
- Pros mentioned:Family hub
High-Tech product ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the Family Hub my kitchen becomes a great place for my family and guests to perch. This purchase also helps me to resolve my concerns with my wife. It fit, it is right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Boli. Samsung is delighted to hear that this Family Hub has been a fantastic addition to your kitchen and is meeting the needs of your whole family. ^Lo
- Cons mentioned:Ice maker
Just ok, overpriced and problems with ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay fridge. Kids like the tablet and I like the calendar. We have had multiple problems with the ice maker that make me regret picking this fridge. Water freezes in a huge block and lock up ice maker. We will thaw and it will be fine for a couple weeks, then back to the same issue. Also disappointed in the “extra capacity” ice maker… seems like it is less than our last, standard fridge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ashley,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
How to maintain Icemaker
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker makes small, cloudy, dirty, or clumped ice
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Product manual:
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144399368
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Spacious
Counter depth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful purchase! I am in love with my item! So spacious and at the same time save space in the kitchen because of the counter-depth
I would recommend this to a friend - Pros mentioned:Smart features
Best Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator it is so awesome I appreciate every detail about this we recommend this device for anybody they will fall in love with this refrigerator
I would recommend this to a friend - Cons mentioned:Small
Fancy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks big from the outside, but inside is a bit small. Good thing there are only 2 of us using it and don't need too many groceries.
I would recommend this to a friend - Pros mentioned:Family hub
Futuristic Fridge!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. The Hub really helps with events and activities. Just make sure you have a compatible TV to mirror into the Hub.
I would recommend this to a friend - Pros mentioned:Family hub
Samsung Family Hub 22.2 cu. ft. 4 Door French Door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! The family hub is useful and fun! The configuration of this fridge is easy and convenient.
I would recommend this to a friend Mostly love but needs updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly love this refrigerator. However, a couple of items that need improvement. The door bin just barely fits gallon milk carton. To get 2 cartons in the door we had to remove a bin. And still a very tight fit. Wished the ice maker had smaller footprint as makes an odd sized door bin. Would have liked the auto fill water pitcher. Being able to see inside with camera is nice but can only see what is in right side of the refrigerator not what is on the left side or in the door bins
I would recommend this to a friend- Pros mentioned:Spacious
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good fridge. Can fit a lot of stuff inside. I love the touchscreen and is easy to use. Works well with Alexa.
I would recommend this to a friend - Cons mentioned:Ice maker
POOR SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REFRIDGERATOR WORKS GOOD BUT BEST BUY SERVICE DOSE NOT.TOOK ME 4 WEEKS TO GET IT DELIVERED.SOMEWHERE IN BETWEEN PART OF THE WATER AND ICE DESPENSER WAS MISSING.BEEN WAITING FOR 3 WEEKS TO GET IT FIXED AND STILL NO WATER AND ICE.BOUGHT IT JULY 24 AND ITS NOW SEPTEMBER 16 AND IM MAKING ANOTHER APP TO GET IT FIXED
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ipad,
We are glad to hear that you are using Samsung products. We are here to help you out with your refrigerator concerns, you may click the below link to address this matter.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144939468) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
GREAT FRIDGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing refrigerator more room than i expected and the organization is amazing. I puged it in and was amazed at how quiet it runs.Love it
I would recommend this to a friend - Pros mentioned:Smart features
Great Frigde, Great Featrues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got our Samsung refrigerator with our new home. We especially like the middle drawer for easy access. This fridge has lot of smart features.
I would recommend this to a friend - Pros mentioned:Smart features
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent…just hooked up my new Samsung hub…the features it has are amazing…I didn’t go wrong purchasing this item
I would recommend this to a friend Awesome fridge!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In LOVE with this fridge. It is so much fun and has so many amazing features. I love the alarm that tells you if the door has been left open and text you to let you know. We sync our Samsung TV to it, use it for recipes, use it as a whiteboard. The speakers aren’t great honestly but still – it’s a TV on a fridge!!! If you make a little digital post it notes, when you close the door they sway as if the wind moved them. Lots of super cute details on this fridge.
I would recommend this to a friend- Pros mentioned:Design
Beautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator complements my kitchen. A very beautiful product from samsung.
I would recommend this to a friend - Pros mentioned:Counter depth
It fits well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right fit for us. Our counter is not that deep, this ref just fit well in our place where it doesn't block our kitchen's walk way.
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only dislike is that the ice dispenses VERY slow and and you have to push the lever pretty hard
I would recommend this to a friend - Pros mentioned:Smart features
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best refrigerator bought. Easy to order food from a click of a button
I would recommend this to a friend Fridge for kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s actually finger print resistant. Space is less than how much I would like for a family of 5.
I would recommend this to a friend