Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 432 reviews
Pros mentioned:
Family hub
Rated 5 out of 5 stars
Stylish Home Upgrade
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A must have, if you want to make your kitchen standout. The black stainless steel is the best option and really goes well. Fingerprint resistant keeps it shiny all the time.
The build quality of the fridge is good. The family hub is great to listen to music and check recipes quickly. The auto meal suggestion option is new and interesting… some of the recommendations (based on your preferences) are definitely worth a try.
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Compressor bad after 4 months
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this the day it went on display at my local Bestbuy in August of 2019. Great features and have not regretted the purchase until it started leaking water from the ice machine on Christmas Day while we were hosting for our families. We realized around dinner that it wasn’t cooling anything in the fridge or freezer and unfortunately had to throw away an extensive amount of food the next day. The repair team came out and said the compressor is completely shot and they’ll have to come back to replace it which will take upwards of two hours. Having no children and not abusing this fridge whatsoever in the brief time we’ve had it makes it hard to understand why something like this has already gone bad.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello there, I can definitely understand how frustrating this must be for you. We are very glad to hear that you're on the right path to getting this resolved with your refrigerator. Thank you for sharing your experience. Your feedback is important to us. ^Jecca
Cons mentioned:
Warranty
Rated 5 out of 5 stars
Excellent fridge. screen will eventually date it.
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge, but make sure you have an extended warranty or a home warranty that covers it. Needed three repairs in the first year. None that stopped it from cooling, but annoying.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Cons mentioned:
Small
Rated 5 out of 5 stars
Samsung
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good refrigerator, love the color! It's the perfect refrigerator, except I feel I should have gone bigger!
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator !!! Easy to
Clean, tablet work very good
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Family hub
Rated 5 out of 5 stars
Love this fridge!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is such a great fridge! The Family Hub features are awesome! Our favorite are the shipping list and recipes - they sync perfectly with our iPhones.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Family hub
Rated 5 out of 5 stars
Great fridge!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent fridge. Easy to set up. I love the family hub! Being able to see fridge contents on my phone is a huge plus! Would recommend very highly
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Counter depth
Rated 4 out of 5 stars
22.2 cubic feet!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing fridge, some cool features. Wish it was a bit bigger, but this is a counter depth fridge, so can't have both! :-)
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Smart features
Rated 4 out of 5 stars
Nice looking refrigerator.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator. Modern and sleek. Love being able to make a grocery list and listen to music through the speaker.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Counter Depth Fridge
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our full size LG fridge was just beginning to fail and since 2 people moved out of the house we did not need such a large fridge anymore, so we decided to get a counter depth one to replace it. The technology is very nice, but the flex zone drawer is what sold it for us. I need a fridge to put my insulin in for long periods under tight temperature requirements and the flex zone drawer keeps the set temp plus or minus only 1-2 degrees compared to the other fridges I have seen as up to +/-4 degrees or more.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Family hub, Smart features
Rated 5 out of 5 stars
Smart Refrigerator HUB
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the refrigerator that I always wanted and I got it from Best Buy outlet. I can see inside if I forgot to an item when I go to the grocery store. I’m about to let my family know if I’m running late and I’m able to upload pictures directly to hub. I love the smart refrigerator futures
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love every single aspect of this fridge. Only downfall is, it only pairs with Android phones.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Smart features
Rated 5 out of 5 stars
Smart
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my fridge!! Lots of cool features, smart fridge and all that stuff! It’s amazing!
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Love of food
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it but make noise and noise and noise but I guess it’s the ice that’s what Samsung say
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Wow what a Fridge!!!!!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in LOVE with this Fridge, the tablet makes finding recipies easy breezy. You can look inside it without opening the door to see what you need from the grocery store. It looks fantastic in my kitchen remodel.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung - Family Hub 22.2 Cu. Ft. Refrigerator
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, installation and family hub setup a breeze. Within a couple hours we had food and drink in the fridge, and worked on getting the Ice Cubes functioning. Very happy and excited to have a new intelligent refrigerator, and it works out to be bigger inside than we thought. The WiFi immediately paired with the new Family Hub and we had 2-way communication working before the refrigerator had cooled the first water.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Great refrigerator
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shopping list and picture app are my favorite. Lots of features and good room for items.
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Amazing Refrigerator
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator but ability to screen mirror tvs and other devices not as easy as it should be. Bought two TVs after consulting with Best Buy and neither of them worked. Have given up tv mirroring at this point.
The rest of the functions are fantastic! Definitely the future of refrigerators!
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Exelente
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new refrigerator the keep everything fresh great space for my fruit end vegetables
This review is from Samsung - Family Hub 22.2 Cu. Ft. 4-Door French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Family hub, Spacious
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with the purchase. Great product. Black stainless steel makes this product even more beautiful. Fully satisfied. Also, the Family Hub adds extra fun to this already amazing product