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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 432 reviews
  • Rated 5 out of 5 stars

    Great Refrigerator! Loving the Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience, once again. Mrs Leigh, my Best Buy Rep went further and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easyyy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge has been nothing but fun to use. Very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Best to use if you have Android devices. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fitting fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart hub is awesome and the depth is perfect. It fits flush along my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Amazing screen and sound. Will be nice in a luxurious kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Joe1. Samsung is delighted to hear that the awesome features of this family hub are a great fit for your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the whole concept of it , the way it will connect to other samsung devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge is actually smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have been enjoying the smart fridge. It’s sleek and has a great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with great ice maker! We are very pleased with its high-tech tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't look for other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever!!! You have to bay one and feel the diference!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I completely agree, Relax! Thanks so much for the positive post. ^Jecca Samsung

  • Cons mentioned:
    Small

    Rated 4 out of 5 stars

    Shai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be a little bit more bigger inside you can hardly put a 2 liter sodas or a 2 gallon milk in the inside of the refrigerator.Also the radio needs to have a better speaker .

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! The family hub it fun and interactive. We play music and ask Alexa for help with cooking timers. The Samsung smart things app allows us to see the inside and adjust temps!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Sweet fridge, very heavy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool refrigerator! My family enjoys seeing the pictures we uploaded and watching cooking videos. It has plenty of space for all of the cold food for my family of 4. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great but already seeing a few nicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It looks really clean and sleek in our kitchen, but have only owned it a month and already seeing a couple nicks and scratches here and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and stylish! Love it! All my friends and guests think its cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and easy to use. It is an attraction in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Fun Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite a wait to get but I am really enjoying the Family Hub feature. I am still learning how to use it. I may need to order more Samsung appliances to interact with it I'm thinking. The Tuscan color is stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator that really fits the times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, can be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. More third party integration required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all goooooooooooooooooooooooooooooood so far!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the extra options, glad we choose this model.

    I would recommend this to a friend