Customer Ratings & Reviews
- Model:
- RF23M8570SR
- SKU:
- 5796738
Rating by feature
- Storage Capacity
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers consistently note the Family Hub, sleek design, and tablet as positive aspects of the refrigerator. They appreciate the convenience and functionality of the Family Hub, the modern and stylish appearance of the refrigerator, and the ability to manage their schedules and access information through the tablet. However, some customers have experienced issues with the ice maker not working properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Family hub
Love it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the fridge and all the capabilities of the family hub!!
I would recommend this to a friend Love this fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great look, easy to use. I bought the whole suite on 5/23/19, installed everything, but have not used the dishwasher yet. Will do so very soon. Everything looks great! More beautiful than the pictures and they look great in my kitchen. The quality is very good. It's only been a few weeks, but I look forward to having these beauties for a long time hopefully!
I would recommend this to a friendA handsome new edition to complete our kitchen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the double doors & the middle drawer. Have already gotten 1 automatic update for the family hub & the stinking thing put everything back to factory settings after we had just customized it all. A learning experience. And where you can Bluetooth up to 5 phones, you can only connect 1 phone for camera use & other controls.
I would recommend this to a friendWorst refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has broken on me 5 times in under 2 years. Luckily I have geek squad protection but even then that has been a hassle to deal with. I’ve had contractors come to my house but so far have not been able to fix my refrigerator and best buy refuses to exchange it. Not acceptable and don’t recommend this refrigerator or geek squad services to anyone!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .I can imagine how you feel, Kimberly. We would love to discuss your refrigerator to determine How we can best assist you?
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146077582) to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Family hub
Sleek, easy to use and great features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Love all the features of the Family Hub.
I would recommend this to a friend Favorite Appliance by far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator pretty much does it all. Love listening to music while I’m cooking. One of my favorite features is leaving sticky notes for the family. It’s also nice to be able to check what groceries are needed when you decide to make a last minute trip to the supermarket. Setting it up was really simple. I would definitely recommend.
I would recommend this to a friend- Pros mentioned:Sleek design
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect refrigerator.Enough room for storage and very affordable if you buy it on sale.
I would recommend this to a friend Great camera for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been everything we were told it would be. During the recent hurricane scare we had we were able to turn the middle drawer into another freezer that accommodated more frozen food.
I would recommend this to a friendGreat so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had my fridge delivered and installed and couldn't be happier with the look and functionality of it. It is only my wife and I and there is plenty of space for our food. If the kids were still in the house, we might be pressed for space in the refrigerator, but for a small family it's perfect.
I would recommend this to a friendGreat addition to my Samsung products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new color, not to dark but especially no finger prints!
I would recommend this to a friendGreat, but that app...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great, but the Family Hub app that is needed to utilize some of the Smart Hub features has only worked about 60% of the time we've had it.
I would recommend this to a friend- Pros mentioned:Family hub
Love the technology
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator..the smart hub feature is a lot of fun
I would recommend this to a friend Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge. Has a lot of tech. Streaming music is nice feature but sound quality is not great. Fridge inside doesn’t have as much room as expected but overall pleased with purchase.
I would recommend this to a friendBells and whistles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great add to my kitchen, love listening to music on my refrigerator
I would recommend this to a friend- Pros mentioned:Family hub
Amazing fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The family hub is really awesome. Never thought i needes it til we got it.
I would recommend this to a friend - Cons mentioned:Frequent repairs
2 Services calls so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this one open box. So far 2 services calls. Tech replaced mother board twice. Let’s hope for the best!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi BIGWIL! We certainly hope you'll be able to continue enjoying your refrigerator, now and for a very long time. ^Jecca
Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a statement appliance. The shelving inside isn’t truly sufficient enough for large bottles and drinks but the features and temp control options reduce waste.
I would recommend this to a friend- Pros mentioned:Family hub
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Keeps food fresh. Family hub very usedul
I would recommend this to a friend - Pros mentioned:Tablet
Awesome refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Sleek, efficient and the tablet is GREAT.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, Chris! I am thrilled to hear how much you love your new Samsung refrigerator. The wide range of features makes it a great choice. I appreciate the awesome review as well! ^Mae
Samsung Smart Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so unique and timeless. The touch features still work to perfection and I have never had issues with this item. I definitely would recommend purchasing this fridge for your new home.
I would recommend this to a friend