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Customer Ratings & Reviews

Your price for this item is $4,049.99

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the Family Hub, sleek design, and tablet as positive aspects of the refrigerator. They appreciate the convenience and functionality of the Family Hub, the modern and stylish appearance of the refrigerator, and the ability to manage their schedules and access information through the tablet. However, some customers have experienced issues with the ice maker not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 254 reviews
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. 2 small dents were identified. Best Buy stepped up and compensated for the damage. Overall a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with this fridge! Its beautiful, has amazing features (the water pitcher is my favorite) and it works great! I havent had any issues with it and I've had it for almost a year now. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best family hub refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did lot of reasearch in the market but somehow my kids and wife both said yes to this one, it’s been a month now and I do not see anything wrong with it. Many features comes with this model still early to comment on all but happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. Works for me. Tech is excellent. Waiting for Sonos app to work with this Frig. This way I can control all of the music in my house. It is smarter then me. No reason not to buy Samsung Hub frig if you can see the value like I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and apps available. I was not sure about the middle drawer when first purchased but that is the most used space, great for snacks and drinks. There are a lot of options for the shelves to adjust for different needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product two years later and everything’s still working perfectly the ipads super convenient for recipes only thing is it’s counter depth so not a crazy amount of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, very luxurious, and impressive with the giant screen, a tablet embedded in the refrigerator that you can use for many things, the only problem is the internal capacity, it is a small thing to store food for a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but wi-fi card should get replaced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall. We love the middle drawer and the family hub. However, remove 2 stars for the following reasons: 1) Constantly disconnects / loses wi-fi and need to manually turn back on which is very annoying. 2) the ice comes out kind in a messy way so I always end up pickup up little pieces of ice from the floor. Overall good, but issue #1 is very annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. . I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142590797. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Love this extra drawer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, super smart, plenty of room but my favorite part is my new beer drawer that keeps my suds at a cool 37 degrees...ahhh! Cheers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator...Bixby is obviously a work in progress. Wish there was an external camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. It is nice to have the screen display family pictures and listen to music while in the kitchen. Enjoy the quick water refill for the container inside and the fast stream of water from the dispense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge!! Love the refillable water pitcher inside. Best invention ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great on this fridge. Bixby is awesome. Ask her anything and she answer. Excellent fridge to customize the screen for our shopping list and also things to do list down to the weather each day. This is a great all around fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right door damaged, being replaced early Oct. Still trying to figure out features, no demo was provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid but beware how doors open.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Was worried it might be to small but it’s a decent size. The auto refilling water pitcher is a slice of heaven. Beware the doors open in an awkward way and throw your measurements off a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The screen looks great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids love the screen, the integration with ring is cool. hope this could have more apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable modern amazing looking fridge I ever bought

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ninja, I want to thank you for taking the time to share your review of your Samsung Refrigerator and welcome you to our family. We are glad to see you are happy with your choice. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and very productive refrigerator. The whole family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge. Never cooked till now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally never cooked till I got this fridge and has smart recipe. Highly suggested. When people say it may be over kill, it’s definitely not.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have ignored the bells and whistles on this fridge. I like the refillable water pitcher that is the only positive here. The tablet is actually not that useful for the price and lack of actual storage inside the fridge. I like being able to get recipes right there and the feature of 'expiring' is useful if it didn't expire items before their time. And the ice maker doesn't chop up the ice well. It doesn't even have an auto dispense. Ice maker tray will get stuck and doesn't come out until you unplug and melt the ice that has frozen on the tray.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you were still having issues with your unit, we would love to speak to you about this matter and set up service. Please feel free to reach out to us directly via one of the following options and reference ticket number,1141590599.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
      We thank you for being a part of the Samsung family. ^Brad Samsung