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Customer Ratings & Reviews

Your price for this item is $4,049.99

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the Family Hub, sleek design, and tablet as positive aspects of the refrigerator. They appreciate the convenience and functionality of the Family Hub, the modern and stylish appearance of the refrigerator, and the ability to manage their schedules and access information through the tablet. However, some customers have experienced issues with the ice maker not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 254 reviews
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has similar product and he is using since 2+ years without any complain, we are glad that we made right choice after talking to them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      A perfect match is sometimes hard to find, but glad that you have found your match with Samsung. Thank you for being a part of the Samsung family. ^Cat Samsung

  • Rated 4 out of 5 stars

    Calabash, NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, except for the recurring freeze not working issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The apps can be more user friendly. Sync problems with smart things

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Don’t buy it for the Smart Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Family Hub App, that controls all of the cool Smart features doesn’t work and there are hundreds of complaints on the Samsung help page asking them why they won’t update the app for the past 9 months with any answer. Hundreds of people wishing they would have returned it. Also, I had a problem with my last ice maker and I thought surely they had fixed it but they still haven’t and so the ice maker freezes over.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Definitely understand your frustrations and concerns with you ice maker.
      I would love to talk to you more about this situation and see how I can
      assist you. Please feel free to reach out to me directly via one of the
      following options and reference ticket number #.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
      Thank you for being a part of the Samsung Family! ^Cat Samsung

  • Rated 4 out of 5 stars

    nice look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge but can tell its made cherap and for $3500 fridge thats kinda sad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Advance in a standard product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. Computer is amusing at first but then it starts to be part of your daily activities. The computer and screen are where everyone congregates , so you use it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm happy to hear that your family is enjoying the fantastic features of this refrigerator. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I had been wanting to upgrade our fridge for some time and we're really satisfied with this purchase and how it links with other smart devices in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, sleek look and a complete upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it ! A complete upgrade on a refrigerator , You will be amazed with all the things you can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever! The kids love the interactive ability with the touchscreen and my wife and I love the recipe ideas it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. No issues with the unit. Have not had time to play around with the smart board. Only negative is that there is not a lot of room for gallon jugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Well worth the price. It has exceeded my expectations. Love how much freezer space is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The interface is very nice. My wife uses it as her wow fridge. Very fancy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my fridge! Is amazing my ice machine keep working (I hope Keed doing it )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous! Loved it in person. Fits so well with our other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment for the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can play music and even if I have it playing from my phone I’m still able to play it while on it call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantasatic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fantastic and my wife is very satisfied with the purchase and setting up apps to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Chick, I appreciate you taking the time to share your feedback on your new Samsung Refrigerator. I am glad to hear you are loving the unit. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    The most beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did a great job with this refrigerator. Functionality and beauty works together giving a great refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and ice/water filter is very clean. Apps still need work but the fridge works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No handles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! I love that fact that handles are not there, so gives you more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing refrigerator! It has the cool factor for certain, but it is great!!! So versatile and great use of space!

    I would recommend this to a friend