Customer Ratings & Reviews
- Model:
- RF22R7351SR/AA
- |
- SKU:
- 6323238
Customer reviews
Rating 4.4 out of 5 stars with 649 reviews
(649 customer reviews)Rating by feature
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, flex drawer, counter depth, fingerprint resistance, color, showcase door, space, design, and food showcase. They appreciate the flexibility of the flex drawer, the counter depth design, and the fingerprint-resistant stainless steel. Customers are negative about the ice maker, noise, cooling, and expensiveness. They have experienced issues with the ice maker breaking and the refrigerator making a lot of noise. Some customers have also had problems with the cooling system failing.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
More specific on mesumemts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful fridge but i did not read or see anything that said is needed an extra 2 iches on either side for the doors. I ended up exchanging is and the fridge i got fits way better and is also beautiful. I never got a chance to turn this one on.
This review is from Samsung - 22.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish, access door, water pitcher, middle drawer for easy access and organization of prepped foods. Only complaint is that it doesn’t hold larger containers on standard shelves. There is an retractable shelf to accommodate larger items but would be great if the shelves were more adjustable.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.—The refrigerator temperature indicates it gets to 34°, however it is nowhere close. I have another Samsung, older model, it truly gets to 34°. —The pitcher has leaked since day one. This refrigerator is at our farm and used on weekends, but the filter is constantly saying to change. -Ice dispenser is very slow. — Later discovered my salesman went to work for Samsung a few of months after the purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for bringing this to our attention. I see you have some concerns with the 22.4 cu. ft. 4-Door French Door Counter Depth Refrigerator with Food Showcase. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/
You need a clean water filter to get fresh, filtered water. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter.
Note: Only use Samsung Genuine Filters that are designed to work with your Samsung refrigerator. You can purchase them directly on our website. Do not use third-party water filters, which may leak and damage the refrigerator.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see the water is at the bottom of the compartment, below the vegetable or crisper drawers. Leaks can occur outside of the refrigerator, or you can have an auto-fill water pitcher that is also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.
Leaking Ref / Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22R7351SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729447
Have a great day.
^Charles
Rated 5 out of 5 stars
Great design and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our new fridge. Spacious, great door design, and crisp water features. We had some issues with a different fridge by a different manufacturer prior to returning it for this fridge. Definitely a better design. We are very happy with it!
I would recommend this to a friendRated 5 out of 5 stars
Geat ice box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was as promised- installers very professional, explained operation of appliance and how to perform maintenance. Cleaned up after installation and removed packaging material . Very please with entire transaction and already have bought another appliance and I know I will get the same efficient service.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our purchase. Even though we changed and went to counter depth we feel we have plenty of space. The only negative for us is there is not enough space for taller items. We are now just buying smaller sizes.
I would recommend this to a friendRated 5 out of 5 stars
It has it all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the bells and whistles and it looks great in the space. I love the pitcher of water inside. We use the diffuser all the time. I love that you can get use the small door that holds drinks without letting all the cold air out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Spoiled, congratulations on your new Samsung Refrigerator and thank you for taking the time to share your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Love the Tuscan Stainless Steel color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the refrigerator a couple of weeks and so far so good! The doors and drawers open very easily and I can tell they are high quality. There is a lot of room for food in the freezer and refrigerator.
This review is from Samsung - 22.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 2 out of 5 stars
Freezer continues to cause issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the fridge for less than a year and have had nothing but issues with the freezer. The freezer has gone out multiple times, just stopped working but then after a few days it would kick back in again. Today, just a few days before the 1 year mark, the freezer motor made an ear piercing noise, and it just gave out. It's cooked. After spending $3,000 on a fridge, I expect it to last a year. While a beautiful piece of equipment, this is unacceptable.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Knox,
I see you are needing assistance with your Samsung Refrigerator freezer compartment and realize your experience has been less than ideal. I would love the opportunity to change that and see how we can help resolve your freezer issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143187815. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Samsung fridge review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator as fit into our lifestyle perfectly. A little smaller than our old one but just the right size. Looks great and fits into our kitchen where the old one was huge. Definitely would reccomend this product.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Tinmouse8, I would like to congratulate you on your new Samsung Refrigerator. I am so happy you were able to find the perfect fit for your home. We thank you for being a part of our Samsung family. ^Brad
Rated 4 out of 5 stars
Too small for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's nothing wrong with the fridge itself, if you want a really small one. It's counter depth and just too small for my needs. One medium-sized pizza box barely fit on the shelf. I exchanged it for a larger one.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks nice, runs well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for a couple of weeks and it does everything it should - ice maker works, water dispenser, nice looking and keeps things cold/frozen. Only disappointment is that I can’t fit a large pizza box in the middle drawer.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the model when viewing in store right away. Since using the Refrigerator for past 2 weeks, we really like it. Everything is working well; the storage is even better than imagined. Great product.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this product a month ago and starting to like it. Initially I was skeptical about it thinking it might not be enough for a family of 4 but currently I do no regret purchasing this item.
I would recommend this to a friendRated 4 out of 5 stars
Good, not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left door is a little noisy (hinge) and the right door sticks tremendously when you try and just open the preview door. Other than that no regrets so far.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a counter depth so that it doesn’t sticks out from my cabinets. It does sticks out few inches but it is necessary so that you can open the doors. I love the double doors, automatic water pitcher filler. It is a great fit to my new kitchen!
I would recommend this to a friendRated 5 out of 5 stars
Tuscan Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator , works well and is QUIET. Purchased it for the color. Could be browner. Glad it is not silver or black. Goes with my cabinets and faucet etc. I would have preferred a side by side. Freezer is really hard to organize.
This review is from Samsung - 22.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung 4 door French.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, love it! Wish the side door shelves were adjustable to handle larger jars or bottles though. We bought the counter depth width so that must be the reason. Love the water pitcher inside.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love This Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love everything about this refrigerator. The way it is organized, the water pitcher that refills itself, the 4 temperature drawer, the Smart features, and the shelves that can be flipped up or folded back - all fantastic design features that are so great to have in this appliance.
This review is from Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .I love all the amazing features of this refrigerator too,MarileeM! We're so excited to hear how happy you are with it. ^Jecca
Rated 4 out of 5 stars
Beautiful Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator is great overall but does lack a bit of room for large cartons. So you have to put the others in the main part of the fridge, making the shelf space quite small.
I would recommend this to a friend




























