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Customer Ratings & Reviews

Your price for this item is $2,267.99
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Customer reviews

Rating 4.4 out of 5 stars with 649 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, flex drawer, counter depth, fingerprint resistance, color, showcase door, space, design, and food showcase. They appreciate the flexibility of the flex drawer, the counter depth design, and the fingerprint-resistant stainless steel. Customers are negative about the ice maker, noise, cooling, and expensiveness. They have experienced issues with the ice maker breaking and the refrigerator making a lot of noise. Some customers have also had problems with the cooling system failing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 649 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Refrigerator has a lot of useful features. A few of the best are the water pitcher inside the fridge, ensures you always have cold water and the smart connect features, like the open door reminder notification to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator is very convenient when making breakfast, allows easy access to milk, eggs and creamer for coffee. The refillable pitcher is great for infused water and when needing to fill more then one glass of water. No complaints yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 22.4 Review - Ordered online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge was ordered online and delivered on time in a couple days. The delivery guys were careful to not scratch the finish and set it all up. No complaints here. Activate the super cool function to quickly get your fridge cooled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been searching for a new refrigerator. We came across this one and it was a great buy. Only problem on the delivery the ppl hit the corner of the refrigerator and made a dent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love having the drink drawer for water and the kids juice boxes and the small door for grabbing frequently needed items like creamer without opening the whole frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition to your kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung hit a home run with this refrigerator. You can program each compartment separately and there is an app so you can adjust them all remotely as well. The Tucson finish is beautiful and adds a new look to your kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH MY SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe Samsung fridge is great! I truly like it, every feature, the look, all of it. If I had to change something, I would make it have specific butter area, egg "basket", detailed stuff to help organize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this refridgerator a lot. The door that opens to the door shelves is so convenient rather than opening the whole door. I like the built in water pitcher that is automatically fills up for you. Great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator. It has great style and fits perfectly for counter height. I especially like the water dispenser and automatic pitcher that fills up instantly. The freezer is spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, excellent service! Delivery was prompt and on time. Sales staff worked tirelessly to make sure we had exactly the appliances we wanted. Have purchased from Best Buy fir 20 years. Never had a problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Design is better than I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first that even at “Counter Depth” is would still stick out too far but to my surprise it does not. The Metal cooling feature inside the fridge and the preview door are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the Best Buy Outlet. Had a couple of dings but barely noticeable for a very nice discount. It was delivered right on time and installed very quickly. The delivery guys were very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't dishwash the pitcher!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I love the middle drawer fridge. CAUTION!!! Don't put the water pitcher in the dishwasher--NOT EVEN THE TOP SHELF!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Love the pitcher feature. I’m glad it has a shelf that lifts at the top for bigger bottles, cartons and bowls.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    New Samsung-Disappointed as its too noisy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed with my new Samsung fridge as it makes too much noise. Had a Kenmore and wish I had bought a similar LG

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Craigob! I'd like to provide this link (https://bit.ly/3mShDlm) to help with this. It has detailed information about the different types of noises you may hear from the refrigerator. ^Jecca Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ice maker problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is what we continue to have a problem with and apparently it isn’t uncommon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Icee,

      Thank you for bringing this to our attention. We appreciate you letting us know that you're having a persistent problem with the ice maker on your Samsung refrigerator. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.

      Attached is a link to the troubleshooting guide that you can check, which may help fix the issue with the ice maker.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may also refer to the video link below for additional information about your Samsung refrigerator's ice maker tips and tricks.
      https://www.youtube.com/watch?v=GF2v8gDcWRQ

      I've also included a link to test or reset your Samsung ice maker.
      https://www.samsung.com/us/support/troubleshooting/TSG01207806/

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144319848

      -Angelica Samsung

  • Rated 2 out of 5 stars

    Water pitcher failing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pitcher keep failing. This fridge is really give us a headache

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, KathleenP.

      Let us assist you with your water pitcher so you can enjoy a glass of delicious, refreshing water.

      If the water pitcher icon is blinking, the function is disabled due to moisture in the compartment, which can cause the water pitcher not to work. Please proceed to step 2 of this link and take the following actions:
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      Please click on this link for further information if water still does not flow after you have checked that the water line is connected under step one of the link provided above.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      For your reference on how to properly assemble and reinstall the pitcher, you may view pages 45–47 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145790718) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It works exceptionally well, and we've found the Freezer Drawers to be very spacious and beneficial. The exterior is very easy to clean with a simple towel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this frig in 2020 and then moved in 2021. I wanted to buy this frig again for my new house but it was discontinued by samsung. I really loved this frig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Elegant Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase. I would recommend to anyone looking for a beautiful, counter depth fridge with a place for everything. The added feature of an auto-fill water pitcher allowing flavor to be added is amazing.

    I would recommend this to a friend