Customer Ratings & Reviews
- Model:
- RF22R7351SR/AA
- SKU:
- 6323238
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, flex drawer, counter depth, fingerprint resistance, color, showcase door, space, design, and food showcase. They appreciate the flexibility of the flex drawer, the counter depth design, and the fingerprint-resistant stainless steel. Customers are negative about the ice maker, noise, cooling, and expensiveness. They have experienced issues with the ice maker breaking and the refrigerator making a lot of noise. Some customers have also had problems with the cooling system failing.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My husband and I both had our wants and this fridge had it all. My favorite is the pull out water pitcher. Wish it had more space but it’s pretty spacious.
I would recommend this to a friendGreat fridge! Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It is so sleek and looks so classy. I love the drink window. I like that it has a door over it as sometimes its not stocked and people can't see inside. Such a great fridge!
I would recommend this to a friendI love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good looking fridge. French door style with the third middle draw is my preferred style for organizing my cooled items. Refill water filter with the fruit infuser was a nice addition.
I would recommend this to a friendNew icebox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with new features. Wish the ice cubes were bigger. Otherwise a good deal and hopefully it last a long time without problems!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are shorter than I expected and there is a gap at the back which makes it easy for items to fall through.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CanyonTx, congratulations on your new Samsung Refrigerator and appreciate the feedback. I would like to forward this to our design team for future fridges. We welcome you to our Samsung family. ^Brad
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. I trust the Samsung brand. I had been looking for it until we found it. It looks great in the kitchen and love the color.
I would recommend this to a friend- Cons mentioned:Ice maker
Not big enough for a family of 5.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not big enough space inside. Also cup holder for water dispenser is too slim. Every time we open the fridge the cup falls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Noos. ^Lo
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was complaining the last refrigerator, so I decided to buy a new one for her. We are using the Samsung in last 3 weeks. We are satisfied with the space and the performance of refrigerator .
I would recommend this to a friendTUSCAN!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item that I wanted was a larger size, but they were out of stock...associate convinced me to get the smaller one with the show case and I absolutely love it!!!
I would recommend this to a friendGreat refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Door doesn’t always shut easily because the the double doors but just takes some getting used to. Water pitcher is great.
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it! I agree, the water pitcher on this model is wonderful! Thank you for choosing Samsung! ^Shay
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new fridge -- it looks nice and modern, and has done a great job so far! It uses a lot less energy than our old one, too.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Plenty of space, the ice maker works great so far, the auto-fill water pitcher is awesome, and looks great in my kitchen.
I would recommend this to a friend- Cons mentioned:Ice maker
Samsung showcase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water picture would not auto fill after only 6 months been a year and still not repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142997609. We thank you for being a part of the Samsung family. ^Brad
With the air
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well with the wait. I had a horrible experience trying to purchase another fridge from Best Buy the delivery guys were very nice.
I would recommend this to a friend- Cons mentioned:Noise level
Knocking Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make an intermediate knocking noise. This is my 2nd one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's noisy. We appreciate your patience in dealing with the situation and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509309.
-Noraina
Beautiful Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finish is very nice and classy. I keep a microfiber towel on hand to softly wipe the surface. The interior is well lit and very modern looking. The infuser water pitcher is a very nice addition.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be such a great addition to your kitchen, Thank you for the 5 Stars! ^Lo
Our new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice size fridge for the 2 of us. I really like the auto fill pitcher in the door. The freezer is nice size and easy access
I would recommend this to a friendExcellent Refirgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and removal of old refrigerator went smoothly and everything is working perfectly. Only slight negative is that you need to refer to the manual to set up the phone app.
I would recommend this to a friend- Cons mentioned:Ice maker
Honest review about a terrible experience
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge in Aug of 2019 and already the ice maker stopped working and there is serious flaw in the design of the it. It is impossible to remove the ice maker to get to anything inside of it. Secondly, the internal controls of the fridge have completely stop working. We have tried to reset, hard reboot, unplug and nothing has worked. So we are stuck on whatever mode it's currently on. Lastly, the bottom shelf is not removable so if something spills in your fridge you can't remove the shelf. The glass is permanent so therefore you will always have food/liquid under that glass shelf. EXTREMELY disappointed in this fridge. We will be purchasing a new one and how irritating is that within 2 years of a purchase. Also, i watched a Youttube video on trying to fix the ice maker... oh forget it! You need to be a small appliance expert.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there crs22,
I see that you are experiencing some issues with your Samsung Refrigerator Ice maker and shelf. I would like to make sure that you have the best experience with your appliance and let us find a resolution to your problem. See link below:
https://www.samsung.com/us/support/answer/ANS00063107/
And for your ice maker, contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143245550. We thank you for being the best part of our Samsung family. ^Brad
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, little tight on the top refrigerator spot but lots of alternative shelving options based on what you have inside.
I would recommend this to a friend