Customer Ratings & Reviews

The main reason we bought this product was because it was "FINGERPRINT RESISTANT ", but this was not the case. My wife is very unhappy.

After extensive research for counter depth fridges, of all layout designs, I decided on this model. It seem to have the best reviews with the least amount of reoccurring identical issues. I have to say that I love it. This is the best fridge I have owned or used so far (barring future failure). Props to Best Buy for price matching. It saved me enough to cover the extended warranty just in case. After using this fridge for a couple of months, I do believe this layout will replace the french door layout. It is much easier to see all of your freezer foods and keeps them separated vs the one large pull out drawer. Great internal layout. The open top section has more usable space and it considerably wider than a side by side. Can fit a LOT more food in the freezer section due the drawers layout vs the standard shelving. I have seen review complaints about the small door section under the ice maker. I use it for butter and leftover fast food condiments. The other door shelves are large and very adequate for small to large condiments, drinks, ect. Awesome interior lighting. For anyone with a secondary deep freeze, the third zone (lower right freezer section) can be used as a fridge and would be a major bonus. The fridge has a beautiful exterior design and I have received multiple compliments on it's looks. Cons: Small ice maker bin. Slightly more expensive than other fridges in it's class. Note: I have not owned a french door layout fridge but have used several at other peoples houses. My research for purchasing started with online reviews of reliability and reoccurring product failure for specific models. Using the review information I went to the store for a hands-on personal review of the layouts, looks, ect. Personal Opinion: I have read review from all model fridges of customers saying that they were dead on arrival and/or never cooled to proper temp from the beginning. I think a lot appliance and electronic damage happens during delivery. There are so many electronics and fragile internal parts that can be damaged if they are not careful. I also think people fill the new fridge before it cools to specified temperature which stresses the compressor and other electronics. The men that delivered my fridge were very professional and careful when delivering.

Was apprehensive about this purchase after reading other reviews concerning "bubbling" sounds but decided to pull the trigger anyway because of the unique 4 door design. It does in fact make "bubbling" sounds which really annoyed me at first, however, I hardly notice it now after owning it for a few months. Was also surprised as to how spacious it is compared to my previous 26cu ft fridge that it replaced. Did not rate 5 stars because the ice making process is somewhat counterintuitive and the ice chute always leaves ice chips behind (even when cubed ice is selected) that causes water drops in the tray area.

We decided it was time for an upgrade and purchased a refrigerator, range, and dish washer. The refrigerator is a nice looking appliance. It's pretty large. It’s a 4 door refrigerator and a nice feature is you can choose the bottom right hand side as either a refrigerator or a freezer. Since we have 2 other freezers, we chose to use it as a refrigerator. There is quite a bit of room in this appliance as well. I am, however, amazed at how LOUD it is. I can be in the living room and hear it plainly. With the amount of money we spent on this thing, I would have expected it to be quieter than the 20+ one we got rid of but no. The water and ice in the door was something I was used to and wanted again. The water is filtered and changing the filter is a breeze as its right up front where it is accessible. I don’t know if other refrigerators are like this but it is very s l o w when it comes to dispensing ice. Perhaps I don’t have the patience I used to have but it seems to take forever to fill a normal sized water glass. Other than it being loud and slow to dispense ice, I like the fridge.

I did a lot of research about counter depth refrigerators. After 1 month of use, I am truly impressed with the quality and worksmanship of this Samsung - 22.5 Cu. Ft. 4-Door Flex French Door Refrigerator. It is spacious and well designed to accommodate all my family needs. My wife is totally happy with the unit. The flex compartment is a brilliant idea and very useful. The icemaker works great and the water dispenser work perfect. No ice on floor or drips on floor or tray. Very Nice! Well lit on the inside so I can see all items stored. Leaves virtually no fingerprints on doors. Also no door handles! Now I hope the unit operates this way for many years to come!

The refrigerator has a lot of room I love that you can change one door either to a frig or freezer But it does make water noise a lot

In our old refrigerator food would get lost in the back of the shelves and turn bad. In this counter depth unit we can always see what we have; it doesn't get lost. Having the four doors allows easy division of foods. Plus the "no fingerprint" finish is fantastic.

We really like our new black stainless steel Samsung refrigerator. It's great as it does not show smudge marks and the four doors makes it easier to access all our items. The third compartment can be changed to four different settings (i.e. refrigerator, freezer, chill, soft freezer) to accommodate our needs. The ice maker doesn't make as much ice as our other machine.

This refrigerator has lot's space for a counter depth. Especially if you convert the bottom right panel to normal refrigerator space too. The interiors are well lit and it is easy to see what's inside. You can fit one gallon containers in the right doors. Some other things that I have noticed. It is very quite. I barely hear it when standing next to it. The doors themselves seem to be fingerprint resistant. But the steel hand holds are slightly more prone to them. You cannot stick magnets to the doors but you can stick them to the sides. The two doors on the top have an annoying bounce to them and require some effort close. No such issue with the bottom two doors. The power cool feature is really convenient. It got our refrigerator to the correct temperature in around 2 hours after installing it.

Very good product very quiet and the gallon storage in the door is great for my son's milk. The option of converting the bottom freezer to a fridge is a forward thinking concept and one I love. The draw backs to the product are the door storage on the upper left, completely useless entirely too small to be used for anything. The only other issue I have is the amount of useful storage space. Because our home has a counter depth place for the fridge we loose alot of storage compared to our old amani which also fit in the space but offered 32 cu ft of refridge space compared to the 22 cu ft of the Samsung. All in all it has been a good product in the short time that we have had it.

This new fridge looks great and runs as expected after 1 week. Shipping and delivery was a good experience. My only complaint would be the odd shaped (and therefore not very useful) door shelves and compartments due to the ice-maker, but I was aware of that issue prior to ordering. Doesn't seem to make a lot of ice and there seems to be no way to see how much ice there is, create more or store extra. Black stainless steel looks even darker that in the store.

Pros: Beautiful and functional The cons: fingerprints show up a lot more easily without a bar to pull open, One of the drawers are already squeaking, and the ice is a bit slower than my old fridge. It also shoots out fragments of ice and sometimes it gets all over my floor.

First, this refrigerator is well built and operates perfectly. The outward design is outstanding and looks great in the kitchen. However there are a couple design tweaks that would have been better for functionality. The door storage bins do not allow for much space or tall items. One section is designed for gallon storage however we found better use for taller door items. We use the bottom right flex space for vegetables but find the space a little less roomy than we would have liked. If you intend to use this for additional freezer space it may leave you short on vegetable storage. Overall this is a great appliance. I would recommend with the above caveats.

This fridge is an awesome fridge. The top half of the fridge is very roomy and they've thought about shelling configurations. The bottom half of the fridge has 2 doors and the bottom right side is changeable from fridge to freezer in a push of a button. Only thing is adjusting the doors to make them level.... It's frustrating to hold it up and put in the spacers.

We read about it in reviews and went to best buy to see it. They delivered in just a few days. No loud sounds. Ice maker has a little delay when you first push it and not too fast at delivering ice. Plenty of room for large glass, big enough tray and a smart design that doesn't cause you to hit the wrong buttonn and shoot water all over your floor like we have seen on other brands. Not a deal breaker. Has strong water dispenser. We have counter depth and plenty of room. The dark stainless mixes fine with our regular stainless appliances. Very happy!

Absolutely beautiful. No more fingerprints!!head to return a much larger fridge for this counter depth one. Love the versatility of the 4 doors. Looks unique. Kids love to be able to get their own drinks. Large family with lots of groceries.

This is one of the best laid out/thought out refrigerators that I have ever had the pleasure of owing. The freezer is fantastic! So much better than the single or double bottom drawer units. Can organize much better with this. I also love the flexibility of being able to use the freezer area as fridge space as the unit is flex set up for zoning. The black finish is great, HOWEVER, if it chips, etc., it's almost impossible to fix as this is a coating over stainless steel. There are paint like lacquer or stain (not from Samsung though) that you can use and I saw one person even use a sharpie (it kind of worked for small dings), but overall I love the finish. The only major issue we've had is one that most Samsung fridges have had - the dreaded bad ice maker. Call Samsung while your purchase is still under warranty if you have not purchased the Best Buy extended warranty. Samsung did honor our warranty, but it was with prodding on our part as even after they accepted our warranty claim, no one called to schedule service - for a month. I had to keep after them, but I was able to get through to a decent customer service rep and they scheduled the work. Once that was done, our service person called and set up an appointment within less than a week. The repair was extensive, meaning that a lot of parts were replaced - no repairs. They even replaced the main circuit board at the back of the fridge. Now we hope that the repair has fixed our issue, but all in all, we LOVE our fridge. The LED lighting is fantastic and we love not having a handle jutting out. I can't say enough about this fridge and hope that Samsung and perhaps other brands, will make this the new norm - it's awesome! The only thing that I wish was better was to have the water dispenser area be a little taller for big glasses/pitchers without having to tilt them.

We absolutely love this refrigerator. We had to purchase the counter depth size because it sits right in front of an island in the kitchen. There is plenty of room. LOVE the ability to change the lower right section to a refrigerator or a freezer. We also love the color. Our older appliances are stainless steel and black and it looks fine with them.

So far in the few months using the counter depth model we are extremely happy with this fridge. The ice maker works great and produces plenty of ice (does take a day or so when you first plug it in to start making and filling ice as per directions.) Plenty of space inside for our needs and love the option to convert one side for freeze or fridge! Very quiet refrigerator as well. Could not be happier with the finish on the outside - looks so sleek and is super easy to keep clean too. After doing much research, we are pleased we decided on this Samsung!!

Space is sufficient but not the best. Looks very nice. Bulkier than I thought when I saw it on the store floor. Make sure you have ample width space for the door to swing out. Ice machine works well but I think I actually like the closed container feature the LG refrigerators have. My old refrigerator had the open chute and over time it got really dirty. The freezer items had some condensation after I used the oven so I wonder a little on how well the freezer holds its temperature, but I would have to test it out again the next time i bake. Overall I'm still happy with my purchase. As long as it doesn't break on me like a lot of Samsung refrigerators in the previous years.