Customer Ratings & Reviews

Almost zero fingerprints because of beveled door handles. So easy to keep clean. Design flaws in previous model all solved. Interior plastic pieces no longer hold water in rims after washing. Worthless middle pull out drawer converted into useable space. And it used to have slits that dripped into the freezer, too. Can still put in a large cake across the top of the bottom crisper. And if you gain a few pounds, like me, you can put the frozen goods into the extra freezer in your garage or parent's house, and use the whole appliance for fresh fruits and veggies. Then you can switch back to normal, the freezer on the bottom, when you are done juicing and detoxing. Best money ever spent on an appliance. In the color, black stainless steel, also the most beautiful. Love the sheen.

Wanted to try something new in design - this was perfect. Plenty of space, great size for 2 senior citizens. Love fingerprint proof surface.

We find the flexibility great. The fridge is very quiet Not a big fan of the ice maker because, there's no easy way to retrieve the ice from inside freezer. Making an ice bag isn't to easy.

We had to buy a counter depth refrigerator. We found this one and liked the fact that one of the bottom doors could be a chill, refrigerator or freezer. Everyone has commented on how nice it looks. At this point, I can say I noticed 3 things that aren't great about it. 1. a little noisier than I would like. 2. the water/ice dispenser is a little difficult... I would've preferred measured pour from it. 3. Some of the spaces in the door shelves are extremely tight. Not sure what I would put in those small nooks. Other than that, it's a really nice looking fridge and we love that we can chill bottles of wine in the "3rd door".

Space is sufficient but not the best. Looks very nice. Bulkier than I thought when I saw it on the store floor. Make sure you have ample width space for the door to swing out. Ice machine works well but I think I actually like the closed container feature the LG refrigerators have. My old refrigerator had the open chute and over time it got really dirty. The freezer items had some condensation after I used the oven so I wonder a little on how well the freezer holds its temperature, but I would have to test it out again the next time i bake. Overall I'm still happy with my purchase. As long as it doesn't break on me like a lot of Samsung refrigerators in the previous years.

Very pleased with this refrigerator. The counter depth makes it look like a built-in. The ability to have the lower right compartment be refrigerator or freezer is convenient and useful. There are a few shelves on the left door that are a bit small due to the ice machine, but otherwise very happy with the refrigerator.

It’s gorgeous in the house. However, it doesn’t fit much and the four door type of fridge is not for me. One neat feature is to be able to take one of the freezers and adjust if to a refrigerator. I had to be more flexible about where I would normally store items. Fridge is modern looking, cold, and ice maker works for low to moderate use. The water wasn’t cold when five of us were trying to get drinks on frequently on a hot day. Three of us with less usage was fine. Water filter was delicious and cool.

I love this refrigerator – I have the F23J9011SR/AA model which I bought about 4 years ago. The PROBLEM IS small seeds accumulate between a small opening at the bottom of the drawers. I have found it impossible to take the drawers apart to remove them and I broke the drawer today trying. Have your salesman show you how to do it and then try it yourself before you purchase.

This refrigerator was exactly what we were looking for. We needed the counter depth to fit the area in our house. The color is great and after years of trying to keep a regular stainless clean this black stainless doesn't show finger prints - awesome.

This refrigerator looks great and is remarkably quiet compared to my prior GE profile refrigerator (purchased 10 years ago). Others have complained about the ice maker; it seems fine but definitely not the best out there. Otherwise this is a great refrigerator so far.

My previous refrigerator was a GE side by side that still works, but is now in my garage. The space in the Samsung is much nicer and food is more easily accessible. I love the 4 doors and the ability to configure one of the bottom compartments into a refrigerated space or a freezer. The in door ice maker has been fine for two people. The only issue I’m having with the refrigerator itself is that you can’t move the door shelving and there isn’t a lot of space for milk size cartons. This has been frustrating...other than that I am very happy with my purchase.

I am a lover of Apple products so I was skeptical at first about a Samsung product but so far, this fridge met our expectations. The buying process was horrible at my local best buy however I have no complaints about the item we purchased. We got it on sale so that was also a bonus for me. The kids love using the flex door for their own drinks and snacks. We use the one lower right side for the freezer since we have a deep freezer in the garage. The upper two doors open wide and the light is super bright! This is exactly what we needed in our open kitchen. I thought the counter depth was going to be too small but it's actually perfect for my family. I must admit it took some getting used to.

We've had this fridge for a few weeks so far and we're loving it. So far, it's exactly what we wanted. I love the flexibility of the second lower compartment, and the in-door water/ice dispenser. The counter depth was the perfect model for us, too. Plenty of space, without so much space that food gets buried. The only problem is that many of the door shelves on the dispenser side can only hold one SMALL bottle. Not really useful space, but wish it was either useful space or not there at all. (But, if you're like us and don't have a lot of condiments and things it really doesn't affect the overall usefulness.)

Recently purchased the 4 door flex counter depth. It's a great refrigerator. Note, there is a plastic housing on the top of the unit closest to the doors that conceal the drinking water hose and some wires. It's approx. 2 inches high x 6 inches deep and the entire width of the unit. I'd advise measuring the unit in person or use the door height measurement for a more accurate height size. We needed to adjust our cabinets to fit. Other than that, the unit is pretty quiet. BestBuy delivery team were professional.

Our previous refrig (Jenn Air) died and we needed to quickly shop for a new one. Since counter depth required, our choices were limited. We were looking for a little more room (cu ft), water dispenser and ice from front door. The Samsung delivered. The four doors look great and the lower right compartment can be converted to more refrig use or additional freezer. Our only disappointment so far - slow ice dispenser and smaller capacity than previous refrig. The refrig cools fast and has an alarm if doors stay open too long.

Love this fridge. Lots of space, great water/ice delivery. Spacious freezer. Mad about the black stainless. Versatile in function. All around beautiful purchase.

We had the same refrigerator for over 20 years, so we took a lot of time researching various refrigerators before deciding on this Samsung model. The Flex Zone allows us to use the left lower quadrant for frozen items. This works great for us, as we have a chest deep freeze for larger items, allowing us to use the smaller area for daily items. The bottom right quadrant is for fresh produce, and keeps our food fresh for longer periods of time. We were hesitant because of the negative reviews about the ice maker; however, we decided to try it anyway and purchased the extended warranty. We have had it for several weeks now, and so far, so good. No ice maker issues to report. This is a beautifully designed appliance, and we are very happy with it.

We just love the 4 doors in which we can convert the bottom doors to either a fridge or freezer. We opt for the lower right side door be a cold drink center. For a counter depth it has the room. We are about to purchased another fridge (same one) for the downstairs.

This is how every fridge should be made. Great quality. The option to make the right side of the freezer into a refrigerator is awesome. You don’t notice it’s a counter depth unit, we use the space much more efficiently.

Love the 4-door feature and especially the variety of options for half of the freezer section - refrigerator, extra cool or freezer. Only negative for me is the water dispenser which is pointed towards the rear making it difficult to fill anything with a narrow neck (such as a water bottle) or even to fill a glass to capacity because you have to tilt it to depress the fill lever, I actually just depress the lever with my other hand but our previous LG model didn't require that. So a bit annoying. Still I can live with that for all the other positive features- such as multiple shelf arrangements including extra tall storage in the main compartment,