Customer Ratings & Reviews

I love this fridge. French doors allow a full view of everything inside. Additionally the counter depth is better for me because things don't get lost in the back like they do with deeper units. I was worried about the ice maker but it produces plenty of ice for a 2 person household. The freezer drawer is very useful for organizing frequently used frozen items. It is just a perfect refrigerator.

The space is great in the upper part. The freezer looks crowded and it doesn't allow many changes or accomodations.

My old fridge wasn't producing ice (typical frozen motor) so I thought it was time to upgrade. This fridge will not disappoint. We went to a counter depth, because the old fridge stook out and was some what blocking the entrance to the kitchen. What a difference!! This fridge made our kitchen look bigger. Also, it only took a couple of hours to reach 0 degrees,so we can transfer our frozen foods from the cooler. Time will tell if the motor on this freezes to prevent making ice, but its gorgeous.

Although sleek, energy efficient, water and ice. It seems that capacity is half the size. Even though it’s double French doors. It’s size is quite deceiving. Fridge is just good for a single or two people. Definitely not for family

This stainless steel refrigerator draws your eye to it as soon as you enter the room! It is a well built refrigerator and I love it!

This refrigerator works great. Very spacious, well lite inside and fits better in a smaller kitchen!

We wanted to replace our old refrigerator. We choose this model after a lot of research. The dimension of this model was perfect for our kitchen space. Best buy was the perfect place to shop. The refrigerator was delivered and installed very professionally. We are very happy with our decision.

I love love my new french door refrigerator ice machine water what more can you ask for and my 9 year old daughter loves it she drinks a whole lot more water whenever I open it l always hear that heavenly sound,

I can say that I'm very happy with my purchase as the product works great and services my needs.

I had this fridge delivered in Feb 2018. It fit perfectly, and actually seems to run pretty well. After about a year and a month (just outside of Warranty - go figure) the left door stopped sealing. The seal on the left side of the left door, and at the bottom, the seal won't engage. If you take all the shelves out, and look at the material of the inner door just below the ice tunnel, you can see it's warped. I started looking into it online and saw that a common side affect of this is Moisture buildup inside the fridge. My ice has always had a weird amount of buildup on it, but I always just chalked it up to a weird ice maker. It's been this way from the beginning. So, this leads me to believe that it has always had this problem and I'm just now realizing it. It's a shame really - I'm trying to work with Samsung Warranty support, but I'm not hopeful. Chalk it up to my own ignorance, but I still think you should avoid this product given it's obvious manufacture defect out of the box.

Had to get a counter-depth fridge due to space constraints with our cabinets, and did a ton of research before settling on this one. Overall have been pleased with the performance of the fridge itself, though we've only had it three weeks. More spacious inside than our old side-by-side and flexible in terms of configuration. Same with the freezer, like the pull-out shelf. Ice & water dispenser is quick. Only real complaints: - A few of the interior door shelves are tough to use because they're so narrow (due to the position of the icemaker)- very minor - Surface smudges easily- very minor - More importantly, the hinges on top of the fridge extend much further back than I thought they would, a full 10" from the front of the fridge. Because of this, the fridge will not slide all the way back into the space that we have for it. We are going to have to try to cut into the bottom of the cabinet above the fridge, which is a pain, but necessary if we want to keep the fridge and have it not stick out several inches farther than we want it to into the kitchen. If we can't make that work, we're going to try to return this and get the non-counter-depth version, which would end up looking the same as this one, but give us a few extra cubic feet of storage space and cost $100 less.

I am very pleased with this purchase based on my needs. Fridge & freezer maintain temperature well & are monitored & can be changed on the door digital readout. Size works well for 3 to 4 people. Well lit inside & adjustable shelves provide many options. Love the ones that flip up or slide back... Easy. Was concerned about space depthwise inside since this is counter depth but it hasn't been a problem. The fridge sticking out another 6 to 8 inches in my kitchen layout would have really bothered me so I am really glad counter depth worked so well inside and out. (They do cost more so wouldn't get unless you really want/need due to space) Also love the filtered ice & water thru door. Makes a huge difference over tap. For me the only issue is the outside is a fingerprint/smudge monster. Looks wonderful clean & I really wanted Samsung based on all of my research so yes overall I am pleased with my purchase.

I've been using this fridge for about a month now. So far so good. I like that it's counter-depth and even though it would not actually sit flush with the cabinets due to the water outlet that juts out from the wall behind the fridge, it still is much better than if I had gotten a full-depth fridge. The inside of the fridge is spacious enough for our small family, and I like the adjustable shelves. The shelves on the left door are too small to be practical in my opinion, but I think of it as an acceptable trade-off for having water and ice through the door since I still have enough space for my groceries in the rest of the fridge. Leveling the fridge was a pain. The instructions said it was supposed to be leveled from front to back and also from left to right. We tried hard to make it level from front to back and it was impossible, and only then I read online that it was supposed to tilt slightly backwards to deal with frost problems or something. 4 stars for being a great fridge in general but with some impracticalities and problems with the instruction manual.

Got this to replace a fairly new, similar model that makes the rounds under about 10 different brand names (KitchenAid, Dacor, Electrolux, Frigidaire, etc.). That one turned to junk in about 2 years of use. By comparison, this Samsung blows them away. Less of an industrial look on the outside but pleasing nonetheless. Significantly more interior space. The lighting is excellent and the drawers (which have broken on the "better" model) are on rollers. The innovative fold-up shelves are great for varying the use of the unit without moving/removing shelves. The only thing the other model wins at is the ice maker. I'm not crazy about the maker on the Samsung. It is noisy. And the advertising on this model brags about the capacity, but it barely holds enough to fill a 1/2 gallon pitcher. I also wish the compressors were quieter - surprising at this price range. Don't get me wrong, this unit isn't "loud", it's just louder than I would have liked. Still, it is quieter than what i've heard from similar models. This is a great refrigerator, especially if you can get it on sale.

We have only had this refridgerator for a month but we love the space, the look and it's quiet. The ice maker is a little slow compared to others i have used and the freezer gets frosty build up sometimes, but other than that, we love it.

I've has this fridge for a few weeks now and I love it! I love how much space it has and all of the little shelves for organizing food. The ice machine has relatively small storage. If I fill multiple cups with ice the reservoir will be empty, but since my old freezer had nasty tasting ice because it never got fully emptied, I'm ok with the small size. We did have to take the fridge doors and freezer door off to get it through the door into our house. Overall, very happy with this fridge.

Open Box, great deal and the color I would have had to special order (white). Over $1000 off didn't hurt nor did a few minor blemishes. I was replacing a larger (25cf), full depth, black unit that I had purchased under need and limited funds. I was afraid that the new model wouldn't hold the contents of the larger model, but was pleasantly surprised to find that it held everything easily. The inside lighting is excellent, plus the frenchdoor width and counterdepth make it much easier to see the contents than in the full depth side by side. I am very happy with this purchase and especially the great Open Box pricing. It's also wonderful not to have that full depth model sticking out in the middle of the kitchen!

Was looking for a counter depth fridge that would not stick out as much and this one was perfect. I like this fridge a lot but I do hate the ice maker. It takes forever to get a few cubes of ice and it splatters outside the cup. Even the cheap fridge I had before was better at making ice. I'm pretty happy with everything else about this fridge.

This is my first experience with a french door refrigerator. I like the way it is setup but there are some disadvantages over a side by side model. The space inside the refrigerator is small and difficult to use for tall items but I did purchase the counter depth model. Use of the full length deli drawer is a little inconvenient because you have to fully open both doors. My major complaint is that this fridge is NOISY, so noisy that I called a service tech out to listen to it. I was told that this is just how noisy the new fridges are based on the types of compressors used today. One of the reasons I bought the new fridge was because my 12 year old fridge started making some compressor noise -- it was quiet compare to this one. If you want to purchase this fridge just be prepared for the noise.

Holds a weeks worth of produce and cold items easily in well thought out design. Only 2 in household but we cook 6 nights a week and eat lots of produce. Water and ice come out too fast sometimes and stainless exterior could be better grade, but satisfied overall.