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Customer Ratings & Reviews

Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 701 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
ice dispenser
  • Rating: 2 out of 5 stars

    Small freezer ice dispenser problem

    Posted
    Anne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The biggest problem with this item is the delay in time it takes to dispense ice and water, there is a big delay before it will dispense. I'm also very disappointed in the size of the freezer its smaller than I realized. Very disappointed in this refrigerator

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great fridge, not wonderful for making ice

    Posted
    Jess111
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The fridge part works well, but the ice machine is extremely slow.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey Jess111. There are a few variables that can impact how much ice is being made. And I'd like to help you improve and remedy this condition, please check on this link (https://bit.ly/2wuFqyc) you will need to check the refrigerator's settings, and how you use the ice maker and dispenser. ^Gaby Samsung

  • Rating: 5 out of 5 stars

    Perfect for our kitchen

    Posted
    Tinmac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It was difficult to find a small French door fridge with ice machine but this met all specs and hasn't given us any issues yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    Bubzilla
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The layout is great with the freezer on the bottom. Ice dispenser is a little slow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Looking Fridge

    Posted
    Sammysung
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Pros-Good looking fridge.Plenty of space in fridge for only 22cf. Freezer is conveneint. Cons-ice machine could hold more ice and is very slow at dispensing ice.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had high hopes for the refrigerator, but we're sadly disappointed. Cam dented and the ice machine is horrible. Expected more from Samsung based on other appliances and tech items we have from them.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Counter Depth Fridge for my new home!

    Posted
    Herberto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Nice Features and space! Only gripe is ice dispenser is slow and lazy taking forever in comparison to the LG one I replaced. Takes getting used to waiting for the ice to trickle down. Otherwise, it is a sound buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good fridge so far

    Posted
    ehidal1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This fridge has worked well without any major issues. It stays cold and has plenty of freezer space. My biggest complaints are the small (and slow) ice dispenser and some challenging shelving space. Overall, 3.5-ish stars. Very good value refrigerator for the cost.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Extremely disappointed

    Posted
    Nelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Not well made at all. Sliding shelf in freezer wants to come off track if not pushed just so. Configuration of inside fridge makes no sense. Ice machine can only be accessed through the outside, cannot reach in for ice. Makes a very minimal amount of ice. Things are not made like they used to be.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great counter-depth fridge

    Posted
    ajkluth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We love the look of this fridge! The inside of the fridge is very spacious and the shelves are convertible to meet your needs. We also love that the pockets on the right side of the door are spacious and can hold gallons of milk. The only downside is the left door, where the ice dispenser is, has some weird shelf shapes that wrap around the ice dispenser. Another downside is the freezer door is somehow clunkier than the normal depth fridge. Not a big deal since we mostly only use the refrigerator. Best to see these fridges in person, but if you can't find this counter depth model in store they usually have the regular-depth model, which is only a few inches deeper. We are really happy with this purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keeps my groceries cold.

    Posted
    Jtaylor003
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a refrigerator alright. Looks great, easy to use display. Use to have a side by side and I didn't have enough space in the freezer, this one gets the job done with space to spare. Excellent lighting in the fridge and I really like the digital temperature controls. The power freeze feature definitely comes in handy when you have to "flash freeze" stuff. (It's not a real flash freeze feature I know but lets call it a quick freeze). This fridge lost a point due to the wasted space in the door for the ice dispenser. Otherwise a great fridge so far.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Less than a week old already need service

    Posted
    Frustrating
    • Verified PurchaserVerified Purchase

    My wife and I researched for 2 weeks on the right brand of refrigerator to buy. Did not know that much about refrigerators since the one we had was Amana brand and it lasted 23 years. Only had to replace water inlet valve and ice maker. During our research we found that Samsung was one of the top rated brands for the amount of money we were going to spend. First it was on back order we waited over a month to finnsly get delivery. After less than week I had to call Samsung service to find out why the ice dispenser quit working. After 40 min. on hold and another 30 min. talking with a representative I'm now waiting on a call from a service company to set up an appt. to come out and fix it. Very Very Disappointed.

    No, I would not recommend this to a friend