Customer Ratings & Reviews

Love my new counter depth, french door refrigerator so much more than the old side-by-side. Everything is at my fingertips and in clear view - much roomier too - so no more digging around and trying to squeeze things in. Let me just say I never expected to have such a great experience shopping for appliances at Best Buy! My sales associate Joe was extremely knowledgeable and the delivery team was very efficient! Happy customer!

This was our first French Door refrigerator. Other than the fact that we had to have it serviced due to extreme freezing inside the bottom freezer and the freezer handle had to be re-attached, we have not encountered any issues with this unit. The over freezing was our fault because we overloaded the freezer with things. The handle issue was annoying but it was fixed quickly. It has an external water and ice dispenser which has worked well for us. Replacing the water filter tends to occur every 6 months. Installing a new filter is easy enough but it can be a bit tricky because you have to make sure that the filter is inserted properly. It can also be a bit tight when you have to turn the water filter to remove and to install. The noise that the refrigerator unit makes is minimal and occasional. Temp control in the refrigerator and freezer is very good. Interior lighting is very good too. For a counter-depth refrigerator, it has a good amount of storage space. Since the handles are made of plastic, it is advisable to handle them with care. The exterior finish does pick up finger prints quite easily but that can be cleaned with the right cleaner with little trouble. Overall, I would recommend this Samsung refrigerator. However, make sure to buy it with tech service included for a few years at least.

Holds so much for a counter depth fridge. Love the bright lighting which lets me see everything! Only thing I wish is that the ice maker was located in front of top so I had more top shelf space.

We went from a side-by-side to a French door design and we love it. Our kitchen has a very restricted space for the fridge so we are forced to purchase counter depth...which means our options are limited and expensive. This is a good refrigerator for the price. We are disappointed with the size of the ice cubes - very small, and the ice tray doesn't hold many at all. The water dispenser is at a weird angle and we are constantly cleaning up messes. The shelf space on the left door is almost non-existent due to the water dispenser. I like the dividers and drawer in the freezer.

Everything is awesome about this fridge except it does not make as much ice as a conventional ice maker in the freezer. Still a great buy and very quiet compared to my previous fridge.

Please, please do not buy this fridge or any other counter-depth, french door fridge from Samsung! The ice maker is fundamentally flawed and cannot be fixed, no matter how many times Samsung releases a new service bulletin to their repair teams. It will, in some manner, allow the ice to begin to melt and refreeze, causing all sorts of havoc in the icebox. I've attached a photo from 9/2017 and 7/2019 of the icebox that we've had 4 service calls on - it's still broken! The repair guy that stopped by said he's seen 13 of these fridges, TODAY, all with the same issue.

Despite the small size rating being counter depth it still has plenty of room due to excellent space utilization. Only disappointments are non-magnetic front and the ice maker dispenses slowly.

I was very happy at first but flaws quickly began to surface and the refrigerator is less than 3 years old. The wide drawer on the bottom never stays on track and it is difficult to close. The ice maker constantly breaks down and clogs and has to be defrosted at least once a month. The water drip tray is non-existent, causing constant water lines to drip down the front of the refrigerator. The angle of the ice and water dispenser does not line up with cups, so there is ice always falling on the floor and water spraying out. I would not recommend nor will I buy another Samsung appliance.

I love the freezer on the bottom. There is a lot of room in the refrigerator. I thought the door space wouldn't be adequate, but it is. The fingerprints wipe right off! Only drawback is making sure it is closed. You can't just throw the door closed. It's a habit I need to change. It's very quiet with adequate ice production.

Love this frig, I shopped & compared for 6+ months before buying. Yes I would have rather had a frig that was 26 cubit feet but for the space I have this worked.The counter depth is still a bit off, you have to give room for the frig to be out past counters a bit for the doors to open. If you take the crisper drawers out beware of putting them back in, runs quite and cools very well. The finish does show up hand/finger prints but all and all I say it is a great buy. Little issue with delivery dates being changed and fraud protection calling & having to verify my purchase 3 times but at least they were watching.

This is my second french-door refrigerator. The house I just purchased came with a small double door, so I had to get a new frig. The freezer is huge which is good because I buy in bulk and cook extra and freeze for later. Everything is great except that the top shelf is stationary, just takes a while to sort out what fits best on what shelf.....and this is true with anything new. Stainless is new for me. I like the looks......but definitely recommend stainless cleaner/polish. I purchased some wipes and they did the trick. My new kitchen is not finished yet. Water is not hooked up, so haven't used the thru-door water and ice . Was waiting for it to cool but could not hear if it was running......had to get up close. It is very quiet.

I picked up this puppy after accidentally ordering a fridge that was too big. I needed a 'counter depth' fridge that wouldn't bonk the the kitchen island whenever I opened the door. This bad boy does the trick without sacrificing too much storage space. It's also quite striking, and also keeps food nice and cold. I love the crushed ice feature too boot!

Pros -Gets cold quick at first setup. -Stays really cold -Simple and sleek design -Spacious shelving Cons -Ice maker door shelving awkward. Only fits small bottle -Ice maker took 3 days to fill up -Ice dispenser throws ice everywhere Overall, I like the refrigerator. My main complaints are around the in-door ice dispenser.

We bought this to fit into a smaller space so the counter depth was important. Even with the smaller size it fit quite a bit more than our prior fridge that occupied the same space. It's been a couple of months of ownership and it's been great! This is not a fingerprint resistant finish but don't mind cleaning every so often.

So far so good. Very good use of space for a counter depth. Ice maker has been better than other reviews claim. It's fairly quiet, although not super quiet. While the shelving allows for some flexibility, it's tough to find a home for taller items without significantly limiting your options for other shelves. It's very good looking and freezer is larger than expected. As is the case with most stainless steel, it does show fingerprints. Overall, I'm happy with this refrigerator.

Im an empty nester, this size is perfect for me; probably great for a small family too. The door space is on the small side. My only complaint thus far is with Best Buy. I had someone to receive the delivery and they did not notice that the doors are not even, one is about a quarter inch higher than the other. Maybe I’m being picky but I paid a lot of money for this baby and I expect it to be installed right. When I have time I will call BB to do the job right.

Pros- beautiful, fits great for counter depth, adujustable shelving works great, quiet Cons- water dispenser is SO slow

Beautiful fridge with lots of room. One down side is you have to hole the glass very close to the water/ice dispenser or it will get everywhere.

Conterdepth refrigerators are little pricy to start with when compared to regular ones. This one was not that pricy and also a good buy. I bought it 2 years back and no issues yet. It has energy efficient options and also you can control it from your mobile app. I did feel that the ice machine does make some unnecessary noise and it never did that an year ago. But over all it is a good buy

Really enjoying this refrigerator and especially like the counter depth. It is much quieter than our old refrigerator and can hardly tell it is there. Love the ice/water dispenser. The only criticism I might make is that with the water/ice dispenser you are losing storage space in that door. I was a bit concerned about freezer storage space but find that there is ample room for all we need. Would definitely recommend this refrigerator to others.