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Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 704 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 185 Reviews
  • Rating: 4 out of 5 stars

    Good so far, but with a few issues

    Posted
    Bub1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had to get a counter-depth fridge due to space constraints with our cabinets, and did a ton of research before settling on this one. Overall have been pleased with the performance of the fridge itself, though we've only had it three weeks. More spacious inside than our old side-by-side and flexible in terms of configuration. Same with the freezer, like the pull-out shelf. Ice & water dispenser is quick. Only real complaints: - A few of the interior door shelves are tough to use because they're so narrow (due to the position of the icemaker)- very minor - Surface smudges easily- very minor - More importantly, the hinges on top of the fridge extend much further back than I thought they would, a full 10" from the front of the fridge. Because of this, the fridge will not slide all the way back into the space that we have for it. We are going to have to try to cut into the bottom of the cabinet above the fridge, which is a pain, but necessary if we want to keep the fridge and have it not stick out several inches farther than we want it to into the kitchen. If we can't make that work, we're going to try to return this and get the non-counter-depth version, which would end up looking the same as this one, but give us a few extra cubic feet of storage space and cost $100 less.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good!

    Posted
    Mindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Delivered somewhat on time (at the VERY end of the pretty wide delivery window) by really professional, courteous guys. Worried about getting scratches on the wood floors but they did a fabulous job. The fridge itself was a special order due to our need for counter depth. Going from a side-by-side to a French door does make everything much easier to see and to access. The door pockets, due to the counter depth, are really narrow on the ice/water side. A little silly and frankly difficult to fit anything in those but not a huge deal. The other reviews have mentioned the loud compressor and the loud slow ice maker. I will concur with that. It's not so loud that you can hear it in other rooms, but I definitely walked to the fridge a couple of times to make sure everything was okay. It's fine, just takes some getting used to. And it really doesn't make lots of ice or make it very quickly so if you have a big party, plan to buy ice. Again, it's not a big deal. We are very happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great counter-depth fridge

    Posted
    silverwhiskers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've been using this fridge for about a month now. So far so good. I like that it's counter-depth and even though it would not actually sit flush with the cabinets due to the water outlet that juts out from the wall behind the fridge, it still is much better than if I had gotten a full-depth fridge. The inside of the fridge is spacious enough for our small family, and I like the adjustable shelves. The shelves on the left door are too small to be practical in my opinion, but I think of it as an acceptable trade-off for having water and ice through the door since I still have enough space for my groceries in the rest of the fridge. Leveling the fridge was a pain. The instructions said it was supposed to be leveled from front to back and also from left to right. We tried hard to make it level from front to back and it was impossible, and only then I read online that it was supposed to tilt slightly backwards to deal with frost problems or something. 4 stars for being a great fridge in general but with some impracticalities and problems with the instruction manual.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall, a great product.

    Posted
    KimA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I am very pleased with this purchase based on my needs. Fridge & freezer maintain temperature well & are monitored & can be changed on the door digital readout. Size works well for 3 to 4 people. Well lit inside & adjustable shelves provide many options. Love the ones that flip up or slide back... Easy. Was concerned about space depthwise inside since this is counter depth but it hasn't been a problem. The fridge sticking out another 6 to 8 inches in my kitchen layout would have really bothered me so I am really glad counter depth worked so well inside and out. (They do cost more so wouldn't get unless you really want/need due to space) Also love the filtered ice & water thru door. Makes a huge difference over tap. For me the only issue is the outside is a fingerprint/smudge monster. Looks wonderful clean & I really wanted Samsung based on all of my research so yes overall I am pleased with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great...except for the ice maker

    Posted
    VaSoxFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We love this refrigerator! It keeps everything at exactly the right temperature, there is ample space (which I was a little worried about), and it is very attractive inside and out. The one thing we really don't like is the ice maker. First, most times when I push the lever for ice, some water comes out into the glass. Second, it cannot decide whether it wants to dispense cubed or crushed ice (IT decides, not you, no matter which button you push), so it typically dispenses its own patented combination that I call it "cushed" or "crubed." It's not a huge deal, but it is annoying. Oh, and one other annoying thing, which I did not think would bother me, is the yogurt/cheese/cold cut drawer which requires that both doors be open for you to access items in there. Other than those two things, we love this refrigerator and hope it lasts a long time. Once in awhile, I can hear ice being dropped into the bin, but that is pretty much the only noise this appliance ever makes. It is QUI-ET!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Another Quality Samsung Purchase!

    Posted
    DesertDisciple
    • My Best Buy® Elite Plus Member

    The home we moved into did not have enough counter depth for a larger model. We were not happy that counter depth refrigerators, which are a little smaller than some of the others we were wanting, came with a higher price tag. Fortunately, this model was on clearance to make room for newer models and we picked it up for under $2,000. After 6 months of use, the Samsung seems to be a good product... So, I would have given it 4.5 Stars, but the system did not allow that. Just wished we would have had a deeper space, as the nice looking fridge did require us to give up storage space we were used to. Fortunately, our kids are grown and we don't need as much room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect size for smaller family!

    Posted
    Aprylicious
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We love the this model. It is not super deep, has nice separated storage, and works well. This has been in use for just over a month now and we are very happy with it. If you have a larger family, definitely get a model offering more cubic feet of storage. But there are two of us in the house and it is an excellent size for us. My only complaint is the ice maker, I was spoiled by my previous Kenmore's maker as it was a beast! This ice maker capacity is adequate for two, even in Sweatville (Florida.) The problem is that it takes FOREVER to fill a glass with cubes when using the door dispenser. Otherwise, I am very pleased with the purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall satisfied but could use improvement

    Posted
    SmartShopper1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We went from a side-by-side to a French door design and we love it. Our kitchen has a very restricted space for the fridge so we are forced to purchase counter depth...which means our options are limited and expensive. This is a good refrigerator for the price. We are disappointed with the size of the ice cubes - very small, and the ice tray doesn't hold many at all. The water dispenser is at a weird angle and we are constantly cleaning up messes. The shelf space on the left door is almost non-existent due to the water dispenser. I like the dividers and drawer in the freezer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keeps my groceries cold.

    Posted
    Jtaylor003
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a refrigerator alright. Looks great, easy to use display. Use to have a side by side and I didn't have enough space in the freezer, this one gets the job done with space to spare. Excellent lighting in the fridge and I really like the digital temperature controls. The power freeze feature definitely comes in handy when you have to "flash freeze" stuff. (It's not a real flash freeze feature I know but lets call it a quick freeze). This fridge lost a point due to the wasted space in the door for the ice dispenser. Otherwise a great fridge so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid refrigerator

    Posted
    Stemstory
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The choices for a stainless steel counter depth refrigerator were not extensive, but I trusted the reviews and Samsung brand. I would agree that there are times (not all the time) that it is louder than I would like. Initially, I was nervous that I was not able to see how much ice was available (especially when we are entertaining). However, that has not turned out to be an issue, but we have not put it to a large gathering test. I love the French door model and conveniences of retractable shelving and freezer organization.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this refrigerator!!

    Posted
    KimK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Im an empty nester, this size is perfect for me; probably great for a small family too. The door space is on the small side. My only complaint thus far is with Best Buy. I had someone to receive the delivery and they did not notice that the doors are not even, one is about a quarter inch higher than the other. Maybe I’m being picky but I paid a lot of money for this baby and I expect it to be installed right. When I have time I will call BB to do the job right.

    I would recommend this to a friend

    • Brand response

      Samsung

      Sounds like you found your perfect fit KimK. Thank you for being the best part of Samsung. ^Shifa Samsung

  • Rating: 4 out of 5 stars

    Very good but not great

    Posted
    FamilyOfFour
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This Samsung refrigerator has a lot of very good qualities, such as great lighting, easy access, nice drawers/storage, and smooth quiet efficiency. But I will not rate this as excellent, as the biggest drawback is the ice maker. It doesn't produce as much as our previous refrigerator, and when it dispenses, it spews it out a bit erratically. Also the water dispensing is bit strong and can splash out of your glass, especially if you have ice in it already. The engineers need to go back to the drawing board on the ice maker/water dispensing design.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beers are cold

    Posted
    shaggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    it fits perfectly, ice is cold and quick to freeze, looks good, kids have not broken it yet. i dont know if it is my water pressure or just this water dispenser but it fills up glasses quick but in the process there is a little splash out of the glass if you do not hold the cup at a slight angle. bottom line it works, the price at the time of purchase made this a good value. delivery worked out well, and we are happy with the purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid

    Posted
    CLEE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far so good. Very good use of space for a counter depth. Ice maker has been better than other reviews claim. It's fairly quiet, although not super quiet. While the shelving allows for some flexibility, it's tough to find a home for taller items without significantly limiting your options for other shelves. It's very good looking and freezer is larger than expected. As is the case with most stainless steel, it does show fingerprints. Overall, I'm happy with this refrigerator.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks, Fits and Works Well

    Posted
    Gulfside
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this refrigerator as part of a bundle of Kitchen Appliances, all of which Look, Fit and Work Well. This is a counter depth fridge, it takes a little getting used to, but in our kitchen layout it so much nicer than the deeper models. The type of compressor used in this fridge is very efficient, but makes a distinct humming sound that, although not too noisey, catches your ear. All in all, very good, good pricing and Best Buy experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice French Door, Cabinet Depth Fridge w/Ice+Water

    Posted
    mprem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you are in the market for a new french door fridge, you will see many, but as soon as you add cabinet depth and through-the-door Ice+Water, the competition thins out. We are very thorough researchers, and we selected this model. It's unfortunate that the Cabinet Depth models are smaller but cost more. Overall, it is a solid performer so far, my one issue is that the ice dispenser does drip, which is due in part to ice particles getting stuck in the chute and melting.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wonderful upgrade to a SS refrigerator.

    Posted
    MtkaMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really enjoying this refrigerator and especially like the counter depth. It is much quieter than our old refrigerator and can hardly tell it is there. Love the ice/water dispenser. The only criticism I might make is that with the water/ice dispenser you are losing storage space in that door. I was a bit concerned about freezer storage space but find that there is ample room for all we need. Would definitely recommend this refrigerator to others.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Exchanged and got it right the second time

    Posted
    asardinas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this refrigerator and it came with a freezer defect, I was offered service or exchange.. Obviously being that it was brand new I was not going to opt for service. I exchanged and was able to get the new one within a weeks time and it works pretty good. The only con I would say is the "water/ice" option should always be on Ice as the water sometimes drips.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works for our space

    Posted
    AlyMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We specifically chose this fridge due to space constraints in our kitchen remodel. Fridge is nice, left hand door seems a little useless as shelving is very narrow. But plenty of space other wise. Freezer is large but feels a little rickety when opening and closing. Would have expected a smoother glide for cost of appliance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stunning and functional!

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have very small doors in my house but I also wanted a refrigerator with French doors, a water line, and an ice maker-- my pickings were very slim. Luckily this counter-depth fridge was available! I reallly lucked out. There are many compartments with removable and adjustable levels. So space is not limited. The stainless steel finish gives the fridge a very sleek and simple look. I am very happy with my purchase.

    I would recommend this to a friend