Customer Ratings & Reviews
- Model:
- RF23HCEDBBC
- SKU:
- 4292257
Rating by feature
- Quality
Rating 3.2 out of 5 stars
- Value
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers have good things to say about the spaciousness, counter depth, and design of the refrigerator. They appreciate the adjustable shelves, size, and price. However, there are concerns about the ice maker freezing over and causing issues, as well as some noise complaints.
This summary was generated by AI based on customer reviews.
2 years old and still new!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Goes great with all of our other ss appliances and works great. Filters are easy to change out and very minimal noise diring down time.
I would recommend this to a friend- Cons mentioned:Ice maker
Good at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was good for the first two years, but after that we have had nothing but problems from it. Apparently the twin cooling system has known problems, yet it is still on the market. We continually have to take the entire fridge apart, including the ice maker and back panel to unfrost the ice. If we do not do this in enough time the fan will stop working, making the fridge get hot. Save yourself the headache, do not purchase this model!
No, I would not recommend this to a friend Love the ease of temp control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Temperatures are listed on the door and can be changed there without having to hunt for the knob inside and guess what the notches mean.
I would recommend this to a friendPerfect size for our needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a dependable good looking counter depth refrigerator for our household and the new Samsung is perfect. We are very satisfied with our purchase.
I would recommend this to a friend- Cons mentioned:Ice maker
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker struggles to release ice cubes Inside is not set up for maximizing the space The front is not metal Smudges and prints do not clean well. Cleaning service is not impressed either
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hi Coachbig1,
I'm sorry to hear you aren't impressed with your RF23HCEDBSR, but perhaps these tips will help to improve your experience. I'm not sure what you mean by the ice maker "struggles" when releasing cubes, but if it's producing less than the 5.9 lbs of ice per day that it's capable of, it may help to review the user manual and online troubleshooting guide that can be found on Samsung's website. Keep in mind the Refrigerator shelves can be adjusted, so perhaps moving/adjusting them will help to better utilize the space based on your storage needs. Finally, the doors and drawer front are indeed metal - it's real stainless steel and should be cleaned using a stainless steel cleaner.
Hope these tips help!
Ms. Samsung
Good value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this fridge as an open box for 50% of list price. Worked well for our RV and the sales person was very helpful.
I would recommend this to a friendEasy to use and powerful tool!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with this refrigerator. It is easy to use and has all the necessary functions you need.
I would recommend this to a friendBrand response from Samsung
Posted .Awesome! We are proud to hear that this refrigerator has been a fantastic addition to your home. ^Lo
Bad purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacture defects. I’ve maker quit working the freezer is starting to frost over and their is rust developing on the front
No, I would not recommend this to a friendQuiet and bright! LEDs make it easy to see inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second Samsung for our vacation home. Loved our first one so we bought the same one only in counter depth.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the loyalty, hdbikertaz! Thanks so much for letting Samsung be part of both of your homes. ^Jecca
Great easy to use frig!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a new Condo and bought this refrigerator similar to my 7 year old one. I am very pleased with this refrigerator!
I would recommend this to a friendSamsung really knows refridgerators
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. The second Samsung that I have purchased. Very well laid out design. Great lighting. My family and I love it. D
I would recommend this to a friendBest purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching and reviewing customer comments this was the best choice I made. Best Buy was the only one that had the best price.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator fits perfectly into our kitchen. We love it. It has plenty of space for drinks in the drink area. The freezer is very deep.
I would recommend this to a friendGreat Counter Depth Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know that I would need a new refrigerator, when I purchased my new home. However, I am glad that I made the right choose,
I would recommend this to a friendExcellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this for my new home and so far it has exceeded my expectations. All features work great and it looks real nice.
I would recommend this to a friendBeautiful and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! It is exactly what I was looking for. I have flexibility for storage in the fridge and freezer.
I would recommend this to a friendExcellent refrigerator for two people.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator for two people. Might be too small for a family but overall more than met our expectations for what we needed.
I would recommend this to a friendThe refrigerator was defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We gad to have the Geek Squad, thought it was repaired, but it wasn't. Couldn't get the ice box out. Also, the freezer defrosted, I emptied it and a few hours later, it went on. I would not recommend this to a friend.
I would recommend this to a friendA little small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the counter depth refrigerator and it's a little small inside. The right door has a flap that has to be closed before the right side so the door is often left open
I would recommend this to a friendBrand response from Samsung
Posted .Hey, Claire! Samsung values our customers' opinions and will use this feedback to better the experience for others. ^Lo
Very, very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything we wanted and expected. We are extremely happy with it and the service and help we got from Best Buy.
I would recommend this to a friend