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Customer Ratings & Reviews

Your price for this item is $2,499.99
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Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,952 reviews
  • Pros mentioned:
    Counter depth, Middle drawer

    Rated 5 out of 5 stars

    Great counter depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth, ice maker kind of small, love the auto refill water pitcher probably my favorite feature. Even though the shelves aren’t as deep as a standard fridge you really have plenty of space and nothing gets lost in the back like deeper fridges, the middle drawer is very convenient, we keep it set at the deli setting keeping cheese and other things we use frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, water pitcher leaks when pouring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our modern kitchen. 2 things I dislike, the water pitcher and the deli drawer. The pitcher leaks when poured. It's a poor design. The deli drawer takes up space. It's not a need for us, it's an unnecessary luxury.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks super sharp in my house, I love the freezer and I love the drawer. It’s a great place to stash peanut M&Ms and beer LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge! very sleek with no handles. Best Buy provided top notch service from start to end

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung refrigerator with flex drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beauty. Had it for 3 months. Very quiet. Easy to clean, Just wipe with a microfiber cloth with a little water. Love the built in pitcher & flexible shelving.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Great but lots of visible finger prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product my only issue is the finger prints left behind when opening and closing.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious and modern. Love the jar of water it came with and that their is soo much space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, Stylish, and Functional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator that gets a lot of compliments. Pros Stylish Good capacity for a counter depth appliance Three drawers Hidden handles Self filling water pitcher inside the door Cons Can scratch easy like most stainless steel No WiFi connectivity Replacement water pitcher is ridiculously priced Definitely recommend this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung counter depth French door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look, love the beverage drawer. I like you can open one fridge door and still be able to pull out a drawer without both sides open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, even though it's not the one I originally bought. The original was being sold even though BBY has not had it in-store for over a year. I was and still am disappointed that I never got the original. However this is a very nice refrigerator, love the 4 doors, just didn't want the water/dispenser on the outside door.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Beautiful inside and out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted Samsung's Tuscan appliances for quite sometime, but was hesitant because of poor reviews concerning the ice maker. I believe Samsung has corrected the problem. This refrigerator is perfect! Love having filtered ice and water on the door and cold water pitcher inside. We have less room due to this being counter depth, but there is more usable space and we can find things easier. We have few fingerprints and it cleans up nicely. I like the clean lines without handles. The flex drawer is handy and items in freezer are easy to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, functional, & not overly accessorized.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and crisp aesthetics, fully functional, and the perfect amount of accessories. All anyone needs!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is as described and look is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit for new kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this product for 3 days. Purchased it last month but was waiting until new home was complete before delivering. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for our new needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a new house that had an opening for a counter depth refrigerator, this fits wonderfully! The Ice Maker / Water dispenser is much better than ones before. It fits with our decor much better since the handles are hidden! We've had it for 3 weeks and everything has been great!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    DO NOT WASH PLASTIC PARTS IN DISHWASHER. POOR QUAL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to share my today's experience and to let other know The RF we bought 1.3 years ago. It happened that we have never used water pitcher inside. As Holiday comes we decide to use it and first wash it in dishwasher along with other plastic items, which we usually wash. OMG the pitcher got melted(see pictures). I couldn't believe my eyes. We paid $2500 for RF and the water pitcher plastic got melted????!!!!! I called Samsung. They are not going to replace it!!!! They are not going to compensate me!!!! I am talking about SamsungCompany!!! what kind of quality what kind of respect they have to their customer, who paid $2,500 PLEASE READ THIS BEFORE BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I picked out this refrigerator, my wife is in love with it. Now that says it all. Operates very well. I heard of ice maker problems on older versions, but so far it seems this is no longer an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, have had no issues since we’ve had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Samsung refrigerator. Beautiful and so roomy. Great service. Definitely love it.The extra drawer is great to have. Ice and water feature is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator super quiet and love the look with no handles. Middle drawer is great for beverages. We do wish the ice maker had a little more storage.

    I would recommend this to a friend
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