Customer Ratings & Reviews
- Model:
- RF24R7201DT/AA
- SKU:
- 6323236
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Flexzone drawer
Samsung 22.6 cu ft French Doors with FlexZone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going from a 30 inch fridge to a 36 inch one and 6 inches taller as well, makes a huge difference. Very happy with this size, especially with the FlexZone Drawer where I keep all the cheese, meat and smaller packages.
I would recommend this to a friend Love this fridge!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this for over 3 years and it still works/looks beautiful! We love the color but be wear it does scratch and those turn silver on the black option.
I would recommend this to a friend- Pros mentioned:Design, Flexzone drawer
Love our Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the fridge and the fingerprint resistant surface. I like the smaller size of the ice cubes as they fit into our stainless water bottles. Also, love the middle section of the fridge that can be used as extra fridge or freezer space. Very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Flexzone drawer, Spacious
I really like the 4 door design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design and capacity, it's ideal for me. I was pleasantly surprised at how quiet the unit is. The FlexZone is ideal for the items I use on a daily basis, in that I don''t need to open the larger doors, let colder air to escape. I would suggest this unit to my friends.
I would recommend this to a friend - Pros mentioned:Counter depth, Spacious
Good looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Big and quiet. Counter depth. Nice refrigerator
I would recommend this to a friend - Pros mentioned:Flexzone drawerCons mentioned:Ice maker
NIce looking Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the switch from a side by side. However, not thrilled with the ice dispenser. Ice flies everywhere and water dispenser out too far from fridge. Love the flexzone drawer.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us, KC1967. We are happy to hear that you're enjoying this refrigerator. ^Lo
- Pros mentioned:Counter depth, Design
Nice Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the design, functionality and quality of this refrigerator. Counter depth design offers a bit more room for our kitchen.
I would recommend this to a friend - Cons mentioned:Noise
Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size fridge for the area we needed. The ice maker is a bit loud but not terrible
I would recommend this to a friend - Pros mentioned:Flexzone drawer
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying our new Samsung fridge as the "old" one died at only 8 years old! Hoping this one lasts longer....it is much more spaciously laid out inside, especially the door shelves, and the flex zone drawer is terrific: it keeps things colder and prevents excess opening of the top portion. I like keeping defrosting meats and cold cuts in the drawer. The water dispenser works much better too with more space to put receptacles. I cannot give it five stars until I see if it lives beyond 8 years!
I would recommend this to a friend - Pros mentioned:Flexzone drawer, Spacious
Mother’s Day Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall look is sleek and clean. There is way more space in this refrigerator than our last one that didn’t even have water and an ice maker. We love the middle drawer between the freezer and refrigerator.
I would recommend this to a friend - Pros mentioned:Counter depth, Space
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are needing a counter depth fridge for a small space, this is the one! I love the 4 drawers. There's plenty of space inside the fridge for anything that we need to put in it.
I would recommend this to a friend - Pros mentioned:Counter depth, Flexzone drawer
Love the looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of space I bought the counter depth. I love having the drawer for lunch items and the freezer space works great for me. The shelves in the door are not great. It does not accommodate the usual condiments. Also, the shelves inside do not accommodate tall things unless you want to waste an entire shelf! Very disappointed with the shelf design in the refrigerator!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leggo,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator's compartments doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
To know more about this product, you may check the specifications by clicking the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf24r7201sr-aa/new_spec_sheet_062519/newly_uploaded_specsheet_062519/RF24R7201SR.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144419295
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Flexzone drawer
Solid Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am happy with the refrigerator. Initially I was skeptical about the middle drawer; however, we end up using it quite often to store beverages and other items that really frees up space in the main unit. Only compliant is the ice maker is inconsistent and sometimes the ice cubes are not full size/get trapped in the unit. This is minor complaint and doesn't happen all the time. Would give 4.5 if possible.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Drummer24, congratulations on your new Samsung Refrigerator and we thank you for leaving your review. We are glad this was your perfect match and we welcome you to our Samsung community. ^Brad
The Jury is Still Out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had the refrigerator for about a week, so it's a bit early to tell. What we have seen, we love. We were apprehensive about Samsung since the icemaker seems to be a common problem, but have had excellent experiences with everything else Samsung (phones, TV's, laptops, etc) we decided to take a chance. The black stainless is truly as close to fingerprint free as you could get. The counter depth looks awesome, but it seems like there is less room than in our previous fridge.
I would recommend this to a friend- Pros mentioned:Flexzone drawer
Great refrigerator for small spaces!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at a good price point! Fits well in our galley kitchen, and holds everything we need. The flex drawer is perfect for snacks that are easy for my 6 year old to reach!
I would recommend this to a friend - Pros mentioned:Spacious
My new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so satisfied with my refrigerator.I like the color and it’s very spacious.
I would recommend this to a friend - Pros mentioned:Design, Space
Beautiful addition to my kitchen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge with ample space. Hard to believe it's counter depth!
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker
Good Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the fridge and the extra space - wish the water dispenser was faster
I would recommend this to a friend - Pros mentioned:Counter depth, Flexzone drawer
Perfect size refrigerator for family of 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great counter depth four door refrigerator. We really like the 3rd drawer for drinks. Plenty of room in the refrigerator and freezer for a small family. WiFi connection is great for smart home integration.
I would recommend this to a friend - Pros mentioned:Counter depth
Sumsung 22.6 cu. ft 4 Door Refrigerator is wonder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new Refrigerator! It is prefect for my house! It is a little smaller then my old Frig (side by side) but its perfect for us. I am so glad we made the move to counter depth!
I would recommend this to a friend